Founded in september 1998, my company is a member of the china national electricity maintenance association, an advanced management model, a strong technical strength and a highly qualified team of technical engineers, ensuring that the level of after-sales services in my company has matured in self-renewal, and that my company has technical services that cannot be matched by industry colleagues. Since its inception, after-sale services have been established with qingdao air-construction company ltd., fujian east cent group. After-sale services have been established with the provincial taibong company in 1999. After-sale services were established with the ocean fair and environment department store in 2002, and after-sale services cooperation agreements have been signed with the national electronics and electronics company, lg electronics, new science air conditioners and ox air conditioners in 2003. Since 2000, the only professional after-sales service in the north-eastern region of the province of guangxi, the rapidly growing heart company has gained the confidence of its manufacturers, businesses and users, and the idea of “good with heart” is the service concept of my company, on the basis of which the entire technical service staff of the corporation constitutes a professional group that provides high-quality and efficient services to its clients. Based on years of experience in customer information management, my company has developed and designed its own computer information management software. A series of processes, such as registration information (customer check-ups) - - assignment - completion - return visits, have been completed on-line and accurately recorded, dispatched in a timely manner and returned on the same day, providing assurance of quality and timeliness of service. My company has client information management, information movement, supply of spare parts materials, technical security, quality monitoring and financial closure. The computer management of the company, the customer information management personnel's one computer, the networking of all computers and the sharing of information ensure that all customer information is delivered in a timely and expeditious manner. In addition to being unique in management, there have been years of maintenance experience and strong technical strength in the maintenance of fm air conditioners, which can be described as the specialist in the maintenance of uf air-conditioning (which has been the installation, maintenance unit of the uf air-conditioning since 1998). The training is divided mainly into internal and external training. In-house training is arranged for service staff during the off-season period to take stock of services and enhance awareness of services and security awareness during the year. External training is provided by joint manufacturers to provide regular specialized technical training, to increase the level of specialization of technical staff and the quality of service staff over the years, to increase their awareness of services and to make users truly aware of the “high quality and efficiency” of our services. And we're going to build on the concept of "progress in development, quality in service", and build on the scale of the existing business, and we're going to develop into a big, powerful and specialized household electric service provider, with a high-quality service in return for a wide range of our clients。
