It's our usual shopping site, but the products we buy are not always satisfactory, and this is a time when there is a problem of refunding freight charges, which are paid back to customers, and many treasure hunters have freight costs, which are not well known to many. So, what should we do with the freight? How can we refund the freight?
I. How do you use the freight?
The shipment risk was initiated by the platform party, and as long as the shop supported seven days of ungrounded return of the goods, the freight could be claimed in case of return。
Freight insurance is usually purchased by sellers, and some friends may say that they did not see a freight risk sign at the time of purchase, which means that the shop is not open and that if the buyer wants a freight risk, it will have to buy it itself。
Price insurance is used mainly when the goods are returned, and the freight costs incurred when the goods are purchased are returned for return or returned to the buyer, thus saving the cost of the buyer's couriers, which, on the one hand, can reduce the losses of the merchants and, on the other hand, enhance the buyer's experience。
Ii. How to refund freight?
1. If the buyer needs to return the goods within seven days of their receipt, click “application for return”. Remember that return applications must be completed within seven days of the signing of the goods。
2. The process of returning goods in the interest of valuing freight generally follows the following procedure: the seller's application for return of goods - the seller's consent to the buyer's request for return of goods - the buyer's return of goods - the seller's receipt of a claim issued by the goods system - completes the entire refund process after the buyer has paid the treasure。
If the buyer has completed the refund process within the prescribed time period, but the date has expired, compensation is not yet available for the buyer's payment, then the shipping risk page is entered in the order and the client is found on the bottom page to be settled in a timely manner。
It is worth noting that freight costs are intended to be settled without confirmation of receipt, and if you click on confirmation of receipt, the freight risk automatically lapses and cannot be compensated。
Iii. The rate of compensation for the recovery of the shipment costs
The standard of payment for freight insurance is based on the distance between the buyer's place of receipt and the seller's place of shipment, generally for the lowest delivery lead price between buyers and sellers, and may vary from province to province。
Buyers may choose to purchase freight insurance on the purchase of goods, and within 71 hours of the completion of the return, insurance companies will pay the rate of reimbursement for freight insurance at a minimum of $4 and a maximum of $25。
It is believed that, through the above introduction, everyone should know how to use the freight risk and how to refund the freight, but it is important to note that when returning the goods to the return order number, the return order number must be correctly filled out, and that an error in filling out the return order would result in a failure of the freight claim。
