1. How does the buyer apply for compensation for the seller's purchase of cargo refunds for the business in kyoto
When you are shopping in kyodong, there will be a return of the goods if the pop merchants buy you a refund. The freight charge for the return of the goods will be paid to you in accordance with the limits of compensation upon completion by the insurance company of the subsequent claims processing process
First step: to initiate a return request for goods in order management, refurbishment/repatriation
The second step: once the seller has agreed to the refund of the refund agreement, the system automatically initiates an application for settlement, and the case is processed within 72 hours, confirming that the settlement of the claim will be paid directly to your personal account in kyoto. Where a logistics company has been designated by the insurance company to collect the goods, the compensation will be paid directly by the insurance company to the logistics company without the need for the customer to advance the refund of freight charges。
2. How to participate in freight-for-cargo insurance (seller)
Pops merchants can apply for the purchase of a seller's refund of freight cost insurance from kyeongdong maung city, with which they enter into a seller's insurance agreement and generate the number of the agreement, three of which are retained by the vendor, kyodong maung city and the insurer。
3. How can “refund freight cost insurance” be withdrawn
The pops merchant may at any time file with the insurer for the cancellation of the agreement or, during the period of the agreement, may apply for a new agreement only after 45 days from the date of the cancellation of the agreement, if the pop merchant unilaterally submits the order to the insurer。
Upon the withdrawal of the pop merchant from kyoto, the agreement will be automatically terminated after the pre-exit premium has been settled。
The insurer has the right to terminate this agreement unilaterally by written notification if it discovers that there has been a fraudulent act of insurance by the pop merchant or that the cumulative net loss of insurance by the pop merchant exceeds the limit. This agreement is automatically lifted by a written notification sent by e-mail reserved for the business of pops and the city of kyoto and at 00:00 on the third day of the e-mail。
Upon expiry of the validity and automatic renewal of this agreement, the insurer may terminate this agreement unilaterally by written notification. This agreement is automatically lifted by a written notification sent by e-mail reserved for the business of pops and the city of kyoto and at 00:00 on the third day of the e-mail。
It is the obligation of the pop business to ensure the validity of the e-mails that have been set aside, otherwise any resulting losses are borne by the pop business。
4. “how do you deduct the premium for refunds of freight charges (sellers)
Insured persons will receive insurance premiums from pop businesses and will be automatically transferred to the insurer's designated fee account from the parent of the income from contributions in kyoto。
5. How long will the freight forwarder pay back
Upon completion of the return process, kyeongdong maung city will transfer the refund and the freight payment together into the buyer's kyoto account, where the user can search. Where a logistics company has been designated by the insurance company to collect the goods, the compensation will be paid directly by the insurance company to the logistics company without the need for the customer to advance the refund of freight charges。
6. Refusal of freight costs (seller version)
If your return cost insurance is not able to initiate a settlement, it may result in:
1) late submission of return request:
The buyer did not submit a return request through the system in a timely manner during the refund operation
See the insurance agreement: during the insurance period, the buyer or its representative may return the goods for exchange within seven days of the date of receipt of the goods and within fifteen days of their replacement。
2. Duplicate claims:
Multiple freight insurance coverage and repeated requests for return of goods, but only one logistics trip, can only be paid in one lump sum. See the insurance agreement: the basic principle for the settlement of compensation for each insurance contract is to limit the amount of the insurance to actual losses and not to pay for losses not actually incurred。
That is, if the buyer purchases in the same business, two items are purchased on two orders and insurance is provided separately. When the goods are returned for return, if the buyer sends the two goods back in two separate packages, the insurance company will pay the two freight charges within the guarantee based on the actual loss of the freight refund; and if the buyer sends the two commodities back in the same package at one time, the insurance company will pay the cost of the insurance only on the basis of the actual loss of freight. The freight charge is payable on the first confirmed return request of two commodities, whichever occurs earlier
3) the seller's false delivery, which gives effect to the policy and the premium cannot be refunded:
(4) the policy is not in force:
There is no actual logistics for the seller's shipment: after the seller's shipment, insurance companies will grant insurance, and if logistics does not occur, the insurance will not be effective, and the seller's premium for the refund of freight will be refunded to the seller's accounts in time。
7. What is the risk rate
Incidence rate (t) = cumulative number of successful refunds (number of receipts by sellers) / cumulative number of orders sold and stored during the period during which sellers have entered into an irs。
Accumulated net loss on insurance in a single store = accumulated insurance policy during the period in which the seller has entered into an agreement to cover the return of the shipment, corresponding insurance compensation due at the statistical time point — accumulated insurance premium amount
8. Can we invoice for freight charges refunded at kyeongdong maung city
Only corporate customers who are the sellers of refunds may be invoiced if:
1. Invoice delivery costs are borne by clients themselves
2. Invoices are issued on a monthly basis and the customer is required to send the mail within 10 days of the beginning of the month to the insured's designated mailbox (beij-jdservice@beij. Picc. Com. Cn) to provide information on the total amount of the premiums, the time period, the name of the receipt, the mailing address of the invoice, the name of the addressee, the contact details, etc., of the previous month, which is inadmissible
When will sellers' premiums be withheld
As long as the order goods are shown in the system as out of stock, insurance premiums will be deducted from the pop account on behalf of the insurer。
10. How to contact insurance companies
For direct contact with the insurer, please send an e-mail to the insurer's kyoto service exclusive mailbox: beij-jdservice@beij. Picc. Com. Cn; also call the insurance company to call 95518 for consultations。
