After almost a decade of entrepreneurship and development, it has developed into a well-known pharmaceutical cosmetics company, which has been developing in pursuit of the customer's dream in the area of cosmetics and has been dedicated to promoting the development of beauty and serving the general consumer. During the last decade of development, companies have been oriented towards customer values, based on customer satisfaction standards, dedicated to providing quality products and good services to consumers and, to a large extent, guided and responsive to their needs. Companies analyse and understand the needs of modern consumers and, in order to better serve consumers, siddharth cosm has developed a well-developed market research system, conducting consumer tracking, return visits and building closer and sustained communication with consumers. The market department of schedar cosmetics has established a large database of consumer opinions, requests for timely analysis and feedba...