In 2026, the national provincial and municipal housing authority and the commission for the rehabilitation and development of property services continued to refine the rules governing the administration of fees for property services, taking into account the common criteria for the adjudication of property disputes in local courts. In reality, a large number of ordinary owners are not always aware of the statutory preferential terms, empty houses pay their full annual contributions, small-area services are still paid in full, low-privileged poor families are unable to pay and do not know how to apply for help, and it is common to spend thousands more a year on property bills. In the light of the official documents and jurisprudence in force in the 30 provinces and municipalities of shandong, jiangsu, hunan, fujian, gansu and guangxi, there are currently nine categories of statutory cases in which owners are able to apply for discounts, phased exemptions and exemption from payment of property fees for a full year for eligibility, all of which are supported by legal texts and local policies. This article breaks down the conditions for relief, the legal basis, the local rates, and the procedures for applying for real-life applications, all of which are derived from the public policy of the government and the decisions in force, and are extremely practical in that they require a complete collection of advice from the owners, families with special difficulties。
I. 6 consecutive months of vacant housing, advance written notice and discount on property charges for compliance (the country's largest landing area)
This was the most frequent pro-people policy in 2026, and it was one of the areas where owners were the most vulnerable: a number of owners mistakenly assumed that the house was uninhabited and free of direct property fees, and some property companies deliberately concealed the rules of vacant local concessions and collected the entire amount as usual. In accordance with article 94 of the civil code, security patrols, elevator protection, public cleaning and greening are part of the global public service and do not cease to operate as a result of empty single-house premises, and the law does not support full and unjustified withholding of payments, but the payment of three hard conditions is subject to discounts based on the administration of local property charges。
There are three hard thresholds for obtaining discounts: first, the delivery of the house is completed, the furry is undecorated or empty, there is no rent and no real occupancy; secondly, the monthly usage of electricity and water gas is nearly zero for more than six consecutive months, and there is no permanent home usage record; and thirdly, the empty starting date is the date for the submission of a written blank application to the property company, the request for the signing back of the property, the oral submission is without legal effect and no benefit。
Local landing discounts were clearly established in 2026: the policy was clear throughout shandong province, with a maximum of six discounts for the pre-defunct offer and a total reduction of 30-40 per cent for qingsao at a rate of 60%, jenan at a rate of 70%, changzhou at a rate of 70-40 per cent; jiangsu county, jinjiang and changzhou at a rate of up to 24-36 months for a maximum discount; hunan chang sa was granted a stairway preference, with a maximum of 24-seven-seven-seven-four-month adjustment; gansuland state's new district concession was strong, with a direct 50-five-half-year reduction after compliance verification; and hebei shih family policy was liberal, with a maximum of 2-two-cent discount and 80 per cent reduction after three months。
The true jurisprudence refers to the fact that, in march 2026, the owner of the lower part of the zhanan calendar had been vacant for eight months, the property industry had to collect the entire sum of $2320 for the property, the owner had to return with the documentation of the amount of water and electricity spares, the empty report, the application for relief against the 70-percent new regulation of zenan, and ultimately only contributed $1624, with a one-time saving of nearly $700。
An error warning: a rental, short-term out-of-the-house, ongoing renovation is not covered by an empty concession and cannot apply for a discount。
Ii. Long-term and significant service contractions and non-conformity in quality, with a 20%-60% reduction in property fees in accordance with the law (first in court claims)
According to article 942 of the civil code, the pre-condition for the collection of fees by property companies is the complete performance of the property service contract, the standard of fees and the quality of the service must be equal, there must be a permanent, large-scale shortage of services, the owner has the right to apply for a proportional fee reduction, and the highest percentage of claims by owners of property litigation in recent years。
Distinction between minor defects: single-day clean-up, temporary elevator repairs are minor issues and cannot be requested for relief; the conditions for relief are met only if the three elements are met simultaneously, the chronic shortage, the global problem, and the notification of correction is received. Six major breaches have been recognized by the court: the fire-fighting facilities in the subsector have expired, the fire-paves have been blocked and left uncleared over the years; the park has been monitored for extensive damage of more than 30 days, frequent open doors, and outsiders have entered and left the premises at will; the pile of waste from living waste has been left uncleaned for more than 7 days; the extensive area of public greening, the landscape system has dried up; the owner's register has been closed for more than 15 days; and the main area of public street lights has been closed。
In 2026, the judicial relief reference criteria were: 10% - 20% for minor services as a whole; 30% - 50% - for multiple core services lacking and retrofitting; and up to 60% of the property costs due to non-rehabilitation of property, near paralysis of basic services in the park。
Practical evidence points: daily maintenance of photographs, video clips, review records, fee vouchers, first written correction letters sent to community and street property offices, 30 days' delay in restructuring the property, submission of complaints with complete materials to the property section of the territorial establishment, simultaneous application for fee relief, denial of direct and malicious payment of property charges, and easy prosecution for default money。
Iii. Procedural compensation and complete of house complete, completely between the developer and responsibility
