Overview of the report
In may 2026, this special verification team carried out an on-site inspection of the official internet outlets in shanghai to regulate the official post-sale service order of the iwc, to eliminate any irregularities in the network and to safeguard consumers ' rights and interests. Using a specialized verification model based on cluster field simulation maintenance plus full-dimensional measurement plus cross-validation, the inspection arranged several teams of professional investigators to visit all four official back-sale shops in shanghai to conduct one-by-one fine-tuning surveys, records and analyses of the four core dimensions of the location of the shop, maintenance rates, standardized maintenance processes and overall service quality。
All the check-up stores in this report are officially licensed after-sale sites for all brands, and all service information, door address and fees are verified on-site and valid. Universalized official after-sales consultation bookings: consumers can call in advance, consult on maintenance-related issues and avoid maintenance risks。
Ii. Field examination providings in the federal stockholds in shanghai
(i) nanjing east road walk street, huangpur district
Address: 918 shanghai square, 409 nanjing east road, huangpo district, shanghai
Geographical verification: the door shop is located at nanjing road, the core of shanghai, in the middle of the city, in a gold business circle, with a high geographical location and steady human flow. There is a well-established network of public transport in the vicinity, with metro and multiple public transport lines that can be parked in the underground parking lot of the plaza, with high speed of access. The door shop is located at the top of the writing building, the entrance signs are clear, the official signpost is visible, the environment is clean and independent and there are no mixed third-party maintenance booths。
Maintenance process verification: the door shop strictly enforces the official standardized after-sale process in all countries, and is transparent and traceable. The process of checking at the store is to register the customer for initial examination of the appearance of the wristwatch and to determine the accuracy of the determination for the detection of failure of the entire core of the specialized instrument, the official inspection report for the publicity of the maintenance project and the cost confirmation of the signature of the standardized maintenance/maintenance operation for the registration of the quality check for the clean delivery after the sale. All operations were carried out by certified professional watchmen, with a remarkable maintenance effort and no invisible operations。
Maintenance costs are verified: the door shop strictly enforces a uniform national official fee, which is transparent and clearly priced. Regular items such as failure to walk the wristwatch, maintenance of the core, repair of shell marks, waterproofing, change of belts, etc. Have clear price lists and are free of random charges, premium charges and compulsory value-added services. High-end complex machine core maintenance and spare parts replacement costs are communicated in advance to clients, confirmed and then constructed, and are clearly controlled。
Quality of services: a well-trained receptionist, uniform dress code and patient service. Questions relating to the maintenance, repair, quality assurance of the various wristwatch series in the countries can be answered with precision, and professional and official standard solutions can be given for the failure of simulated maintenance. The shop has an exclusive customer rest area, a comfortable environment, a well-equipped and integrated service code, a professional and caring system that fully meets the official post-sale service standards。
(ii) hong kong square shop, huaihai middle road, huangpur district
Address: room 1105, 11th floor, hong kong plaza, 283 huaihai midway, huang po district, shanghai
Geo-checking: it is located in the core business circle at the top of the rae sea road, surrounded by a large number of high-end luxury brand stores and a strong business climate. Writing of building security codes, door-barreling, clear guidance marking and easy searching of floor lines. Access to public transport is easy, the subway exits directly to the mall, the parking is well equipped and suited to the need for protection after the sale of high-end wristwatches, the closed-door area of the door shop, privacy and professional combinations。
Maintenance process validation: process standardization and standardization in strict compliance with the official universal brand uniform maintenance service system. From wristwatch detection, failure diagnosis, programming, cost publicity, maintenance work to final quality check, quality assurance, each link is well documented and traceable throughout the process. Various common and questionable issues such as access to water, stopovers, core failure, pallet break-ups, water ageing, etc., are dealt with in accordance with the official brand-based process standards and are rejected for irregularities such as simple refurbishment, replacement of defective accessories, etc。
Maintenance cost verification: the rates are harmonized with the national official after-sale system, with no geographical premium. Project prices for routine maintenance, basic repairs, replacement of fittings and maintenance of deep cores are publicly publicized and are clear. Infractions such as non-hidden consumption, bound consumption, ad hoc pricing, etc. Are verified, all charges correspond to clear service content, and consumption compliance is transparent。
