In recent days, mr. Lai of the city of deyushi, on the sichuan province's online mass work platform — questioning zichuan — stated that his house was vacant and only occasionally occupied, but was told that in september there were 1,855 tons of water to be used and that he was required to pay as much as 11,000. In response, the water company stated that the leak could have been caused by underground pipelines。
Mr. Lai questioned whether the user should bear the cost of the groundwater pipeline leak in the public area. Why did the water company not notify the user at the first time when the amount of water used was abnormal? What is the situation。
Residents question
Does the user bear the cost of leaking underground pipes
Mr. Lai told the journalist that his house in the old town was not usually occupied because of the move, mainly to facilitate the attendance of his daughter in remedial classes, and only occasionally on weekends. During the summer vacation from july to august, the house was vacant for two months and only for a few days in september. It was not expected that, in early october, he had suddenly received a call from the water company informing him that the pipe under his water table might be damaged, with up to 1,855 tons of water being used in september, generating more than 11,000 water charges。
Mr. Lai's neighbourhood was built in 1998 without property management and looks older. From the sixth floor of mr. Lai's home, journalists followed him through the dark-lighted building and eventually saw the concentrated water table in the depth of the alley at the corner of the first floor。
The alley where mr. Lai placed the water table downstairs。
“my house is on the sixth floor, buried in the corner of the alley outside the first floor of the unit, and i can't see the damage.” in mr. Lai's view, it was difficult for him to accept that the water company had failed to detect water anomalies in time and to warn on its own initiative, resulting in such a huge loss。
The same is true of mr. Lai's neighbour, mr. Zhang, who has the same unit. "received a text message that i used 2176 tons of water last month to pay $13,000!" mr. Zhang equally questioned “why can water companies not notify users in a timely manner when an anomaly occurs, as does electricity and broadband?”
Most of the centrally installed water tables are rusty。
Corporate response
The user is responsible for the maintenance of the piping behind the table, and the anomaly was detected and notified in a timely manner
In response to this incident, the journalist contacted Šeji yuen water limited。
According to the company's relevant officials, a monthly copying system was in place and mr. Lai's district was manually marked at the beginning of each month. In october, when staff members copied the forms, they discovered that the water consumption of the two families had reached thousands of tons in september, and then called the users at the first hour to help close the valves behind the meters and advised the users to check the post-watch pipes as soon as possible。
The officer-in-charge further explained that, following an on-site survey, both mr. Lai and mr. Zhang's damaged pipes were located at the end of the water table. According to article 33 of the sichuan water supply regulations, “the responsibility for maintenance of the water supply facilities in the city shall be based on the settlement of water meters. Before the water table is cleared, the maintenance is the responsibility of the water company; after the water end, the maintenance is the responsibility of the user or owner.” thus, the costs of the leaking pipe after the form are legally borne by the user or owner. “however, if the breakdown of the pipe was caused by other third-party construction agents, the user may seek compensation from the construction party concerned.” the official indicated。
Counsel
Responsibility for the actual users of the leak pipeline
From a legal point of view, who should bear the “day price of water”? The journalist interviewed the lawyers of sichuanfanza and guo gang and sichuan division. According to both counsel, liability should be based on a clear water table and the missing points were the key basis for the allocation of liability. According to the sichuan province municipal water supply ordinance, the responsibility for maintenance of water facilities is indeed based on the clearing of water meters。
However, counsel further states that even if it is the same “post-table pipeline”, the responsibility would have to be determined in subparagraphs: the ownership of the household portion is exclusive to the owner and the responsibility is clearly vested in the owner; in the case of the settlement of the water table to the intra-household section of the pipe, the liability falls to the property company if the property is located in the sub-district and the contract provides for its maintenance; in the old and old sub-districts without the property, the liability should fall to the actual users of the leaked pipe in the same section。
In the light of the factual circumstances of the incident, the two lawyers analysed that, since the point of leakage was located in the water table to the interior of the household and the district was not subject to property management, the responsibility should fall on the users of the pipe. At the same time, however, it was stressed that if a follow-up investigation established that the leakage was the result of torts such as the work of a third party, the liability should be borne by that third party。
A sweet hint
Pay attention to the abnormality of water use and avoid losses through timely reporting
The housing and urban and rural construction directorate of shiva city, together with the zhuji state water company, reminds a wide range of users: when day-to-day water use is detected, such as a sudden decrease in water volume and an abnormal shortage of water pressure, which is likely to be a signal of a leak in the pipeline, the telephone company's passenger service hotline should be called immediately in order to obtain timely access to specialized technical personnel to screen for hazards and avoid unnecessary economic loss。
