In order to improve access to and quality of the services provided by city authorities to the people, the city administration's command and movement control centre (cmc) has been working online and offline to achieve “zero distance communication, zero distance interaction, zero distance service” through the establishment of a public platform called the ta'an qu'an que qu'an。
The walls on the road are broken, the fire bolt leaks, and someone runs the road... If a citizen wants to reflect on an urban management issue but does not know which unit to manage it, now there is no need to focus on finding departments, but to pick up a mobile phone, focus on the “tian quixon” twitter public sign, click on the “mixer” module, report the urban management problem on the mobile phone at any time or place, including by taking photographs, writing, map positioning, etc., and send it to the relevant responsible unit for disposal within a limited period of time after processing and on-site verification on the digital city platform。
In recent days, ms. Zhao, a passionate citizen, has reported the breakdown of the main traffic fence north of the great wall road through the public platform "tianwa park". Upon receipt of this information, the digital city management platform of the municipal administration will forward the information to the relevant responsible units. In less than two hours, the platform received a response from the responsible department, and as can be seen from the images uploaded, the fence has been disposed of. At the same time, ms. Zhao received a four-dollar bonus package from the ta'an qu'an. Censored citizens provide leads, responsible authorities deal with them in a timely manner, and the public platform "tian xiaocheng" is in good hands。
“the platform `tianwai management' is so convenient that simply taking a hand-to-hand look at the problem quickly solves the problem, both in the beauty of the environment and in the red purse。
In order to encourage more citizen participation and create a strong city-wide environment for mobilization, popular engagement and full participation, the city administration's command and control centre has set up various awards for urban management matters. Once they find out about public facilities, urban order, urban greening, and security hazards, they can report to the public platform “tianwai city management”, which will award a bonus of two to five dollars for those who first report the same problem. To date, the dmp has received a total of 9,269 “micro-cities” matters with an award of $188,000。
As a next step, the command and movement control centre of the municipal administration will continue to take advantage of the tean quixon platform to improve access to information, expand the coverage of urban management and make every citizen a “gridman” for urban management。
