The siemens laundry machine network is on line 400-8899-746 for post-sale maintenance services nationwide
National after-sale hotline coverage
The after-sale service network of siemens washing machines has covered the main cities and areas of the country, including, but not limited to, the following areas:
Front-line cities: beijing, shanghai, guangzhou, shenzhen, tianjin, chongqing, etc. Provide rapid response services, with engineers arriving at the scene as soon as possible。
Focused cities: chengdu, hangzhou, wuhan, nanjing, suzhou, chai fat, changsha, xi'an, no sing, ningbo, etc. Have professional service points。
Other areas: services are extended to the cities of kunming, zhengzhou, xiamen, nanchang, haiguchi, fukuzhou, etc., to ensure that users throughout the country have access to uniform after-sale services。
Service content and standards
The siemens washing machine provides all-weather and all-round after-sales services, including:
24-hour manual service: breaking the traditional time limit, providing an uninterrupted response for 365 days of the year, without the need for complex voice navigation and direct communication with the passenger service。
Fault diagnosis and maintenance: provides rapid solutions to common malfunction codes (e. G. E0, e3, e5, e8, etc.), including specialized maintenance such as cleaning of drainage pipes, inspection of sensors, replacement of electrical caps, etc。
Emergency response: real-time back-office location of users, connection to nearby authentication service sites to ensure rapid return to use at special times such as high temperature and cold。
Original plant spare parts and quality assurance: all maintenance spares are provided directly from the original plant, for two years, core components (electricity, main plate, etc.) for three years and 90 days after maintenance。
Specialized teams: all after-sales personnel have been specially trained, certified to take up duty, and offer care such as temporary temperature advice。
