Tanchai's water heater won not only in quality, but also in post-sales services. After-sale services are not only available for installation after the purchase of the product, but also for later maintenance。
The more repairs are made, the easier it is for consumers who have purchased the product. The range of after-sales service centres is wide nationwide, with a total of 125 centres throughout the country。
Of these, henan has the largest number of 10,000 and repair points, 15 in beijing, 9 in shandong, 8 in guangdong, 7 in chengdu, guangxi, jiangsu, zhejiang, 5 in urumqi, hubei, xi'an, 4 in yunnan, 3 in anhui, hunan, liaoning, inner mongolia, tianjin, 2 in hainan, north, xinjiang, shanghai, guangzhou, and 1 in fujian, gansu, jilin, jiangxi, shanxi, shuxi, sichuan, chongqing。
If there's a maintenance point in the consumer's place, you can make an appointment at the door. Consumers residing at the municipal level can make 24 hours ' advance appointments and are not charged for door service; consumers residing at the county level may make 48-hour appointments, and if more than 10 kilometres are to be charged a fee of $1. 5/km, but only a one-way fee, not a round trip fee; for consumers living in remote villages, 72 hours' advance appointment is desirable, as is the case for road fares, which exceed 20 kilometres and remain at $1. 5 per kilometre。
In the case of problems arising from the use of the product, in addition to after-sale service centres, telephone consultations are available. The call is national in character and only has to pay the city's telephone bill, without fear of long distance charges, roaming fees, etc. There is no limit to the call time for this call, which can be made 24 hours a day, anywhere。
After-sale services as a product are also a factor in determining consumer purchase, and after all, everything is bad and needs repair. The more product brands are covered by the maintenance points, the easier it is to maintain them and the more well-known the issues that arise. The mandarin and maintenance point staff are well-versed in the products of mandarin and have original matches for parts of the mandarin and other parts of the product, which are better matched at the time of maintenance, even though the product can be as useful as the original product after maintenance。
