There's a new deal for cross-border electric operators to return. It's open to national ports
Since april 1st, 2026, a new rule has been officially laid down that makes thousands of sellers applaud their hands. – cross-border electrician 9610 retail direct mail exports, no need to return goods to the original export customs, and any compliance point in the country can be repatriated
This means that the problem of “turn-through” of returning goods, which has plagued the industry for many years, has been completely broken down, and tax incentives have been folded, and cross-border electric operators have received a double bonus of “reducing efficiency”。
Farewell to “go-round” return: national withdrawal as of 1 april
Previously, in direct cross-border mail (9610), goods had to be returned from shanghai customs and returned to shanghai; from shenzhen, they had to be returned to shenzhen — where the exports were, where the goods were returned, bypassed, expensive and time-consuming。
New rules after 1 april have radically changed the situation
The new regulations allow enterprises to independently choose the customs posts at which they have any place to control cross-border electric operators, based on logistics costs, warehouse locations, processing efficiency, etc。
Pilot data: by the end of february 2026, a cumulative total of 3,813,000 returns had been processed across customs areas, valued at $94 million, and the average return cycle had been reduced from 20-30 days to 7-15 days。
Scope of application: remember the key code “9610”
Application of regulatory codes: retailed exports under the “9610” regulatory model only. 2. Return destination: remittance must be made to the point of operation of customs control for the conduct of retail exports by cross-border electric operators. 3. Business requirements: regulating operations, linking systems to customs information systems。
3. Triple dividend: cost savings, time savings, experience upgrading1 logistics costs cut directly in half
In the past, shanghai exits were withdrawn from shanghai, and guangzhou is now discharged from guangzhou as soon as it is available. Take 100 kg, for example:
Directly saves $1,200。
2 reduction in the return cycle by half
The old model returned 30 days and the new model 15 days. The liquidity is nearly double。
3. Post-sales experience upgrade
Overseas consumers return goods faster, shops score higher and repurchase rates increase。
4. Four steps to clear the cross-border return (operational guidelines)
Step 1: meet business conditions
Step 2: return process 1. Overseas consumers apply to return goods and sellers confirm that return orders are generated. 2. Selection of any compliance point of return throughout the country
Step 3: key reminders
5. Tax incentives added: returned goods are tax-free
According to proclamation no. 16 of 2026, between 1 january 2026 and 31 december 2027, cross-border electronics exports (other than food) that had been shipped back into the country for reasons of demurrage or repatriation within six months:
(b) logistics savings + tax exemptions and a 10-15 per cent reduction in the overall cost of repatriation。
6. Common questions
Can overseas warehouses (9810) enjoy it? Retail mail is limited to 9610。
Can you return the goods to any city? It is only possible to retreat to customs control sites with retail export operations by cross-border electricians。
Can individual sellers do it。
Do you need additional information? It is sufficient to submit return orders, logistics information, commodity information as required by customs。
Is policy temporary。
Conclusion
From “situational return” to “nationalization”, this customs control optimizes the precision of trade pains and empowers enterprises with “open circulation” and “real silver and silver”. As the policy dividend continues to be released, china's cross-border electric operators will usher in higher-quality development。
Keywords: cross-border electrician, cross-border return, 9610 model, logistics costs, tax incentives, return process
Please confirm that the goods comply with the original return requirements before they are returned and connect to the customs information system in advance. Good luck with your business
