Figure: source/interviewed source of skycat haier sea plum monument
Refrigerators were purchased at skycat hall's authorized store, but the merchants were late in delivering the goods as agreed and failed to do so three times. In recent days, mr. Yin has expressed his concern to the new people for “helping.”。
The merchants promised to deliver three "failures."
"it's too much for me to meet a three-time dealer who's out of control!" on 11 november this year, mr. Yin purchased a hale refrigerator, model 549 wdgx, at the skycat “haier sea penn monument”, at a cost of $5499。
"i just bought a new house. When the house is renovated, it must be equipped with electrical appliances at the same time, otherwise it is likely to affect the overall move schedule.” on 1 december, mr. Yin requested delivery by 5 december for the passenger service. “the customer's service replied that i had no problem with it and that someone would be in touch before delivery.” mr. Yin said that, as a result, he waited for the weekend, and nobody contacted him. “i waited at home for one day, and not only did no one deliver the goods, no one called me.” on the same day, mr. Yin contacted the seller. The other party replied that the people in the logistics network were sick, no deliveries and no logistics information. At night, it was said that no information on the shipment had been sought and that the warehouse had been asked about it。
On 6 december, mr. Yin provided the shop with the order number. At 10 a. M., the client's feedback was that he would “see for it”. As a result, mr. Yin waited another day without any response. On the evening of 6 december, mr. Yin contacted hale's official guest service. It has been confirmed that the shop is indeed an authorized skycat shop for haile. The client staff indicated that staff and consumers would be contacted by 1000 hours on 7 december. However, mr. Yin waited until noon on 7 december and no one called。
Mr. Yin called hal for the third time. The other party indicated that the consumer would be contacted by 3. 30 p. M., but has not yet been contacted。
Mr. Yin, who had failed on three occasions, was outraged by the fact that he had approached the owner of the shop, who had asked him about his telephone number, said that he had no telephone, no trust, and no contact with him. Mr. Yin stated that the matter had had a serious impact on the organization of his affairs。
Figure: mr. Yin's orders
Hal said he'd handle it, but nothing
After mr. Yin told the journalist about the incident, he had called hal's official customer hotline several times, but the results had left him in a chill. “the client staff member has repeatedly indicated that he or she will contact me, but not even his or her words.”
This afternoon, journalists called hale's official guest line. After recording the information, a guest duty manager indicated that it would be followed up by the staff concerned and that a response would be provided to consumers and journalists. However, as of the time of dispatch, no response had been received from the journalists. Mr. Yin also stated that there was still no response。
“what good is good faith when they drag and never perform?” mr. Yin expressed the hope that branders, whether online or underline, would respect and protect the legitimate rights and interests of consumers。
New people's night reporter, seo-chul, intern, shen jia wing