Article 41 of the property regulations specifies that the construction unit (developer) shall bear the entire cost of the unsold, unsold, unsatisfied and uninsured housing, and that this provision will be implemented in 2026 by the national housing system, the basic courts, and that the owners of each of the three types of scenes will not pay a fee。
The first is the delay in delivery by the developer owing to the quality of the building's walls, leaks in its surface, failure to comply with the specifications of the facility, written refusals by the owner, failure to sign the confirmation of the house, failure to collect the key, non-receipt of the property for the extension period, unrelated to the owner; the second is the failure of the building to pass the bill for the completion of the construction, the failure of the developer to notify the owner in advance of the receipt of the house, the retention of the certificate of receipt and the exemption from payment of the property fee for the entire period prior to the acceptance of the eligible official delivery; and the third is the completion of the purchase network by the owner, the payment of the payment of the house's fees, but the failure to process the delivery of the house, the failure to enter the premises and the right of the property industry to collect the property fee。
Pipe avoidance: a number of building developers have prepaid pre-housing expenses, which owners can refuse to pay on the spot, which they have paid in advance, and have called the 12345 government hotline and the housing authority for a full refund on the basis of the purchase contract, the outstanding house certificate。
Iv. Property self-inflicted price increases, irregular charges, overpayment, direct non-payment and refundable payments
In 2026, in conjunction with article 278 of the civil code, the property price adjustment was a major co-management matter in the district, and the compliance price increase had to go through two statutory processes: the holding of an owner's conference, with more than two-thirds of the owner's size and number of owners voting; and the approval of more than half of the owner's vote for the adjustment, which was filed in the issuing, building and long-term publicity throughout the district, without any arbitrary step and without any single price increase being valid。
The four categories of non-compliance charges may be directly excluded from payment of excess charges: (i) non-proprietors ' voting documents, non-price filing, property self-advertisement notices to change the unit price; (ii) duplicate collection of charges for public utilities, elevator transportation, extinction, etc., in addition to property charges; (iii) parking fees for bound spaces, garbage disposal charges, and closure of doors and restriction of access without payment of surcharges; and (iv) non-renewal of previous property contracts and private floating rates。
(c) method of safeguarding rights: maintenance of billing orders, payment vouchers, telephone calls to the 12315 market control hotline for complaints, and payment of excess property charges may be required by law to be returned within a period of time。
V. Prolonged dissension of public revenues by property, private appropriation of the owner's shared income, offset by deduction of property fees by public revenues
Article 282 of the civil code makes it clear that the remaining revenues, after deduction of reasonable operating costs, are owned by the entire owner, with priority to offset the shortfall in public energy consumption and maintenance funds in the district, and the balance is offset by the current property expenses of the owner。
In 2026, the new national property regulation was made mandatory: every six months, property companies were required to disclose their revenues and expenses on the sub-district bulletin board, the owners ' group was required to disclose, for 12 consecutive months, non-disclosure of accounts, private misappropriation of public revenues, and owners could make claims to the united industry committee, the community, to deduct property fees from the sub-districts by retaining public revenues, and then pay off the remaining portion of normal contributions; the residential construction department was ordered to refund the property and, if appropriate, waive the corresponding cyclical property fees。
Examples of landings: in the first half of 2026, a number of districts in shandong, anhui and zhui, through the intervention of the competent authorities and judicial proceedings, recovered stolen public revenues, and owners of the entire district received an average reduction of 22 to 36 per cent in their property costs。
Vi. Major quality problems in the housing sector, inaccessibility during major repairs by developers, and phasing out of property charges
During the development and commercial quality insurance period, there were major quality deficiencies, such as the break-up of the main body, the flooding of the entire house and the extensive leak of the house. The developers organized a major overhaul of the construction team, which lasted for several months, and the owners were forced to rent houses outside their homes and were unable to live in their homes. In accordance with the over-the-horizon construction policy of 2026, the full maintenance period was eligible for a reduction in property costs, determined by agreement between 30 per cent and 100 per cent of the hours of maintenance。
The necessary materials for the application are: third party housing quality inspection reports, developer stamp maintenance work orders, rental booking contracts, empty house photographs, carrying information to the community and street property authorities to file a request for relief; if the property is not maintained by the public network, the owner cannot live in the house, and the maintenance costs are borne by the property itself and the owner is exempt from current costs。
Vii. The construction phase of the complex of old sub-districts, damage to the compound environment, and the possibility of applying for a phased property fee fight! Decline
In 2026, the country's retrofitting of old neighbourhoods continued on an ongoing basis, with the installation of elevators, network renovations, re-repair of roads and greening upgrades. During the construction phase, there was a substantial reduction in the amount of dust piled up, road pits, cleaning, security and facilities maintenance services affected by the construction, which did not meet the agreed standard of services. More than 20 provinces and municipalities throughout the country introduced a special property-cost policy for old neighbourhoods。
