On 22 april, the subject of “kyoto's sale collapsed” appeared on twitter。
Users indicated that the order at 11 p. M. Had not been distributed at 12 p. M. And asked the merchants and learned that it was the kyoto delivery system that had been blown up and did not show the order information。
In response to this, according to the phoenix weekly treasury, the system is now fully restored due to a brief breakdown due to the surge in single sales at the midday peak。
Kyodong stated that during the system collapse, all those who had not cancelled the order and had exceeded the 20-minute limit would be exempted from the order and three additional 25-20 vouchers would be given, while all cancelled orders would be given two 25-20 vouchers for consumption over the next three days。
This was not the first time that a kyodong delivery server collapsed, and on 16 april, the system collapsed because of excessive orders。
On that day, kyodong's microblogging account issued a letter stating that the flow of the kyoto export was four times as high as usual because of the proliferation of multi-billion subsidies, and that the system was experiencing short-term anomalies of less than 20 minutes, which affected the order. The problem has been urgently repaired and services fully restored. At the same time, an additional 100,000 “out of 15 minus 1 billion” subsidy coupons were issued in kyoto. Users can open the kyoto app to search for “out-of-sale” vouchers。
In fact, since february 11, 2025, the "kyoto outsale" has been officially online, giving rise to widespread concern. In order to take root quickly in the export industry, kyoto launched the recruitment of “quality hall catering providers” and committed to a year-round commission exemption for those businesses that had entered the country by 1 may 2025。
To date, the brands of mcdonald's, richmond's, cody's, buckett's, burger's, drunkface's, cloud seafood, etc. Have been posted。
On the issue of speed of delivery of consumer concerns, on 21 april, the kingdong blackboard newspaper published a " open letter to all riders ' brothers " , stating that, as of that date, all over 20 minutes of delivery orders had been waived. The kyoto group has set up an emergency response team, which will certainly address the issue of the speed of delivery this week。
On 15 april, kyoto also disclosed that it would have over 5 million orders for quality deliveries。
With regard to the treatment of riders, the kyoto side has committed itself to gradually pay five premiums for full-time riders in kyoto from 1 march 2025, providing accident and health care insurance for part-time riders. Following the payment of five insurances to the delivery boy, kyoto became the first platform to pay five insurances for the courier。
At the same time, in view of the rapid growth of the second delivery operations, kyoto plans to expand the intake of out-of-service vendors and will recruit no less than 50,000 full-time out-of-service vendors this quarter。
