Hangzhou liwan smart technology ltd. Specializes in the maintenance of sony sony videoconferencing equipment, covering sony ptz high-resolution cameras, 4k cameras, conference cameras, videoconferencing terminals, a series of transparent processes, fair prices and three months of co-facing security, and services in shanghai, jiangsu, zhejiang, anhui, fujian, shandong, jiangxi and throughout the country。
Sony sony evi-d70/d80/d90 conference camera
There's been a problem with the sony conference camera
Sony, the world's top producer of audio and video equipment, has a ptz camera that is widely available in video conference rooms of domestic government agencies, large enterprises, universities and hospitals, with excellent imaging, stable cloud mechanics and excellent low-light performance. Both the classic evi series, the professional-level brc series and the recent flagship 4k ptz series play irreplaceable roles in professional conference rooms。
However, professional equipment also suffers from various kinds of malfunctions:
Hangzhou liwan smart technology ltd. Has been selling sony videoconferencing-related products for many years, has in-depth knowledge of the hardware structure and common malfunctions of sony professional cameras, and provides professional maintenance services for sony videoconferencing cameras and peripheral equipment to clients nationwide。
I. Sony service range 1. 1 sony ptz hd/4k camera
The ptz camera is sony's core product line in the videoconferencing area. The mechanical structure is sophisticated and maintenance requires specialized tools and extensive experience。
Repairable sony camera (including but not limited to):
Product series
Typical model
Common malfunctions
Brc series
Brc-x400 / brc-x1000 / brc-h9000 / brc-h700
Cloud electro fault, corinthians grid, sdi output anomaly
Srg series
Srg-x400 / srg-x120 / srg-300h
Cloudtop carden, usb connection unstable, image abnormal
Evi series
Evi-h100v / evi-d80
Old equipment power module ageing, main panel failure
Fr7 series
Fr7 cinema line ptz
Camera communication anomaly, nm port failure
1. 2 conference camera perimeter fittings
Type of accessories
Common malfunctions
Camera power adapter
The output voltage is unstable, overheating protection is activated frequently
Controller/telecontrol unit
Serial communication failure, key failure
Hanging and fittings
Mechanical structure loose, fixed angle deviation
Sony pcs-xg100 videoconferencing terminal
Ii. Transparent and credible maintenance service processes
Step 1: description of malfunctions, free estimates customer contact liwan intelligence, informing sony camera of specific types and failures (e. G., "brc-x400 cloud towers are moving with noise and ptz commands are slow to respond". Engineer levent gave an estimated range of maintenance costs based on the description, which helped clients to determine the value of maintenance in advance。
Step 2: confirmation of post-remittance equipment it is recommended that a description of the failure and contact details be attached to the packaging to facilitate rapid location problems for engineers。
Step 3: formal offer after testing engineer levent completes the test after receiving the equipment, identifies the cause of the malfunction and produces a formal offer. The quotation clearly identifies the fault areas, the replacement parts and the corresponding costs, which are to be followed by confirmation by the client before maintenance begins。
Step 4: maintenance completed, equipment released, equipment completed and confirmed by testing, equipment sent back to the client with a maintenance report describing the current maintenance。
Step 5: payment and quality assurance the customer completes the payment when the receipt test is completed. Liwan's intelligence promises to have the same failure for no less than three months, and the same problem will be repaired free of charge during the quality assurance period。
In particular, if the client is not satisfied with the official offer and opts to give up maintenance, liwan intelligence returns the equipment as it is and does not charge for any testing or dismantling。
Iii. Why liwan's smart fixation of the sony videoconference camera
The long-term proxy sales of sony videoconferencing products, the in-depth knowledge of the mechanical structure and electronic systems of the series of cameras by the liwan intelligent engineers, allow rapid determination of the type of failure and avoid unnecessary maintenance costs due to miscalculation。
Ptz has extensive experience in mechanics, and sony ptz cameras are highly structured and difficult to repair. Liwan's intelligence has the expertise to process the replacement of clouds, gear repair, and repair of lens components, without causing secondary damage during dismantling due to lack of experience。
After the maintenance has been completed, a specialized video output test is conducted, including a graphic verification under different resolution, different transmission interfaces (hdmi/sdi/ip), to ensure that the equipment is returned to normal working condition。
It's easy for the whole country to take on a national scale, and the east china region is moving faster with logistics。
Iv. Coverage of services
Liwan's smart sony videoconferencing maintenance service is open to national customers, and the east china region can benefit from faster logistics turnover:
The central service city of washington (including but not limited to):
Shanghai city-wide nanjing, suzhou industrial park, nosei, changzhou, nantung (kangsu), hangzhou, ningbo, winzhou, ka xing, sau xing, kimhua, taizhou, shuizhou, li shui (zhejiang) zhui fat, shuang lake, song city (anhu) zhangzhou, zhuangmen, qingzhou (fuan) zhouzhou, zingnan, qingshima, yantai, weihai (shangdong) zhang chang, nine jiang (kangxi)
Beijing, tianjin, guangzhou, shenzhen, chengdu, wuhan and xi'an outside china are also available for consultation。
V. Maintenance or new? Practical reference
Situation
Recommendations
Reason
5 years of service, only cloud tower failure
Recommended maintenance
Maintenance costs are much lower than replacement costs
Over eight years, multiple failures
Evaluation of recommendations
High level of aging of the whole machine
Only fittings (power/controller) malfunction
Proposed replacement of accessories
Low cost, good effect
Need to upgrade to 4k/ip transfer
Suggested new equipment
The functional limitations of old equipment do not meet new needs
Vi. Extension of the useful life of daily maintenance
Maintenance projects
Frequency of recommendations
Annotations
Cloudtop exercise test
Monthly
Validation of smooth horizontal/vertical movement and early detection of early disposal
Camera clean
Quarterly
Scratch the surface of the camera with a professional lens to avoid dust piles affecting the paint
Signal cable check
Quarterly
Check for hdmi/sdi cable contact
Control protocol testing
Semi-annual
Validate whether visca/pelco-d control response is normal
Solidware version check
Year
Follow-up of sony official solids and upgrade as appropriate
Sony brc-x401 4k30p ptz camera
Common answer (faq)
Q: can sony ptz cameras die, and can they be repaired? A: most of the problem with cloud decks is caused by the aging of electric machines or by the wear of gears, which are reparable faults. Liwan's intelligence has experience and tools to deal with such issues, and it is recommended that assessments be sent。
Q: does the camera hdml output often black screen, main panel or interface? A: physical testing is required to determine whether the hdmi interface welding point is loose or the main plate signal processing chip is abnormal. Engineer levan will make a clear conclusion after testing。
Q: can the old evi series be repaired? A: it is possible to try, but the supply of parts of the model is limited, and engineers in liwan will inform them of the availability and advice after testing。
Q: how long after maintenance? A: the same failure is not less than three months of quality assurance and the same problem is dealt with free of charge during the quality assurance period。
Q: can you post it outside china? A: it is perfectly possible to receive a national check-up and to work with mainstream courier companies to facilitate delivery。
Hangzhou liwan smart technology ltd. - focus on videoconferencing system products and solutions, serving 5000+ business clients
