Net purchases have now become part of the daily way of shopping, but not every one of them is satisfactory to itself. Sometimes the quality of the goods and other problems arise, and the goods are exchanged for treasures. So, what's the deal? Who's the freight?
I. Processes for the purchase of treasures:
1. Communication with sellers, negotiation of specific postage, exchange of goods, etc. When the parties agree to exchange goods, the general exchange of goods requires small notes in the package sent back。
2. If a return security card is available, it is sufficient to follow the contents of the card, enter the goods to be received, find the baby that needs to be replaced and click on the return。
3. After clicking on the exchange of goods, choosing the reason for the exchange, then clicking on the submission of the application, pending the consent of the seller, or urging colleagues to pay close attention to logistics information。
Logistics shows that even if the merchant is urged to deliver the goods as soon as possible, the merchant will enter the backstage to fill in the logistics manifest, pending receipt of the return of the goods by the merchant, and the entire process is completed。
Ii. Questions on who caused the freight:
The purchase of treasures is for seven days without any reason, i. E. A special after-sale service provided by the seller to its buyer using the technical support and services provided by the purchaser, which allows the buyer to return the purchase of certain goods in accordance with the rules and other publicity rules of the network. In two cases:
If the quality and the seller's fault is the cause, the seller is responsible for the transportation。
If the buyer's own problems are caused by size, colour, etc., the buyer bears the freight。
In addition to the freight insurance of the store, the postage fee for the purchase of the goods was paid by the seller, in addition to what it considered to be the destruction of the goods. It is important to note here that some shops have freight insurance and others don't, so we also need to look closely at the shopping。
These are the specific procedures for the purchase of treasures and the problems with the freight. In order to avoid a series of contradictions, it would be preferable for buyers to communicate with sellers when changing goods。
