The cumulative revenue from the original insurance premium of $137. 78 billion in july 2025, an increase of 23 per cent over the previous year, continues the steady growth that has taken place since this year。
The performance is a display windowQuality developmentThe core kinetic energy. As a state-owned financial risk, xinhua insurance has been actively integrated into the national development agenda, based on its primary responsibility, and has insisted that:Clients are centralSpecialization, marketing, systematizationReform• promote efficiency gains in business management, with a deep sense of quality development from three dimensions。
To maintain a people-centred value orientation
Quality development is the aspiration of people for a better life. The xinhua insurance is based on the concept of “customer-centred”, enriches the supply of products, implements the service content of “quick fix, good service” and effectively enhances client satisfaction。
(c) a rich supply of products. A full-life “excellent” product system is being built and more than 100 items are currently being sold. (c) take advantage of the second and third pillars of business opportunities, and participate in the development of the silver economy, expanding the supply of old-age products such as enterprise annuities and commercial insurance pensions。
To improve the settlement experience. The four dimensions of “commitment to robust, intellectually multi-dimensional, speed of service, protection of temperature rise” are designed to provide easy, professional, high-quality claims management services to clients. In the first half of 2025, the total number of claims paid was 2. 41 million, with a cumulative amount of $7. 3 billion, with a daily average of 134,000 and a daily average of $40. 65 million; the limitation period was only 0. 72 days between the application and the completion of the case。
Science and technology enabling services. Smart customer service, “new intelligence”, offers an easy experience to clients with an annual service of over 20 million。
Responsibility for implementing the national strategy for servicesService real economy
InsuranceQuality development needs to be resonated with national strategies, with the full use of economic shocks and social stabilizers. In keeping in mind the “big man” of the country, xinhua insurance has been active in advancing national strategic work in the service sector in order to effectively serve the real economy. By the first quarter of 2025, xinhua insurance had supported real economic investment of over trillion yuan。
Increased human security services. As of april 2025, a total of 20 projects had been covered; cumulatively, more than 30,000 corporate clients had been covered, providing approximately 1. 45 trillion risk insurance。
Increased investment in service country priority areas. Optimizing the flow of funds to support the real economy and increasing the amount of funds spent on key national strategies, focus areas and vulnerabilities such as sti, industrial upgrading and low-carbon development. By the end of the first quarter of 2025, the company's “five articles” investment balance had increased by nearly 60 per cent each year。
Actively nurturing patient capital. The hongzhou bank, shanghai medicines, the national drug stock and the beijing holdings, among other high-quality listed companies, have managed to secure three rounds of funding and have continued to promote access to the market; and the relevant agencies have jointly set up a think-tank fund to invest in the chinese science and technology fund to inject financial “live water” into science, technology and innovation。
Aim at the goal of "good product, good service, good life in xinhua" and move change forward
In terms of products, services, workforces and institution-building, xinhua insurance has been dedicated to professionalization, marketization and systemic reform, building multiple core corporate strengths。
To promote “good products in xinhua”. The main market-competitive product framework has been built to provide comprehensive insurance coverage for clients, and the banking system has become more intensive and has contributed to the transformation of risk-sharing, introducing high-value, special product packages to meet the value-added needs of clients。
"good service in xinhua." strengthen the integration of resources, upgrade the capacity of services, upgrade the sino-china insurance system of “honor, ann, shwe, joy” client interest, enrich the 10 major services such as “h & c” tax law and literature, build a “institution + hostel + care” triad and provide medical links covering high-quality medical resources both at sea and abroad body
"good life in xinhua." the xin generation plan and the whole-life planning teacher training system have built up the professional base of the sales team, and the “strong-based engineering” has been upgrading all four levels of institutional training, the workplace, the brand culture, and the competitiveness of grass-roots teams and institutions has continued to grow。
At present, the insurance industry is ushering in a golden opportunity period of high-quality development, with national policy support and the active guidance of regulatory authorities. The xinhua insurance will actively implement the requirements of article 10 of the new country, with the aim of “implementing a big insurance vision and building a strong new china,” and will focus on “bridging the big picture, providing big products, developing big markets, expanding big services, and investing big investments” and working to be “good agents” of reform development, “guardians” of customer services, and “bearers” of patient capital, effectively upgrading companies’ high-quality development capabilities. (new pledge)
