According to the economic voice, daily 315, mr. Lee, who lives in shandong, often chooses to buy goods from the internet because he lives far from the city. The experience of internet purchases over the years has enabled mr. Lee to develop a habit of combining buy-back risk. In order to compensate for the loss of return delivery in the event of a return. On the web page, only the chinese insurance company had such a business, so naturally it became mr. Lee's alternative。
Refusal insurance is provided by insurance companies for one-way freight costs incurred as a result of the return of goods when both buyers and sellers of the poaching web generated a return request. According to the process, the buyer had to complete the correct "logistics unit" when returning the goods. Following the transfer of the refund to the buyer's payment account, the watarin insurance began to review the freight claim for 72 hours, after which the settlement was transferred to the buyer's payment account in real time。
Refund charges are set at a specified level and are set at a specific amount depending on the geographical location, with a general award of approximately $10. Mr. Lee's return insurance has been very smooth, but problems have arisen since march this year。
Mr. Li: now there are a few displays of “denials”, i contact the live service online, and they ask me to provide the order number, and when i do, they ask me to send back the logistics documents, the order number, my name and contact details to the mail box they specified, saying they need manual clearance and to give a specific response within five working days. However, i sent my information several times to the mailboxes they had designated, showing success, but the other side said it had never been received。
After seven or eight working days, i contacted the customer service, and they said they had been confiscating my mail, and i had to send it again, and then i did. It's been about a week or a week, or i'm not getting my mail。
In order to solve the problem as soon as possible, mr. Lee has been communicating with the chinese passenger service, during which time he has also found that the bainimarama refusal risk on the net has set a number of stringent insurance conditions. For example, if the buyer makes repeated applications for reimbursement of the return risk and the rate is higher, the chinese insurance will automatically close the buyer's insurance channels and the account will not be able to purchase its return risk again for three months。
Subsequently, journalists, in their capacity as consumers, made use of the telephone call from the chinese insurance company and first asked mr. Lee about the new provision “to raise the threshold of return insurance coverage” that had been added after the insurance period。
Client service: our refusal is that when the record of historical payments exceeds the minimum insurance policy of the insurance company, you will be given a three-month suspension and the record will be updated in three months. The buyers, who were also part of the closure, were not all closed and some had high risk rates, but the system would not be closed without him。
