Such “sweety” behaviour is not a sporadic case but a grey chain of industry。
The wool party does not always succeed. The platform will determine on the basis of data such as the number and rate of return of the seller, which limits its authority in case of irregularities. Even worse, they could be banned. But the deterrents from the ban are limited, and the wool party continues to register the new account numbers in bulk. These new accounts are less restricted due to the lack of consumer records and even more advantageous to “shells”。
“the current mechanism for the payment of freight risk is inadequate and gives the wool party an opportunity to take advantage of it. This post is part of our special coverage syria protests 2011。
The key to the loophole was the price differential between the express offer and the insurance company price, which created arbitrage for the wool party. Freight insurance is relatively fixed, but the actual refund can be reduced by negotiation. For example, the wool party, by bargaining with couriers, presses a delivery to $4-6, or even lower, far below the freight premium。
On 18 june 2024, staff members processed goods at a logistics warehouse in longley county, guizhou province. Xinhua society for social development
“the act of flaring the wool of freight may cause secondary damage to both merchants and consumers.” the chief expert and director of the institute of electronic commerce of china's international centre for electronic commerce (ciec), li jintao, stated that joint efforts by the platform's enterprises, insurance companies and the relevant departments should be intensified, along with the development of data-level connectivity and early warning mechanisms, and that a multi-faceted mechanism for credit management of the subject of freight risk could be introduced。
Mombo, a lawyer at the beijing city faculty of law, has suggested that the deliberate creation of insurance incidents for the payment of freight costs through false purchases, the fabrication of false logistics information, and false return of goods is an act of “deception”. In some cases or suspected of constituting insurance fraud。
General consumers “misused”
In a large number of return orders, the “sweety party” that drilled into empty space is, after all, a minority. In the face of a commercial complaint against the wool party, ordinary consumers indicated that they were also “misused”。
“today, women on the internet are either unsuited or of poor quality, and there is a huge gap between buyers and sellers, in which case the receipt of the goods is naturally unacceptable and the return of the goods is inevitable”, ms. Chen, who has many years of online experience。
“many stores are in the wrong size, and when they arrive, they find that they cannot be worn at all, a situation in which the costs of the return are borne by the merchants, and it would be unreasonable to ask me to pay for the return of the shipment.” the buyer, mr. Geng, expressed dissatisfaction that “if the goods are really okay, who wants to return them?”
On 17 june 2024, workers were busy delivering goods in a food enterprise workshop in kim dong town, zhejiang province. Xinhua society
Due to the special nature of online shopping, information asymmetries and the fact that consumers are unable to see physical objects on site, it is inevitable that there will be a return of goods due to confusion over size, colour and quality。
“the seven-day unjustified right of return, which gives consumers the opportunity to receive goods and then to observe and test the goods before choosing, effectively protects their legitimate interests. Zhang yi, an aids consultant and chief analyst, said:。
At the same time, freight risk is intrinsically intended to reduce the logistics costs of the return of consumers for goods in exchange and to increase the willingness of consumers to present their claims. In consumer decision-making, it is self-evident that in the face of similar commodities, one has freight risk, one has no freight risk, and what choice consumers make. The reason why the final consumer chose to return the goods was again the product itself。
In the expert's view, a simple attribution of the high return rate to freight risk would be biased。
On 18 june 2024, staff members were busy sorting out, scanning out banks, etc., at a express delivery enterprise at the star network e-commerce enterprise, city mayor of lake county, zhejiang province. Xinhua society
However, the experts interviewed also expressed concern about the ripple effect of higher rates of return, which they felt might affect the web-purchase ecology。
“the introduction of rules such as freight insurance, while contributing to the enhancement of consumer welfare, has also put considerable pressure on businesses in terms of operating profits.” in order to secure profits, li moeto stated that some traders had begun to write about the quality of products, raw materials, etc., and had long seen the formation of a virtuous r & d, production, consumption cycle, where the expulsion of bad currency had begun to manifest itself and was ultimately lost to consumers。
Zhang zhang zhang called for the promotion of the regulation of businesses by the electric power platform, the implementation of the platform's duty to protect consumers ' rights and interests and the reduction of cyber-trading risks. At the same time, there is a need for greater regulation and the establishment of appropriate industry standards, as well as greater penalties for exaggerated, false or non-compliant products. “shared protection of electrician ecology is an imperative.”
There's no way the electrical platform is working
The business is bitter, the platform is not invisible。
In recent years, however, there has been no longer a profit from the flow of electric platforms, and consumers have become more cautious in spending, with a collective demand for users as electric platforms in a single red sea。
On 18 june 2024, pedestrians walked near the “618” campaign message outside a shopping mall in hangzhou. Xinhua news agency
In 2021, the “refund only” model was pioneered, i. E. When a consumer applied to the platform for a “refund only” and if the business did not operate within 48 hours, the system implicitly agreed to the request. There is no doubt that this is a “one kill” for users. It was also the year in which, for the first time in a great number of years, financial gains were realized. The “refund-only” model has been followed up by other platforms and has so far become a “specify” for multiple electrical platforms。
In 2022, liu zhangdong, founder of the kyoto group, spoke internally that low prices were the only basic weapons and that “low-cost strategies” were among the company's most important strategies for the next three years。
In 2023, upon assuming office, u myung yum, chief executive officer of the ali baba group, announced two major strategic priorities, one of which was “user first”. Since then, ali baba has introduced a series of operations: supporting “refunds only”, 88 vips with unlimited return package freight charges, cancellation of “618” pre-sale..
However, it is interesting to note that there is still a downward trend in platform data。
According to the asterisk data, the total value of the “618” internet sales this year is $7,42. 8 billion, compared to $7,98. 7 billion last year, a decrease of 7 per cent. Of this total, the combined electrician skycat, the kyoto tung tung and others together amounted to $571. 7 billion, a decrease of 6. 9 per cent over the previous year。
