If you want to do the return of the goods on the treasure hunt, then you also need to know the freight rules for the return of the goods, and whether you can choose the refund。
One or seven days from the start of the unjustified return of the goods is counted from the date of receipt of the logistics signature, and the return requires the buyer to apply on the transaction page。
2. “7 days of unjustified re-replacement” means special after-sale services provided by users (hereinafter referred to as “sellers”) to their buyers using the technical support and services provided by valuing and allowing buyers to re-repurchase specific goods in accordance with these and other valuing rules。
Specifically, the time from the day following the date of receipt is calculated at 0:00 hours for a total of 168 hours for 7 days) and if the buyer does not wish to complete the transaction for subjective reasons, the buyer is obliged to provide the buyer with a refund service;
If the seller fails to fulfil its obligations, the buyer has the right to file a complaint against the seller and apply for compensation in accordance with these rules。
Can you refund the freight?
No freight insurance is available for the exchange of goods. Freight insurance is referred to as return freight, and neither the exchange nor the refusal to sign can use the service. If the next shipment was made by a merchant or purchased by himself, the insurance company would not settle the claim until after the return, and the freight insurance company that exchanged the goods would not。
If the goods were to be exchanged, it would be better to return them directly and repurchase them, so that there would be no freight charges. How to refund freight? The process is as follows:
1. The buyer initiates an application for refund in its own order details and informs the seller of the reasons for the return。
2. The seller agrees to the buyer's request for refund。
3. The buyer sends the items back to the seller, fills out the logistics order number in the refund column and takes photographs for the seller while the seller is waiting for them to be recovered。
After receipt of the goods by the seller, click to confirm receipt of the goods and then the freight risk begins to automatically initiate settlement。
5. The settlement process involves uploading the settlement order to the insurance company, which will then perform an audit to arrive within 72 hours。