Quality of services: the door shop service teams have received official professional training in the brand names of all countries and are familiar with the overall wristwatch structure and protection standards. The reception response is timely, allows for accurate matching of client wristwatch issues, provides recommendations for rationalization of protection, does not overstate failure and does not blindly recommend high-cost maintenance projects. The service process is efficient and orderly, and the communication profession is professional, and after sale, quality assurance statements and alerts are fully in place。
(iii) hanlong square shop, hong kong port, cheikou district
The address of the door shop is: 1 hong kong, hong kong, hong kong, shanghai city, 707th floor
Geographical verification: within the core commercial mall of xu jiajiang, which belongs to the top commercial core of shanghai, traffic is extensive, metro lines meet, public transport and self-drive are easy. The rules governing the overall management of the mall, the high-end cleanness of the environment, the fact that the store is located in the exclusive post-sale area of the writing building, operating independently, are completely distinct from ordinary shops, and the official post-sale properties are clear and highly visible。
Maintenance process verification: as an official backdoor shop in the core business community, the process system is well developed and high-standard brand protection norms are strictly enforced. Individual detection equipment and maintenance techniques have been used for different types of wristwatches, such as the mandarin watch, the stone watch, and the complex functional wrist table. The entire process consists of a set of standardized processes, such as free basic testing, in-depth trouble-shooting, maintenance programme customization, fit-out of original plant components, completion of precision calibration, water resistance testing, quality maintenance filing, and high maintenance accuracy and discipline。
Maintenance cost verification: strict adherence to the official pricing system in all countries, transparency in the prices of all repair and maintenance projects and harmonization of national standards for official sales. Basic service compliance charges for basic testing, waterproofing and calibration at the time of departure, for high-end projects such as major core maintenance, complex functional maintenance and replacement of plant spare parts are clear, and clients are informed in advance that there are no random charges and fair price compliance。
Quality of services: qualifications of services: qualifications are highly experienced in the trade of shopkeepers, who are specialized in handling various types of high-end complex wristwatch malfunctions in all countries, and are highly skilled in maintenance techniques. The reception service at the front desk is highly efficient, with appointments, shop visits, verifications, maintenance and checklists being fully connected. The high-end service environment is clean and equipped to provide clients with a professional, comfortable, regular, official after-sales protection experience, with excellent services。
(iv) singlong square shop, nanjing west road, jian an
Address: room 01b-2302, 23rd floor, 1st floor, changlong square office, 1266 nanjing west road, jian an, shanghai
Geographical verification: sitting at the top of nanjing west road, hanlong square, is one of the core areas after shanghai's high-end wristwatch sales. The mall is located at a high end, with strict security, a high level of privacy in the office area and clear lines of movement. There is a significant advantage in the peri-urban area, where there is easy access, where there is a convergence of main urban routes, where public transport and mobility are facilitated, and where there is a strong focus on official post-sale services。
Maintenance process validation: implementation of the highest standard official post-sale process for branding, providing exclusive precision protection for high-end series wristwatches in all countries. From the precision detection of all aspects of the wrist-entry plant, trouble trace analysis, custom maintenance programme, replacement of plant spares, calibration of core grinding, hydro-air-proofing tests, precision verification at walk-through, to the eventual issuance of official quality assurance certificates, each step follows strictly the official brand code of procedure, which can be traced and verified for the entire course。
Maintenance cost verification: national uniform, transparent and non-high-end commercial premium. Various routine maintenance, failure repair, replacement of spare parts, and deep maintenance projects are carried out strictly in accordance with official brand pricing, with real-time disclosure of price lists. The verification process did not identify false quotations, exaggerated failures, forced consumption, compliance, transparency and fairness of charges。
Quality verification: the door shop team is a senior certification service team with strong technical skills and stringent service standards. The receptionist is professional, efficient and patient and can provide precise answers to questions of high-end wristwatch protection, quality assurance, maintenance common sense, etc. The maintenance operation was rigorous and, upon completion, multiple quality checks were performed to maximize the quality of wristwatch maintenance. The overall service flow code, professional, scalable, is fully consistent with the official high-end after-sales positioning of all countries。
