In recent days, some users have reported to the golden whale backstage, and after the successful buy-back application in kyoto, the account balance cannot be cashed directly in kyoto, but will have to be downloaded from another app capital。
This move appears to be forcing users to download the kyoto finance app, despite the experience of users in the city。
The user indicated that a total of 135. 1 yuan had been consumed in the capital and several orders had been made, although one of the order products had been of high quality and after-sale services had been reimbursed. When the last text message was sent to the cashier, it was discovered that the amount that should have been returned to me had been automatically transferred to the small vault in kyoto and that an additional app was required to download the cashier。
In response, the kyoto visitor service stated that this was done for consumer account security and not to force users to download the app。
Indeed, it is not unreasonable for the kyoto side to deny compulsory downloading by users. In its refund of the goods sold at the help centre, kyingdong explained that if the client has not opened or is unable to open a small treasury in kyoto, he can contact the kyoto passenger service, which will verify the identity of the customer, and the customer will provide bank card information, which will be processed in kyoto。
According to online complaints, kyoto telephone refunds are cumbersome and generally take more than two working days。
It is worth mentioning that the above-mentioned material users used the method of payment of bank card cards paid by kyoto, which, according to the rules of the tokyo official network, should have been returned by the bank, but in practice the ap did not have the option of refunding the original card。
Kim xiao whale opened the app in kyoto, and the balance in kyoto has now been “upgraded” to a small treasury balance, and has gone back to the above-mentioned interface to induce the download of the kyoto finance app。
There are also websites, such as complaints, where the mandatory opening of small vaults by financial users in kyoto is not an isolated phenomenon and complaints have been filed。
The content of the complaint shows that, while the client was also carrying out a refunding procedure without knowing that his small treasury and kyoto wallet accounts had been opened, the client had requested that a copy of his identity card and identity card, both positive and negative, be uploaded and not in a good manner. Moreover, when kyoto finance opened a small treasury for the client, it did not require the uploading of identity photographs, but the cancellation of accounts required the uploading of identity photographs. The client claimed that he had never purchased excess funds, funds, white bars, etc. In kyoto finance, and that he did not write off the client's account with zero funds in the balance of kyoto accounts, simply to increase the volume of financial downloads from kyoto。
The client complained that the consumer had the right to receive and not accept a service, in accordance with chapter 2, article 9, of the dismissal act. The kyoto finance forced the opening of accounts for customers and also prevented them from writing off, suspected of violating the law。
There are also numerous explosions and complaints on the internet about the small treasury in kyoto, such as the failure to pay freight insurance claims because the small vault in kyoto was not open。
According to the kyoto network of financial officials, the kyoto small treasury is a value-added service for personal assets created by the kyoto financial group for individual users, and the transfer of funds to the kyoto small treasury is the purchase of property such as money funds from foundations。
Since its inception, the kyodong small treasury has always been marked by the balance of the capital under the banner of ali, where users can purchase imf products once they have transferred their funds to the small treasury, while the small treasury can buy money at any time in kyoto。
But in fact, four years after the establishment of the small treasury in kyoto, even with all kinds of coercion and initiation, it still lags far behind ali's legacy。
