Mr. Chen recalled that the merchant had delivered the goods on 10 january. On 13 january, as the goods had not yet been received, he looked at the order and found that the address of the receipt had turned into a head, and the addressee had become a stranger named gao, when the goods were “carried into unsigned”。
Mr. Chen contacted the merchant to see whether it had changed the addressee's information and denied it。
On 22 january, the client of the store told the press that the seller had not changed the information of the consignee of the order and had no means of changing it, and that mr. Chen would be assisted in contacting the courier company to re-ship the goods to him。
This case of red wine was signed on 11 january by ms. Gao, with his head. She told the news on 22 december that she had also felt inexplicable when signing the delivery and sent a circle of friends about the “show”。
Mr. Chen claims that after the delivery was signed, he contacted ms. Gao on the basis of receipt information. According to the other party, she would keep the case of wine and mail it to mr. Chen. Mr. Chen received this case of wine from ms. Gao to guangzhou from her hair. Although there was no loss, he was disturbed by the “changed address”。
Ms. Gao has the same problem: "why was my address accessed?"
TreasureThe official service advised mr. Chen to change the password
Mr. Chen has consulted with the official client of apple. His chat screenshot of the news shows that the official guest service advised him to “modify the password”。
On 19 january, he received a telephone call claiming to be a treasure hunter, stating that mr. Chen's receiving address, monitored from the back office, had been modified by a computer entry, if not his own, account number or security risk, and advised him to change the password as soon as possible。
Mr. Chen changed the account code, as suggested by the treasure platform, but he's still a little confused about the recipient's information. In a few days, he had not received a real-time authentication code, nor any other reminder, and how the account number had been entered and changed the consignee's information
In response to mr. Chen's doubts, the plaguing platform stated that it would further identify and call back. He had not received further responses as of the date of the submission。
As to mr. Chen's situation, on january 25, a staff member of the quake consumers service told zhuang in news, consumers can check the app account and the security portal for any recent irregular entries, and the platform will verify mr. Chen's problems and then provide feedback。
On the evening of 25 january, mr. Chen visited the apple account logbook and found that his account number was entered three times by computers at around 1 a. M. On 9 january. At 12 and 23 p. M. On the same day, it was also computerized twice. The following day, his account number was recorded three times by computer。
