The economics watch reporter wang hae-sang, after a collision, ms. Lee, owner of the lexus car, felt that her "three view" had been subverted. Ms. Lee spent approximately $300,000 on the purchase of the new car, but at the time of the maintenance, 4s had incurred maintenance costs of up to $180,000. As a result, ms. Lee argued several times with the 4s store, and the other party eventually lowered the maintenance price to $150,000, because “the insurance company may be involved in treating the vehicle as completely damaged and unable to be repaired”。
Although the cost was ultimately borne by the insurance company, ms. Lee was surprised by the amount of $150,000 spent on maintenance. In her view, it was difficult to accept that a part of the damage would have to be replaced by the whole sum. However, in the view of 4s, such an offer might be a good opportunity to earn money. “(during the maintenance of 4s stores) it is possible to replace it with high spare parts prices and high maintenance hours. The factory's design fittings are inhuman or do not provide individual fittings, which gives the insurance company the opportunity to `deep holes'.” an insider from the chinese institute of automotive technology analysed it with journalists from the economic watch。
On 24 march, journalists visited a number of 4s shops in the beijing region. A salesman at a brand 4s store raised with journalists the issue of “deep pits” in vehicle maintenance: “like a single taillight, a cross-poster design because it cannot be replaced alone, increases the cost of repair after a collision”
Ms. Lee indicated to the press that although the cost of vehicle maintenance was paid for by the insurance company, she was puzzled by the fact that she had always believed that the cost of car maintenance was “low”, but now she has changed her view. She learned from a person working with an insurance company that the cost of maintenance of the car in the past year had actually continued to rise and that the cost of maintenance in lexus was more expensive than that of mercedes. Owing to the policy of free maintenance in rexas, however, the owner's awareness is low。
Indeed, there are not a few who share the same perception as ms. Lee, and the japanese car usually gives the impression that it is “economically appropriate”, while the higher price of the brand is the same as the japanese car. But what about the truth
Zero-to-zero
The journalists visited a number of 4s shops in toyota, japanese production, and the general public, and asked the sellers about the cost of repair and maintenance of the hot-sellered cars in a certain number of cities, such as toyota, east wind and sunshine. For example, in exchange for a headlight at your own expense, the quick offer is around $800, or $1,000, or more than $1,000 for carola. "the spare parts of a giant toyota are expensive." a salesman from east windsor 4s told journalists that “this may be related to different brand positions, and that if the japanese produce is primarily economic, maintenance, etc., would be cheaper”. However, there was no explanation as to why the prices for the fast-paced spare parts were lower, with no explanation given by the staff of toyota, east wind, and 4s。
The zero-sum data on cars published by the china insurance industry association can reflect on one side the maintenance costs of different brand models. The zeroness ratio is the sum of the cost of the vehicle spare parts as compared to the sales price of the vehicle as a whole, and the higher the total price of the vehicle, the higher the size of the vehicle, which means the higher the cost of maintenance。
In 2018, the zero-sum list showed the top ten models of mercedes, bmw, audi, lexus, volvo and infinidi. Of these, lexus is ranked fifth after mercedes glc, bmw x1, volvo s60l, infinidi q50l. The zero-sum coefficient of lexus is higher than mercedes e, mercedes s, which seems to confirm the claim that the lexus vehicle is more expensive than mercedes. In addition to these luxury brands, one of the ordinary japanese brand models is on the list, ranking ninth in terms of a zero-sum coefficient of 516 per cent for maada 6 in 2012, exceeding the luxury car type of mercedes s。
A dealer with multiple brands told reporters: “this one has to do with sales, for example, if some cars have larger holdings, its spare parts are relatively cheaper and less, his spare parts are relatively smaller and then more expensive.”
