As the island's tourist season unfolds, some sections of the city have experienced “truck crashes” during peak periods, and individual taxis have taken advantage of the phenomenon of passenger denials and even high fees. Following media reports, the city's traffic authorities and law enforcement officials have taken immediate action to focus on the detection of complaints against citizens and tourists and to strengthen the management of the passenger rental industry. In addition to the one-and-a-half-year operation to upgrade the quality of services in the rental car industry, the municipal transport inspectorate has launched a series of initiatives to further regulate taxi operations from the perspective of industry regulation. Why is it so difficult to cure the troubles of the island taxi industry? What are the underlying reasons behind this? Al jazeera journalists conducted an investigation。
Check one: internet traffic traffic
Since the implementation of the temporary scheme for the management of taxi operating services in the city of qingdao network, traffic enforcement officials have checked for non-compliance with the internet and have urged businesses engaged in the operation of the internet to conduct “two certificates” to operate in accordance with the law. Cybercars, as a taxi, have the effect of better meeting the diverse travel needs of the public at large and of providing easy, fast and safe travel for a wide range of passengers. Unlike traditional taxis, internet vehicles cannot travel。
However, recent complaints have been received from citizens alleging that there is a silver buick business car, licence plate no. R. B. 06fa2, which is visiting people in the vicinity of the fortune hotel. Law enforcement officers of the municipal transport inspectorate investigated the vehicle as a regular internet vehicle and the visitors violated the relevant regulations. Since june, law enforcement officers have repeatedly checked the vehicle, which was not detected because of its extensive activities. Previously, law enforcement officers arrived again at noon at the station near the hotel fuhua, and found that at 1600 hours on the same day, the vehicle was constantly searching for passengers and asking if passengers in the surrounding area were going to the airport for $20 each. Even law enforcement officers who were on covert visits were recruited. After the passengers were collected, the driver launched the car to prepare for departure and the law enforcement officers who made the covert visits presented their documents. Following the taking of evidence and diversion of other passengers in the vehicle, law enforcement officers opened an investigation into the driver of the vehicle in accordance with the law. The driver of the car rightly questioned, “why can't i have a taxi to visit?”。
At present, the vehicle has been suspended by law and ordered to be disposed of within a specified time。
Check number two: three taxi dumpers were caught "current."
On 20 july, law enforcement officers of the municipal traffic surveillance unit, in response to citizens ' comments, carried out high-profile surveillance of taxi violations at the station and along the coast. Three taxis, licence plates nos. Luut2412, luut6396 and luut0880, suspected of being mid-twirling or reversing passengers, were searched at the entrance to the sichuan tunnel in guezhou bay. The law enforcement officers will investigate further the violations of the three vehicles and will, when found, impose severe penalties in accordance with the relevant provisions of the qingdao taxi passenger transport regulations。
At around 10 a. M. On the same day, law enforcement officers discovered that taxi no. Luut 2412 was visiting near the entrance to the tunnel, and that the driver was discussing with another taxi on the way. Law enforcement officers immediately showed up and checked their law enforcement documents. Upon enquiry at the taxi of the passengers and the waiters, it was revealed that the passenger was travelling to the new area on the west coast, travelling on a bus stop near the railway station in taxi no. Ut2412, where the driver requested $140 from the passengers (at a time when the bus fare had not been paid). Upon arrival near the tunnel entrance, the driver planned to “return” the passengers to a taxi waiting for them, with the intention of having the passenger driver pay their $90 first, and then the passenger pay the passenger $140 when he arrives at his destination。
A rough estimate indicates that the normal price from the railway station to the destination of the passengers on the west coast, even when combined with tunnel tolls, does not exceed $100. The driver of taxi no. Luut 2412 would only need a start-up fee of $10 to get the passengers near the tunnel entrance, and would charge $90 through a download, which would make more money without travelling. In the face of the evidence gathered by law enforcement officials, the driver of the vehicle had nothing to say and admitted that he had violated the law. The law enforcement officers ordered the driver to go and be dealt with in accordance with the law。
Response:
An industry credit “red and black list” will be established
The head of the municipal transport inspectorate explained that, for two consecutive years last year and this year, the island city had conducted two larger operations to regulate the rental and passenger market and deterred individual illegal operators. In particular, from 15 february to 25 may of this year, a 100-day operation was carried out throughout the city to overhaul the taxi passenger market, which resulted in a total of 633 cases of all types of taxi violations and a fine of $185. 3 million. Serious violations of the law are subject to strict and severe penalties, and a taxi driver with serious violations and severe effects has been suspended from his service; 152 of them have been publicly exposed。
