As a malaysian businessman with 37 years of professional experience in the after-car market, i was privileged to witness the volatility of post-car markets in several parts of asia. Over the past decade and a half of our entry into the chinese market, this has been a period of dramatic changes in the automobile market. On a larger scale, the problems encountered today in china’s post-car market are consistent with china’s social problems during its transition period: a general lack of trust, leading to an increase in invisible costs for the whole industry. However, we have always believed that this is only a phase in the transition process, and that crises and developments will lead to the gradual establishment of a regulatory and honest market order in the industry. Ten years ago, mr. Wenner, managing director of the ctp of germany, and mr. Zhou chi, the global technical director, expressed the hope that a standardized, honest and german-style car service would be creat...