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  • The minimum consumption in multi-dimension catering still exists

       2014-11-03 4420
    Key Point:On 1 november, the catering business management scheme (pilot) issued jointly by the ministry of commerce and the national commission for development and development began to operate。The scheme provides for a ban on minimum consumption by catering operators. The promotion activities carried out by the catering operators should be explicit, including the reasons for the promotion, the mode of promotion, the promotion rules, the duration of

    On 1 november, the catering business management scheme (pilot) issued jointly by the ministry of commerce and the national commission for development and development began to operate。

    The scheme provides for a ban on minimum consumption by catering operators. The promotion activities carried out by the catering operators should be explicit, including the reasons for the promotion, the mode of promotion, the promotion rules, the duration of the promotion, the scope of the promotion, and the related restrictive conditions. During promotional activities, the catering operator shall not deliberately delay the provision of the goods or services concerned and shall not in any way reduce the quality of the goods or the level of services。

    Violations of the scheme by catering operators are punishable by a fine of up to $30,000。

    How was the first day of elimination of the “minimum consumption” achieved? On 1 november, journalists conducted a visit to shenyang and chongqing。

    Minimum consumption still exists

    “there is no minimum consumption in the general house, but the minimum consumption in the vip room for 20 people is $10,000”, the journalist received this answer at the mangang hotel in shenyang. Asked if it was possible to bring alcohol, the hotel manager indicated that only one wine or wine could be brought, and if both were, the fee would be $300 per event。

    At the shenyang jingya hotel, a manager stated: “as long as the guests order a little drink or a few beers in our hotel room, their own wine will not be charged for the opening of the bottle, but 10 per cent will be charged for services in each room.”

    In addition to a bottle opener fee, discount promotions have also changed。

    In a large shopping mall in chongqing, journalists saw a number of merchants and banks collaborating to launch preferential days, some of the dishes received a discount of 50 per cent, and journalists interviewed several consumers at random. Most of them said that the offerings would still vary in size and quality, but that it was difficult to quantify them as consumers。

    Shenyang's large hotel, which is known for operating northeast vegetables, has introduced a midday and half-priced preferential policy and also has free access to hotel fitness and recreation equipment. In an interview with ms. Lee, the consumer said that, although it was half-priced, the hotel had strict limits on the type of dish, “limited to some regular foods and reduced in some cases, for example, before the large plate was replaced with a medium or even small plate”

    I'll pay for the soup

    The journalist, in his capacity as a orderer, called the catering department of shenyang's five-star hotel, where the client manager stated that he could not bring his own drink if he booked less than five tables; he could bring his own drink at least five tables, but a service fee of $200 per bottle was added. When the journalist asked if it was the previous bottle opening fee, the manager refused: “it was a service fee, not the previous bottle opening fee”

    Zhang's manager at shen yangsita's high-end restaurant told the truth: “there are so many high-end hotels in shenyang, so competitive that many hotels, with reduced prices or group purchases to attract customers, can only make a profit from alcohol, and we usually charge a small service fee to our guests.”

    In chongqing, various firepot shops have posted “no drinking water” signs, and when journalists asked whether they would pay for their own drinks, they said that if they brought alcohol, they would not invoice or charge $30-50 per bottle。

    “we also know that there are now rules that allow consumers to bring their own wine, but the profits of the hot pot are getting lower and the profits of the wine are relatively higher, so the merchants will have to see whether the customers consume alcohol in the store. The firepot owner said。

    Consumer rights need to be safeguarded

    In the view of ms. Le, who works in a shenyang state enterprise, the setting of interlocking fees and service fees is, in effect, a disguised minimum consumption standard, a hotel hegemony clause designed to maximize profits, which runs counter to the right of consumers to choose goods or services of their own free will and contributes to luxury waste。

    U li, who lives in chongqing, spends more on hotels in general because of his work. He said that the minimum consumption was now eliminated in many places, but there was also a disguised increase, such as inter-breeding and service charges. As a consumer, it is dissatisfied with the behaviour of merchants, but there is no way to find a consumer association, which is too much trouble to go on.” in the news, it was said that the minimum consumption had been eliminated today, and it was hoped that the authorities would regulate bottle-opening fees, rooming fees, service charges, etc., in order to safeguard the interests of consumers.”

    Beijing citizen miss li said what was the concept of minimum consumption? What kind of improper service is it covering? Is bottle-opening, inter-breeding, service, etc. The lowest consumption? These issues are not regulated by the scheme and require further elaboration by the authorities in practice。

    Responsible editor: zhang dei

     
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