The top newspaper, the great river, will launch the electrician watch series, which will provide an in-depth analysis of the changes in the electrician industry. From the rise of emerging patterns of electricians to explore how they can tap new consumption potentials; to the strategic configuration of giants to interpret the business wisdom behind them. Focus on innovation by small and medium-sized traders, and see how they can find a way out of intense competition. The focus is on new developments in the delivery of goods and on the opportunities and challenges。
We would like to open the mysterious veil of the electricity industry to you with a sharp perspective and depth of analysis so that, in this fast-changing wave of electricians, you can see that the vanguards, whether the practitioners seek breakthroughs or the consumers want to see new trends in shopping, are able to reap the full amount of money and witness the boom in the electricity industry。
A few bucks of freight insurance can be used to extract millions of wool。
Since the beginning of the year, many local public security officials have uncovered cases of fraud in the payment of “freight insurance”. According to information received, in one case discovered by the public security department of linhua county, pinggang city, jiangxi province, two persons involved in a large number of fictional transactions and the purchase of insurance products for “large cargo refunds”, over a period of eight months, over $1 million was fraudulently recovered。
Freight risk insurance, which is an additional safeguard service introduced to enhance the consumer's shopping experience, is generally purchased by businesses for consumers, who are provided with free refunds of freight charges in the event of quality problems or lack of expectations. Today, fraud is being committed by outlaws using their loopholes, which undoubtedly has had a huge impact on the electricity industry. In recent times, how can we balance the large-scale closure of shipping costs, the protection of consumers ' rights and interests, and the avoidance of the presence of outlaws at both ends of the scale
Purchase of freight insurance has become a mandatory option for the electrician industry
In fact, at the initial stage of internet shopping, many vendors need even to pay for their own postage and, in the event of a return exchange, transport costs will have to be borne by themselves. In july 2010, in an effort to address the concerns of consumers, web and china's insurance partners operated a “freight back” risk in the then-bore shop deal。
The first river has opened, and the next internet buying platforms have introduced different forms of freight guarantee. Now, the cost of returning packages has become a mandatory option for businesses operating on web platforms. In their investigation, da river blue video reporters found that some consumers were not even aware of the existence of freight insurance and that, in their concept, internet purchases were all for freight charges
Mr. Cao, who runs a small shop selling snacks from the city of zouyi, still buys freight insurance for the goods in the shop, despite the low rate of return. “some, such as instant noodles, would be broken when delivered, although already indicated on the detailed pages, but not acceptable to consumers”, mr. Cao said, “it would be too much to buy a freight risk if the price of a snack would not be high, and sometimes the cost of returning goods would be about half the cost of the unit, and the goods returned would be largely unsold again.”
In contrast, ms. Sun, who runs women's clothing, told journalists that clothing, especially women's clothing, is now virtually impossible to survive without freight insurance. There has been a return rate of up to 80 per cent for women electric operators, which has triggered a resonance。
When the goods were not properly boarded, consumed in an impulsive fashion, and not in a uniform, ms. Sun showed the reporters a comparison of the amount of the goods they had sold before and after they had been shipped. “we used to work as a real store, which could be replaced free of charge, but because the customers had all been bought after trial, the rate of refunds was very low.” but the rate of return of the goods, after moving to the line, leaves ms. Sun, who has been operating with the entity for many years, in a situation where the profits on the line would have increased the cost of purchasing freight. “but if not, the value of the intra-store transactions would not have gone up, and some customers would have asked if the customer's service had freight insurance
To encourage "sweety wool" and "law treasure" inside the express station
Journalists have learned that the use of freight to protect wool is not new。
It is understood that the amount paid for freight insurance is based on a combination of logistics costs, the value of the goods, weight, sales volume and the grade and risk of the seller, generally ranging between $8-12。
However, with the insides of the express delivery industry, there are a number of express delivery stations that, for the sake of the customers, would press down the price of the delivery and allow for a partial profit in exchange for more customers. Xiaohua, who runs a rookie station in a small district of zhengzhou, told journalists that they are now sending couriers of almost $6 in henan province and $8 outside the province, with only a few regions having a top 10。
As a result, there is a difference between the amount paid for freight insurance and the amount actually sent by the customer, which also leaves “space” for some consumers。
Xiaohua told the reporters that they were actually encouraging consumers to "sweety wool." while express delivery stations are used to help consumers access and send couriers as their main business, operators rely more on courier consumers for community operations. The ability to reach more people at express stations is key to the survival of a station。
“we already have two families in the neighborhood when we opened the station, and in order to be able to stand up quickly, we volunteered to inform our customers that when we return the goods, we can make a difference in freight costs”, xiao hua said, “although one or two dollars apiece, we have quickly secured a group of customers.”
When the journalist asked about the use of freight charges to cheat millions, xiao hua stated that he had not experienced a large-scale return of goods, that the normal consumer had a single or two “small price” and that she felt no harm, that “it would take more time for the customer to come to the delivery station to save the two dollars than to pick it up at the door, in exchange for time”
You turn insurance into a subsidy, the merchants seek to solve it
How did these outlaws do it, using freight risk to steal more than a million people over eight months
The public security authorities have disclosed that they have installed large items of goods, such as rubber mattresses and rubber mattresses, in internet stores through the registration of a large number of internet stores and the payment of treasure accounts, and are insured against freight charges for these goods, which usually range from $18 to $30, while the amount paid can be up to $250. When the order was successfully placed on the gift network, they generated the order number and entered the false order number on the refund page, thus completing the fraudulent refund, thereby easily deceiving 250 yuan in their own accounts。
For the vast majority of electricity vendors, the “abuse” of freight risk, while not “absorbing”, has significantly increased their marketing costs。
Businesses have begun to seek solutions。
Journalists found on the internet buying platform that many businesses had closed freight insurance and opted for a freight subsidy model. In the case of a return of goods after a consumer's order, the seller, after confirming that the returned goods received were not damaged, without prejudice to the second sale, will subsidize the consumer's actual freight, generally not exceeding $8。
And many shops will limit their subsidies to consumers whose first orders are made. Ms. Sun told journalists that she was planning to do the same and that, although the internet purchases could not be seen, only the next order had been made and there was a basic understanding of the quality of the products sold in their shops. “if the consumer accepts, the rate of return of subsequent purchases will be very low, and if the customer does not, that does not affect it, but only proves that the customer's needs and your shop are not matched.” ms. Sun said that it was actually helping them screen some of their customers, but it was better for our business。
As of 22 april 2024, poaching announced that 88 vip members would be allowed to return packages indefinitely. Industry sources have indicated that after the rise of live electric operators, such as shivering, fast-handers and video numbers, peddlers have been hit so hard that the platform has been able to “dive” for consumers in order to stabilize their position。
Thus, the cost of returning packages continues to be a key factor affecting consumer network purchases, and how to better set the rules for returning packages and build a healthier electrician ecology will require a concerted effort by all actors to balance consumer rights and business interests。
