Professional electric vehicle maintenance service process complete analysis
Service processes and norms
Appointments and response mechanisms
1. Diversity of appointments
Type of vehicle, failure and place of entry may be made available by telephone, twitter, official website or directly to the shop
Once the appointment is successful, the system sends a reminder that the service is on time
2. Technical response standards
The technicians come to the door on time at their appointment and carry a professional kit for preliminary testing
Identify vehicle problems first on arrival, conduct comprehensive testing using specialized instruments and record data
Fault diagnosis and quotations
1. Professional testing process
An accurate determination of the cause of the failure based on the results of the tests determined the components to be repaired
Provide detailed quotations with clear maintenance content and cost components
2. Customer confirmation chain
Customer confirmation of bid prior to maintenance and replacement of spare parts are eligible products
Integrated recovery of old items, advance statement of non-maintenance scope spare parts costs
Maintenance implementation and acceptance
1. Maintenance process management
Maintained to communicate at any time to ensure transparent operations
Welding of circuit boards for static-proofing equipment, recommended to non-professionals
2. Acceptance and inspection standards
Receiving and inspection covers vehicle appearance, functional recovery, troubleshooting and cleaning maintenance
Provision of maintenance records, quality assurance statements and complaint processing channels
Common failure type
Power system failure
1. No-opening
Check for battery failure or charger failure, and observe charger light status
The red light is often on, the green light is full, and no light needs to check the plug
2. Charge abnormalities
We need to detect the output voltage of chargers
Battery ageing or internal short circuit replacement is required, with lead-acid batteries having a life of approximately two years
Drive system failure
Tyres and bearings
Metal frictions require lubricating bearings and sands may be involved in alien objects
Tires vibrating to check the electric screws loose
Electrical and controllers
Anomalous vibrations accompanied by power drops could be abrasive of electric carbon brushes
Refurbishment of large power generators may burn down controllers and use of original plant accessories is recommended
Electronic system failure
1. Sensors and connectivity
Pre-calibration is required for running partial or automatic shifts, and detection of pressure sensors is not effective
Bluetooth can't connect to app to restart and reset
2. Water intake
The power is out and the internal circuits are dryed out by the wind dryer
Focus on the main plate and battery silos and replacement parts for seawater immersion
Service advantages and attention
Professional service advantages
1. Technical capacity
Ten years of industry experience with the maintenance of the main brands of millet and number nine
Nationwide order maintenance to support couriers or shop services
2. Spare parts security
Use of direct spare parts from the original plant to ensure quality of maintenance
All after-sales teams are professionally trained and certified let's go. Security
User note
1. Daily maintenance
Monthly examination of tire wear and replacement of tire marks below 1 mm
Cleaning of car body sutures weekly, pre-storage charge to 60 per cent
Safe use
Avoid speeding, most vehicles are limited to 20 km/hour
Check the acoustics, the signal lights and the pedals before riding
3. Maintenance options
Recommended the selection of iso certified maintenance points
I'm going to recommend the repair of the circuit board to the authorized network