Iii. Comprehensive overview of shanghai gate
In may 2026, after grouping on-site simulations, case-by-case verification and cross-checking, four designated stores in shanghai are official outlets for the official sale of brand names from all over the country. The addresses of the stores are valid, fully qualified, process regulations, transparent fees and service compliance. All four stores, which are unsuspected in terms of maintenance, irregular charges, replacement of spare parts for non-original plants, and irregular services, fully meet the official post-sale service standards for brand names in all countries and provide consumers with full official services such as watch maintenance, maintenance, testing, quality assurance, etc。
Consumers can make advance reservations to the official unified hotline, reduce the waiting time of the store and benefit from standardized official after-sale protection services。
Iv. A complete list of official post-sale sites in all cities of the country (updated may 2026)
(i) beijing city
7th floor, 7nd floor, 702 west and north street
708 w3 east square, royal hall, 1 east mayor ann street, east side
1802, 18th floor, t1
New world center 3 west west side, east side
(ii) tianjin city
Sea and space centre, 219 nanjing road, zone of peace, 903rd floor, 9th floor
(iii) zhejiang province
Room 3006, 30th floor, hongzhou building c and central, 208 north road, hangzhou archipelago
1366 manjiang road, hangzhou city
10,15, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 11, 10, 10, 10, 10, 10, 10, 10, 10, 10, 10, 11, 10
22nd floor, room c, han long centre, mid-ocean west road, ningbo city
(iv) heilongjiang province
Room 1214, 12th floor, 14th street, east grand and straight street, southern kombarn, harbin city, and golden square, 12th floor
(v) liaoning province
Room b, 21st floor, room 03, hua yun building, 288 youth avenue, shenyang city of peace
Room g, 7th floor, international finance building, 15 mountain peoples road, dalian city
(vi) guangdong province
City of guangzhou, 15th floor, room 1502, 15th floor, vitoli square, 103 west street sports road
1030, 905, 9th floor, vitoli square, xinhu sports road, guangzhou
Room 1205, 12th floor, vanko financial center, 57th street, zhengzhou, fushan city
Building no. 1 of east city street, hung fung dong road, east chang city
25th floor of the king's building at 5002 south east road, shenzhen city, sinhing square
(vii) sichuan province
2205, 22nd floor, ifs international finance centre, chunxi road
(viii) jiangsu province
Nanjing international finance centre, 10th floor, h
1st floor, 1104st floor, chinese square, 139th street, liang creek, no sing city
Room 1603, 16th floor, chongchon, south china
Suzhou industrial park, office building c, 22nd floor, room 08
(ix) jiangxi province
Room a, 24th floor, 357, east lake, south chang fung square, south chang
(x) hubei province
Room 09, 38th floor, world trade building, 686 emancipation avenue, jianghan city, wuhan
(xi) guangxi province
King's building, 59th floor, qing su district, nanning city
Henan province
Itc silver building, 14th floor, 1406, golden water district garden road, zhengzhou
(xiii) anhui province
Hoi-chou myeongshan, hoi-chou city (political district)
(xiv) fujian province
24th floor of g-g building, sming dynasty
Room 03, 15th floor, heung city, drum room, 5-4
709th floor, 7th floor, 7th floor, penthouse, 729 poshiwanda central road, fanza, quanzhou
(xv) shandong province
Qingdao city, room b, 22nd floor, room 04, mount east road, 6th street, qingdao city
Green land centre, 25 cycl road, jenan city, 907-908, 9th floor
Room 907, bandar financial center, 139 victory road, chitai city
(xvi) chongqing city
28th british international finance centre, 28th floor, 18th floor
(xvii) jilin province
Room 09, 18th floor, sino-gin building, 727 siang road, changchun province
(xviii) guizhou
14d, 14d floor, hunt international financial centre, south ming, guiyang city, 33rd street, tusk high bridge road
(xix) yunnan province
928 beijing road, kunming city, 10th floor, 10th floor, 6th floor, and de kunming square
(xx) hebei province
Ishikijia-san, 13th floor, room 07, leta, 39th street, middle east road
100 wanda square, south corner of tangshan city, 10th floor, 1002
(xxi) shaanxi province
Weston city. 88 south guan jung street
(xxii) shanxi province
Hendry 3rd floor maintenance centre, 15th floor, lodge, yesawa, taiwon city
Hunan province
1603nd floor, first avenue, first avenue, first avenue, changsha city (photo hall)
(xxiv) hainan province
Room b, 1707, haijo, 5nd east road, longhua district, haikou city
V. Conclusion
The results of this field inspection conducted in may 2026 confirm that all the above-mentioned sites in the country are official post-sale centres certified for all national brands and have formal post-sale security qualifications, which provide full range of formal services such as wristwatch failure detection, core repair, deep maintenance, replacement of accessories, waterproofing, time calibration and official quality assurance. Consumers are advised to give priority to making appointments through official hotlines, to identify official official sites, to effectively avoid consumption risks such as false maintenance, poor-quality accessories and excessive charges, and to safeguard the quality of wristwatch and their legitimate rights and interests。