However, there are still individual practitioners who are motivated by interests, disregarding regulatory regulations and industry ethics, and who act in a way that has a very bad impact on the image of island taxis. In response to recent media reports of individual taxi violations, it has been established that two of the ut0554 and lut7757 are suspected of high charges and will be subject to a maximum penalty in accordance with the relevant regulations. Other vehicles suspected of violating regulations are under further investigation。
In order to further regulate taxi operations, the following measures will be taken:
First, focus on priority areas and tighten controls. In areas focused on railway stations, bus stations and coastal first-line view areas, law enforcement efforts are intensified, with the use of encrypted patrols, holidays and tourist peaks, law enforcement personnel are put on duty at the wrong time and serious violations, such as denials, bypass roads and high fees, are severely combated。
Ii. Strengthen joint law enforcement and control. Further strengthening of sector engagement and active communication and coordination with the regional management office around the aoshima railway station, and strengthening of joint law enforcement efforts to create synergies to regulate passenger traffic in the region around the train station。
Iii. Improvement of surveillance facilities, intelligence control. Further improvement of electronic surveillance facilities around stations such as aoshima train station and aoshima north station, strengthening of intellectual surveillance capacity, full use of technical equipment such as electronic capture, increased efficiency of forensics, detection of offences such as taxis for personal purposes, and increased efficiency of off-site law enforcement。
4. Advance the rule of law and strengthen discipline. (c) expedite the revision of the qingdao rental car passenger transport regulations to increase the penalties for refusals, detours, dumps, non-compliance with the specified use of pricers, etc., and increase the illegal costs for violators。
V. Improving industry quality and integrating approaches. In accordance with the quality improvement action programme for the taxi industry in qingdao city, corporate responsibility is implemented to promote driver service, upgrade industry management services, establish a sound single-car examination system, form a tripartite appraisal system for enterprises, vehicles and drivers, and establish a public credit “red and black list” for the taxi industry, which is regularly published and monitored by society。
Perceptions:
The rental sector is “unused”
Peninsular journalists were informed that according to data from the traffic authorities on the collection of taxi counters, the monthly income of taxi bicycles in qingshima city was $2209. 12 in 2014, $21,118. 39 in 2015 and $138,57. 88 in 2016. On the other hand, despite the adjustment, taxi fares are still lower in aoshima city than in the same city. The annual operating cost of standard vehicles is 130,000 prior to certification. Along with the increase in the cost of living each year, the income of drivers is asymmetrically as their working hours, labour intensity, operational risks, etc., leading to a significant loss of good workers。
"a good replacement driver is now in need of a lantern." several taxi owners in the island told journalists that, as no suitable replacement driver was found, many of the previously contracted vehicles were now driven by the owner。
Not only are taxis in individual names, but even taxi companies face personnel loss. In the case of the hiborg rental company, which has a public bus system, there are more than 1,000 taxis, which have been under corporate management and whose operating income can be increased by a monthly fee paid by the driver. In 2014, the company employed 2020 drivers, leaving only 996 in 2015。
In the past, taxis in aoshima used to operate under a separate business model. The ownership of taxis is vested in the owner and the ownership of the operation is vested in the rental company, which operates under the dependency model. There are 10884 urban taxis and 29 businesses. There are 8818, or 81 per cent, vehicles operating and ownership owned by rental companies, involving 24 enterprises, or 83 per cent, and only one publicly owned taxi company. Under the dependency model, because of the ownership of ownership rights, taxi enterprises lack the ability to manage and are affected by “worklessness”, which creates a vicious circle of malpractices “opening one eye to one eye” for practitioners, leading to failures in management, prominent industrial problems, a decline in performance, and a halt to traffic. In practice, some of the owners entrust or contract the vehicle to others, collect contractual fees themselves and profit from floor-to-floor subcontracting; individual owners do not comply with management and do not attend safety education and business studies on time; and even worse, they believe that the company's administrative fees should be “settled” by complaints and irregularities, and that evading or passively responding to complaints poses difficulties for management and industry supervision。