Journalists compared different levels of vehicles on the 2018 zero-sum roll. In the medium-sized sedan sub-market, several mainstream models are ranked from high to low, depending on their zero-sum coefficients: hiroshima toyota kamari, hiromoto yakoto, east winds and sunshine, first air - mass maarten, uppk and pansat. The rankings in the compact sedan subdivision market are: east wind, east wind, east wind honda, a toyota carola, upper steamers, first steam - popular speed, upper steam general bek long, beijing modern name map. As can be seen, the zero-sum coefficient for the daily car is generally higher than that for the german car and the car. Is this a coincidence
Of the zero-sum data published by the china insurance industry association in 2019, the top 10 is still in the top 10, with a zero-sum ratio of more than 500 per cent, with a zero-sum ratio of 835. 29 per cent at the benz level c, which is the first of the eight new vehicles to be bought at the price of all spare parts. The total number of joint-venture vehicles was 7 in total, while the total number of joint-venture vehicles was 503. 15 per cent in toyota and ranked first in the joint-venture model, and the number of motorized vehicles listed under toyota's brands, rav4 and camery, each of which was honda's and japanese's. In the joint venture brand of zero-to-one, the german car is only a popular polo。
In 2019, the average zero ratio index for german brands was the highest compared to 100 vehicles, followed by the sun, with other european and american systems relatively close. The south korean brand has a lower zero-sum index than an autonomous brand. It is worth noting, however, that the overall figure is higher for german cars because of the large number of german cars, while the common joint venture brand is lower than the japanese cars。
There's a high rate of vehicle maintenance
In addition to the higher cost of spare parts in whole, some day-time vehicles have underperformed the economic index of collision resistance and maintenance in their csp collisions. It is known that the economic index of collision resistance and maintenance is one of the four major indicators of the central insurance and automobile safety index system. The main significance of this index is to facilitate understanding of the maintenance costs of vehicles in the event of collisions or scratches at lower speeds, which relates to the combined cost of vehicle owners ' retention links。
Journalists took stock of the economic indicators of collision resistance and maintenance of honda, toyota, japanese and popular brands participating in the sino-presistance tests. The results showed that in the honda brand of 5 test vehicles, 3 had p for collision resistance and maintenance and 2 had no test results; 2 for toyota 6 had p, 2 for m, 1 for a and 1 for m; 2 for m; and 2 for volkswagen had no test results. The economic indicators of collision resistance and maintenance are known to be g (excellent), a (good), m (general), p (poor)。
It is worth noting that the economic index of crash resistance and maintenance is mainly related to the cost of maintenance in the event of a low-speed collision of vehicles, which is different from the safety of vehicles of greater concern. For example, in 2019, when pasat first took part in the collision test, positive 25 per cent bias collisions achieved “p” results, but the economic index of collision resistance and maintenance was a (good). This indicates that the maintenance economy index in pasat is good, but does not mean that it is safer。
While some german car parts have a certain advantage in terms of price and resilience, their maintenance costs are higher in terms of after-sale maintenance. According to the maintenance index ranking issued by the china insurance industry association in 2018, the maintenance index is higher in mid-sized vehicles than in japanese cars, ranging from high to low, in mayen, pasat, yakot, tianjin, kami ri, etc. In the compact cars, the ranking is lower than in japanese cars. As in the case of the zero-sum coefficient, the higher the maintenance factor represents higher maintenance costs。
“the former is a natural gas-inhaling engine, and the latter is a turbine-energizing engine, which is more troublesome in terms of oil replacement, carbon clean-up, etc., will increase costs.” the salesmen of the above-mentioned east wind 4s store indicated to journalists. “the price of spare parts that may be replaced for repair and maintenance (e. G., oil, etc.) will be higher, but in general it is not much worse.” the sellers of the first steam -- popular 4s -- also indicated that fast maintenance might be slightly higher。
To attract consumers as much as possible, brand 4s stores have introduced preferential policies for after-sales maintenance. Journalists visited and found that after-sale maintenance policies of four to five years of free maintenance had been introduced in sales outlets such as the general public and japanese. “in practice, the main cost of maintenance is for follow-up vehicles. The impact is not so great when it comes to the cost of spare parts such as headlights, after all, accident replacements are insured.” this is indicated by salesmen, but the cost of insurance for the owner is certainly increased if the cost of spare parts for a particular vehicle in the same grade is significantly higher。
