On 16 march, southern + journalists were informed that, in response to the issue of dry double-disconnected speed transformers such as fox, wings, carnivals, etc., reported during the 315th evening, chang anfoft issued a further follow-up statement and again apologized to consumers。
Long arnford indicated that the following three specific measures would be implemented on the basis of a free maintenance problem transmission:
The warranty period for the import of aquatic rust in a dry double-fragmentation transformer is extended to “10 years or 240,000 kilometres” (from the date of purchase of the new vehicle, whichever is earlier)。
Consumers who previously authorized dealers to repair, at their own expense, the rust of dry two-way transformers will be reimbursed。
3. A 24-hour customer service line (400887766) is available to consumers who encounter the above-mentioned problems. Long-term anft authorized distributors have been able to open fast-track inspections and one-to-one services for consumers by professional service providers, which are free of charge。
In his statement, chang arnford stated that the model involved in the transmission was part of carnival, fox and wing beats produced before the end of august 2019. None of the long anfort-based products produced after september 2019 were equipped with the section's transmission。
On 15 march, the 315th night of the event exposed quality problems in vehicles such as longer anders wingbo and fox, where there was a gap between the speedbox and the engine, causing the gearbox to spill over into the water, while longer anders and dealers shifted responsibility to consumers, who had to repair it at their own expense, causing numerous complaints. Chang arnford apologized that night and made a solemn commitment to provide free maintenance to the speed transformer where the problem existed to ensure customer satisfaction。
[reporter] chishu
