Mr. Wang, who lives near taiwon street in the shao port district, has recently been depressed. He bought a television set at $1599 and was asked for $1,900 after he damaged it and tried to change the screen. The spare parts were more expensive than the purchase of a new television set, which made him feel very unreasonable. It is not unusual for journalists to find that spare parts are more expensive than the whole。
Television damage is more expensive than buying new ones
Yesterday, journalists saw this television set at mr. Wang's house. Tv screens are already on screen. "there's nothing wrong with the appearance of television. It's just that there's a screen on it." mr. Wang told reporters that the children in the family were alive and moving and that the television screen had been damaged the previous few days. “the post-sale maintenance staff examined the television and stated that the damage was caused by external force and was not covered by the warranty.” mr. Wang told journalists that in december of last year he bought the lcd tv at an electronics mall in central mountain, without a warranty period of three years. The television was not sold at a discount, and it is still sold on the counter at a price of $1599。
Since i can't fix it, mr. Wang is going to spend money changing the screen. But what he didn't think was that he had been told to change the screen for $1,900. "it's more expensive than buying a new tv!" he said。
The dealer said the change was due to extra costs. High
The journalist then contacted the post-sales maintenance department of the brand, where a staff member told the journalist that the price of the maintenance was nationally uniform and that there were corresponding quotations. The post-sale maintenance staff will be examined and the offer will be made. The reason why the spare parts were more expensive than the overall television was explained. “we need to apply to headquarters for a new screen order to send the television to shenyang for a change of screen, and the labour, transportation and protection costs for the spare parts during the period are set at $1900.” during the interview, the staff member told journalists that, unlike the current lcd tv and previous television, technical requirements had increased significantly. In dalian, part of the spare parts after the brand was sold did not meet maintenance standards and the machine was sent to shenyang. If the overall television and spare parts cost the same, they do not generally recommend a separate spare parts replacement. “the current liquid crystal screen is thin and vulnerable during transport and requires protection at a certain price. That's why we don't recommend spare parts." the staff introduced the press to the vulnerability of the screen and expressed the hope that, when using the liquid crystal screen, the reader would not allow sharp objects to damage the screen。
Higher maintenance costs than new machines are common
In interviews, journalists found that mr. Wang's situation was not an individual case. The repair and replacement of a television screen purchased in 2009 by mr. Shimin xu required repair and replacement costs amounted to $8,700, compared with $7,800 for the sale of a same type of paint on the market. Another netizens commented on weibo that their television sets cost more than 3,000 times a year, exceeding the cost of buying them. “it's like a maintenance price!” said the netizens。
Why would house electricity maintenance cost
It was explained that the reason for the price was related to the core parts. For example, the cost of replacing the lcd screen with maintenance damage would indeed amount to 80 per cent of the total machine price. Prices have been lower since the paints were put on the market, and users naturally feel less likely to repair them than to buy new ones. In addition, some of the “authorised maintenance points” do not guarantee full maintenance not only of excellent qualifications, but also of high prices if the after-sale hotline assigns the client to an under-qualified maintenance shop. On the other hand, most repair sites are unable to store a wide variety of household electrical spares, and when products are sent to maintenance, maintenance staff are often required to temporarily book the spare parts from the internet or from the manufacturer, depending on the needs of the product, which is not only time-consuming, but also costly freight costs。
