“4 days of the white hills, two little ones, $3399” “2 days of snowtown singles, $298” the recent influx of travel agencies and guides has resulted in various low-cost tours. With the explosion of the live feed, the low price groups are exposed to problems。
The famous red “b tai” recently stepped on the pit at a low price group in the snowfield, where he spent $550 to sign up for a two-day trip to the snowfield, the same as the group's 200-dollar product itinerary and the travel agency. It was explained that the senior group of the 1180 dollar class included “2+1 ground first class” buses, but that there was no compensation for the difference between seats before the group, and that there was no compensation for the difference between seats; the members of the group in the vehicle had enrolled in the group but were eventually placed in the group; moreover, the team tour guides were frequently marketing cotton shoes, blueberries and even extra-cost skiing projects。
The experience of another north-east blogger, the grey dove, was even more dramatic, with 298 low-cost groups turning second to the snow village book, and not only did tour guides exaggerate in cars that dangerously led customers to buy goods and play projects, but the tour guides began to say that they would not continue to pull him after he refused to buy them. Post-conflict guides, together with hotel staff, forcibly opened the owner's hotel room at night, drove him out of the hotel for a variety of reasons, and even colluded with other hotels in the local hotel complex to prevent the entry of the “grey pigeons”。
Discovering what's inside of the low price group
Why do low-price groups always have problems with frequency blasts? Can we even cover the cost of 200 or 300? In the industry, the bottom line of the low price group was revealed: the profits of the original low price group were not paid for by tourists at all, but rather the cost of the tour tour tour, which was lost twice or more on the purchase, catering, play, etc. In order to recover the cost of a consumer's mission, illegal travel agencies and guided tours profit from unauthorized travel, forced shopping or self-financed projects during a mission trip. This also means that the lower the mission costs for visitors, the more “hidden consumption” on the journey. The wool comes out of the sheep, and so-called low prices and leaks, the cheap price is not “cheaping” but rather “planting”。
“if you know that there are no pies in the sky, the merchants will not do the right business, and the low prices will usually be followed by a trap, and the merchants will eventually earn their economic benefits by means of high levels of forced consumption.” chen yoe jiang, deputy secretary-general of the china society for the study of the protection of consumers' rights and interests, stated that “unjustifiably low-priced travel is not limited to a lack of good faith on the part of some tour operators, who deliberately seek economic benefits through such unfair market competition, and to the extent that some consumers are over-executing economic benefits, which provide opportunities for illegal traders.”
How to screen low price groups: verify the qualifications of tourism agencies
Journalists learned from the relevant travel agency that not all low-cost products were frauds. In some cases, a travel agency is short of space from a group of groups, and in order to be successful, travel agents do pay for the tailings. So how does consumers screen which are the tails and which are the low price groups
A travel agency showing business qualifications on a travel platform
In the first place, consumers should not follow up on false propaganda during live broadcasts, and for travel products that are clearly below normal prices, care needs to be taken to choose and guard against the “low price groups” trap. Second, regular tourism agencies and large tourism platforms are selected to purchase tourism products. Registration via a physical door shop or web platform is subject to a “one picture” of the travel agency, i. E. A “business licence” and a “travel agency operating licence”. It is important not to participate in tourism activities organized by entities or individuals without qualifications in tourism。
The consumer then enters into a formal tourism contract, reading in detail the itinerary or travel plan provided by the travel agency, specifying the items covered by the group fee, the content of the service, the restrictions on withdrawal, the special time mark-up and liability for breach of contract, and the group is not allowed to “transfer” without the written consent of the visitor, and the travel agency stamp is required for the travel contract. Payment of group fees shall be sent to the travel agency's public account, or through a third-party platform, without transfer to an individual。
By mistake, using legal weapons, platforms to protect themselves
If it is not prudent to fall into the trap of low prices, consumers can also take up legal weapons to defend themselves. Jiang menking, a lawyer at beijing's shenzhen law firm, reminds consumers that “it is an offence expressly prohibited by the tourism act to organize tourism and forced shopping at unreasonable prices. Pursuant to article 35 of the tourism act, in the case described above, the traveller is entitled to request the travel agent to process the return within 30 days of the completion of the travel and to request the travel agent to advance the payment of the refund and to refund the expenses of the tourism project for which separate payments are made. Tourists may claim responsibility directly from the subject concerned, or may file a complaint with local cultural tourism authorities, consumer associations or exercise their rights through the courts or arbitration bodies through contractual dispute settlement clauses.”
Consort product assurance markers for different ota platforms
“consumers must always remember the saying that cheap goods are not cheap, good goods are not cheap. Partially thoughtful ota platforms have introduced platform safeguards to help consumers identify irregular low price groups and forced consumption behaviour. Consumers are advised to look for tour groups through the regular ota platform, to observe the qualifications and scope of travel agency operations, to read carefully the terms of the tourism contract, to build legal awareness and to safeguard their and their families' legal rights to personal property.”
A travel agency's standard of protection against grouping
On the formal ota platform, pure games without shopping and consumer delegation guarantees are in fact clearly marked on the product page and are generally marked with the word “shopping without guarantees” and the word “showing”. Consumers can carefully read these safeguards to defend their rights and interests. For example, the travel agency lists the corresponding criteria and the non-payment measures for the five components of the tour of the mission's tour, and if hotel arrangements are inconsistent, forced shopping, etc., the travel agent will pay the customers the required compensation. Ying zi's evening newspaper/violet reporter
I'm sorry