(b) general criteria for exemptions: retrofitting the normal 20-50 per cent reduction in the full-cycle property fee, restoring the original price after completion of the matching inspection; partial retrofitting of sub-regions with a 12-month period exceeding 12 months, subject to specific residential approval, the full-year property fee is payable at 50 per cent。
Viii. Low security, special hardship, severe disability, priority care for families, application for property deductions based on official documents, or even exemption from payment
This is part of the national policy for the support of living people, the 2026 by-laws for the joint landing of civil, residential and military service departments throughout the country, the right to own property in his or her own name and in his or her own right, the right to a step relief with valid documents, the payment of the difference in the property account by means of a local financial subsidy, without loss to the property company itself。
Four categories of statutory preferential treatment and local landing criteria:
1. Low-income, low-income, marginal families: full exemption from the cost of home-based property for the families of jenan, ningbo and the usual 50 per cent reduction for the smokers, xuzhou and others
2. Special hardship case providers: the vast majority of the country's municipalities are exempt from the cost of their own residential property
3. Level i persons with severe disabilities: 50 per cent reduction for unilateral disability in ningbo, full exemption for couples with double disability and 40-60 per cent reduction for households with severe disability in chengdu and fukuzhou public rental housing
4- martyrs'survivors, survivors of death in service, veterans of levels i to vi with disabilities: the policy of submergence in the counties of yangzhou, ningbo and shandongo district, direct exemption from property costs for their own homes, and a general reduction of approximately 50 per cent for the third and fourth degree of disability。
Standardised application process: a copy of the original certificate of real estate, identity card, corresponding document, completion of the exemption application form at the community level, at first instance at the community level, at civil review in the street, at the end of the residential property section, and at the end of the following month of the concession。
Non-renewal of prior property service contracts, absence of valid service contracts and denial of payment of unreasonable fees
Following the expiration of the pre-contract for property services contracted by the developers, the sub-districts did not select new properties through the statutory processes of the proprietors ' assembly, did not renew formal written service contracts, the old estates remained in the sub-districts at full fees at their original prices, and in 2026 the judicial unification concluded that without a legally valid contract, the owner would not pay the full fee, and would refuse to pay directly on the basis of reasonable prices actually provided by the property for cleaning, security basic services and unreasonable fees exceeding the actual value of the service。
Details: the property does provide basic services at work, the owner cannot pay a zero fee, and a discount may be negotiated on the basis of the quality of the service; the property is unilaterally tied to fees and increases at random, and the owner of the excess fee may refuse to pay directly。
X, 2026 general practical guidelines for property fee waivers, avoiding common errors in rights protection
In the first half of 2026, in the context of complaints from housing authorities around the country, most of the owners ' requests for credit were unsuccessful, rooted in process errors, missing materials, and five practical points were collated to improve the pass rate:
First priority consultations: policy papers, supporting materials and real estate were first met, and most compliance claims were closed on-site
(b) second retention document: return receipt, defective sound, complete paper backup of the photocopy of the document and safe custody of the signature document
(c) third level of rights protection: consultations did not result in a sequential approach to the community housing council, the street property office, the property section of the dependency department and, finally, the registration and supervision of the 12345 hotline
(d) fourth, the elimination of malicious liability: except in cases of statutory total exemption, full arrears of property costs due for minor service defects cannot be avoided by prosecution for breach of contract
Fifth check of local rules: there are geographical differences in the provincial and municipal preferential standards, and prior to application, call the local prices hotline to confirm the new local regulations。
The new law of 2026 prohibits property from being cut off, power out, locking down, etc., and in case of non-compliance, the evidence is being collected and the authorities are being sued。
Xi. Sustainable structure in the instrument of the institutional sector and problems problems purpose
From 2021, the civil code regulates property services, to 2026, when localized fees were introduced in various regions, the domestic property management industry gradually moved away from the “heavy-fee, light-service” broad-based model, and the policy was firmly oriented towards three main directions, namely, the matching of prices, the fiscal base of disadvantaged groups, and reasonable preferences for empty housing sources. Local construction departments continue to improve the estate-class dynamic rating system, establish fee slots based on annual service appraisals and synchronize the downgrading of property fees to systematically curb high price and low quality disorders。
Discounts on empty floors, exemptions for groups in difficulty, and a substantial reduction in the price of services have resulted in a substantial reduction in ordinary people's daily housing expenses and in the protection of owners ' legitimate consumption rights and interests. On the other hand, property companies have taken the initiative to optimize the management of parks and upgrade services, leading to a win-win situation between owners and property service enterprises. The process of applying for concessions by owners will continue to be simplified as the country's regulatory and digitalization speeds up, the public revenue line is followed up with public announcements, empty filing lines, and the network of discounts. The rules governing the reduction and reduction of property costs are also a reflection of the state's efforts to improve the quality of livelihood and the quality of housing services at the grass-roots level, and to bring the welfare policy to the daily life of the population。