In order to ensure the proper operation of vehicles, businesses and individual car owners have had to lower their hiring conditions, resulting in poor qualifications and reduced service levels. A significant proportion of the workers, all of whom depend on taxis for their subsistence, risked and slaughtered in the event of a sharp drop in income。
Analysis:
It's too low for illegal elements to break the law
In recent years, the newspaper's correspondent has found that, in order to address the persistent problems of the island's rental and passenger market, the island city has sought to upgrade its services by introducing reforms at the source of the system, granting greater autonomy to the owner of the car。
Since 1 june this year, the city of qingdao has issued a circular on regulating the relationship of travelling taxis, etc., and has taken the lead in introducing a province-wide policy to regulate cruise taxis, clarifying vehicle ownership and ownership. The establishment of autonomous owner selection mechanisms and a two-way selection mechanism for firms and owners, with the option of self-employment and cooperative ventures. This means that taxi owners who no longer rely on the company will no longer have to pay $700 per month for management services to the rental company。
It is understood that one of the contexts in which this policy has been put in place is that in recent years the income of island owners and drivers has been declining, and the quality of services has been declining, with some drivers demanding that ownership of vehicles be granted to individuals。
It is true that the emerging network has hit the rental sector. With its flexible business model, easy means of payment, timely liquidation, diverse subsidies, low operating costs, as well as the incentive to sell with subsidies, incentives, red bags, and the like, it has achieved brutal growth, quickly gained consumer confidence, attracted a large number of private car owners, opened up consumer markets, and significantly increased the number of carnets in a short period of time, breaking the old regulatory pattern and significantly squeezing the market share of cruise vehicles. A significant proportion of the traditional taxi industry has also been attracted to the internet, exacerbating the rent industry。
The poor quality of the rental industry and the decline in income in recent years have contributed to the disregard of industry regulations by individual workers. On the one hand, there are numerous irregularities, while on the other hand, the city of qingdao currently penalizes taxi violations, based on the qingdao taxi passenger transport regulations, which were introduced in 2007, with special penalties for violations. Since then, more detailed penalties have been supplemented in the form of government documents, taking into account new changes that have occurred in the island's rental passenger market. However, in the light of the current situation, the severity of the penalties is still relatively low, the number of offences committed by taxi drivers is low, the penalties are low, the cost of the offence is low and there is no effective exit mechanism, which leads to impunity on the part of individual practitioners in the commission of violations。
Calls upon:
Multi-sectoral coalition to cut the illicit “chain of interest”
Al jazeera journalists have been informed that, although the registration of taxis has begun as of 1 june, some rental companies and owners are still waiting and waiting periods, and some vehicles are even detached. For those taxis that chose to operate on their own, there was an urgent need to develop new mechanisms for credit appraisal and regulation, and corresponding exit mechanisms, since previous industry management had been primarily for rental enterprises. “the revision of the qingdao rented car passenger transport regulations will be expedited to optimize the allocation of resources in cases of significant service quality problems during the period of use of the vehicle's right to operate, major safety accidents, serious irregularities in the conduct of the business, unsatisfactory quality of service certification, cancellation of road transport certificates, and re-alignment by the government under conditions such as quality of service assessment.”。
In addition, there are a number of citizens who believe that breaking the industry's resilience requires a combination of different sectors. “tourism, market monitoring, public security traffic police, etc., should preferably be linked.” according to mr. Wang, it has often been observed in the media that individual taxi drivers resort to tourist attractions, hotel rooms, hotels to obtain high rates of contribution. “the conduct of these taxi drivers is indeed abhorrent, but are these sites and hotels not responsible?” mr. Wang said that qingdao, as a well-known tourist destination city, operated on the basis of “headings”, which objectively stimulated taxi violations and sought joint multisectoral action to break the “link of interest” behind them。
The municipal traffic enforcement authorities, for their part, remind the general public and the public to use taxis with normal operating procedures, waiting for passengers in taxi corridors, and to keep car invoices, to the extent possible, at airports, railway stations and bus stations. In the event of high rates of taxi charges, denial of transport, etc., evidence may be retained by means of audio- and video-recording as a basis for ex post facto defence of rights, subject to guarantees of their safety。
Editor, xu xiao
