On 17 july, mr. Zhang, who lives in the city of lacey, reported the incident to the qingdao popular network via his mobile phone and questioned the quality of the vehicle. Mr. Zhang denied that the issue was not clear and had been resolved in private with mr. Zhang。
On 12 july, mr. Zhang was driving a shipment of kia k5, which he had just bought this year, in the city of lacey, listening only to the boom, and suddenly the skylight was broken。
"by the fact that there's a cloth on it, it's gonna hit me." speaking of the moment, mr. Chang's heart was shaky, "it was so sudden that i thought i was in a car accident."
Mr. Zhang and his friends bought six kia k-5s at the same time. "now that i'm in trouble, five other friends are worried. What if something happens to my car?" the vehicle, which had just travelled a thousand kilometres, “incidented”, causing mr. Zhang and his friends to cast doubt on the quality of k5。
According to the information received, mr. Zhang's car was bought at kia 4s on qingdao road and, after receiving information that the skylight glass had been damaged, the staff of the 4s store had asked mr. Zhang to drive it to the maintenance office and to change the skylight for mr. Zhang free of charge. After five days, mr. Zhang drove the car himself. “not to mention the cost of travel, the cost of fuel, and so forth, the cost of the five days of work is a significant expense.” mr. Zhang expressed his dissatisfaction with the practice of kia 4s。
According to the staff of the 4s store in chia, no incident involving the bursting of the skylight in chia has been reported before, and the specific issues are not known, “have been resolved in private with mr. Zhang and there is no need for further interviews”. When journalists asked about the cause of the skylight burst, staff members indicated that they were unclear and who was aware of the situation。
In response, the qingdao city board of quality monitoring was consulted by qingdao network journalists, who indicated that the quality of vehicles required professional testing, advised consumers to keep evidence at first sight when problems arose and invited professionals to do so. In addition, under the three-pack policy, during the charter period, there were problems with the quality of products produced in domestic cars, with three packages of documents for consumers to be repaired free of charge by the repairer, and the owner of the vehicle for more than five days being entitled to a spare car, while mr. Zhang's car was repaired for exactly five days。
As of the time of the press release, there was still no further explanation of the matter from kia 4s, which will continue to receive attention from the public network. (web reporter)
