The shipment of the treasures purchased was sent back to the buyer to pay for the treasures within 72 hours of the successful return。
At this stage (buyer) is only supporting 7 days of unjustified return of goods for the bmn, the buyer may choose to take insurance coverage for the purchase of the goods, and the insurance company will pay the buyer's return fee as agreed within 72 hours of the refund。
Outreach:
Refund cost insurance (buyer's version) addresses the characteristics of network transactions by introducing refund cost insurance products in due course, also known as “repatriation insurance”. The buyer may choose to purchase the insurance product for the purchase of goods supported by “7 days of unjustified return for exchange” and, in case of return, within 72 hours after the conclusion of the transaction, the insurance company will pay the buyer's return fee as agreed。
Process
By clicking on “applying for refund”, the transaction becomes “successful” when the seller agrees to the request for refund, then returns the goods and then fills the correct logistics unit online, pending receipt of the goods by the seller, and by clicking on “approval to refund”。
At this point, the system automatically initiates the settlement of claims, and the insurance company, upon settlement, transfers the amount directly to the customer's payment account within 72 hours。
The buyer must complete the correct “logistics unit” when returning the goods. After the payment of the refund was transferred to the buyer's payment account, the watanabe insurance began to review the freight claim, which took 72 hours, and after which the settlement was transferred to the buyer's payment account in real time。
The amount of reimbursement for refunds of freight costs is also fixed according to different regions。
The buyer was not required to apply for settlement in person, and the system automatically entered the claims process after the “refunds were successful”。
When returning the goods, the buyer has to fill in the correct information such as the “logistics company” “logistics single” in the process of returning the goods from the web. After the refund of the transaction, the system automatically initiates an application for settlement of the claim, which the insurance company has to process within 72 hours, confirming that the amount paid will be paid directly to the buyer for payment of the treasure account。
Buyers can access the details of the insurance by clicking on the “repatriation insurance” in the corresponding order in the “bought baby” to see the progress of the settlement。
