Xinhua announced that its car clients were growing in demand for after-sales services and maintenance as their holdings increased, that the profitability of after-sales services became a major source of revenue for car dealers, and that various car express shops emerged as springs. However, a number of car owners have indicated that after-sales services are becoming more and more obscurantious, especially when unreasonable fees are almost a form of heart disease. What's wrong with after-sales services? Let's take a count。
Pussy 1: overworked
One of the owners of the vehicle, who had taken the vehicle to the car repair plant in the event that it was found to be in an abnormal condition, “checked” the workshop informed the vehicle that the axle was broken and that it had to replace a full set of 10,000 links, which would cost $3,000. In response, the owner of the vehicle was skeptical and later asked the professional teacher to turn over the pulse and learned that the problem could be solved with a new dust shield at a total cost of just over $100。
“my car occasionally shuts down when it presses the brakes. I went to the first maintenance plant, where the maintenance worker said i had an automatic speedbox failure and advised me to do a major repair; the second maintenance plant said it was a vacuum tube that broke down and cost me $200.” mr. Wang stated that when he went to the third maintenance plant, the worker said that it would have been possible to replace him with a relay and that it had cost him dozens of dollars。
Response: cars are always sick, and if they are to be treated, they can be killed. The owner may visit a number of additional auto workshops for testing, so that they may list the maintenance projects, but not first. A further test was carried out at another workshop, comparing the list of the two prior and subsequent projects. It would be better to be more careful to ask experts and not to listen to the diagnosis of the repair plant。
Pussy 2: change parts
One mr. Yang, who was driving a bekjunvie to work, accidentally broke the headlight, took the car to a regular garage to repair it and changed the light one day later. However, half a month later, there were frequent problems with the giant, first with engine failure, then with the speedbox, and then with the electronic fire system. They were sent to the special store for overhaul and many of the original critical parts were replaced。
Response: if the owner is patient enough, he can guard the car mechanics, register every spare parts taken, take photographs to take evidence, and avoid being stolen and replaced. When vehicles are required to stay overnight at a maintenance shop, the owner must choose a reputable repair plant。
Pussy 3: fill it up
An internet friend posted online that he purchased a car last year. Following a recent accident, he was able to keep himself in danger, so he was able to carry out repairs at an imported bmw special store near his unit (the door says bmw designated maintenance shop). In replacing the lights, the owner said that he had a large number of “industrial packagings”, which were cheap and absolutely original, and that if the “invoice” price was not available, he did not ask for an invoice, and the owner gave him a discount and finally bought this cheap “original” lamp。
A few months later, he drove back from nagakawa to the main city at night, and when the car was on the highway, the lights suddenly broke, and in the event of a traffic accident, he had to spend three hours at a very slow speed, on a highway that could have been completed in about 40 minutes。
Later, when he went to the shop, the store was no longer in existence, and the next-door merchant said that it had been seized once by the law enforcement authorities and had been transferred. And the so-called “original” lights are also “sheltered”。
Response: the impersonation of the original plant with sub-plant components, the impersonation of new parts with used goods, etc., has long been an open secret in some small informal car repair plants. When repairing the vehicle, the owner should follow the vehicle to check whether the packaging of the replacement parts is complete, whether there is a security code or not. It is known that the difference between the retail price of spare parts and real goods at the secondary plant is even 10 times higher。
Caticidal 4: minimal work
One mr. Hu stated that his buick gl8 firemouth was somewhat problematic, and that mr. Hu had asked the shop to replace it as a whole, according to the staff of a maintenance shop. After some time, mr. Hu discovered that the car was in trouble again and then went to the specialized maintenance shop in bek to check it out. The technical tests revealed that three of the beaks needed replacement. Since the gl8 engine is specially structured, three of which are outside, and the other three are more hidden and difficult to replace, mr. Hu speculates that the last maintenance shop had replaced only three outside and collected six。
Response: the owner has to confirm before the repairs are performed, do not do what is not necessary, and in the course of the repairs, people have to be present. In addition, it is essential to obtain the vehicle maintenance worksheets and to check carefully the various maintenance items and prices, to learn to look at the maintenance statements and finally to remember to claim the invoices。
Cat v: a malfunction
According to one practitioner, some “black-minded” repair shops deliberately resorted to “black tricks” in order to obtain more “returners”, and many customers were deceived. Mr. Tang's jedda car, when the engine was replaced with oil, was deliberately filled with white sugar by the outside repairer, causing the engine to heat quickly and in a few days there was a “cray” failure。
Response: it is important to choose a good-faith workshop and not trust a roadside shop. The maintenance staff of these “blackshops” tend to alert their customers in advance to problems with motors or parts of cars. When, after some time, the problems described by the maintenance staff actually occurred, the owner thought they were well equipped to look for these “theological” repairs。
It's not a professional
Most of the maintenance staff in a shop with a high brand of “vehicular profession” have not been trained in maintenance and have begun to dismantle cars with a little learning experience, with technical and specialized problems covered, resulting in minor problems. For example, there was an accident in the car, the cover was broken, the card was not found, the small repair plant was slow, it was unsettled, it was hit with a hand drill, and a screw was found。
Response: the choice of a specialized and technically hard workshop for repair. There should be more communication with the mechanics in order to find the best solutions, while also increasing their knowledge of car mechanics. (officer chang xu)
