In response to the "new people help noon" tweets, she had a happy dream of living in peace, which turned out to be an anxious struggle for her rights。
Five hundred and sixty thousand dollars for the purchase of a ready-to-assembly house, intended to fit in, save the elderly, check out 64 quality problems after the house was closed, the accompanying gold central air conditioner had no heat, spent more than 60 degrees a day on electricity, and repeatedly reported to the developer, brand and third-party installor “playing ball”。
Following the intervention of nueva nueva nueva, developers have now committed to overhauling。
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In may 2025, auntie ni purchased a set of ready-made houses in nanshang town, carting district, with an area of approximately 106 square metres at a total cost of $5. 46 million. Aunt ni has stated that she chose the current room because she was over 60 years old and wanted to save the complexity of the renovation and hope to be able to stay in the house at an early date. On 18 june, on the day of delivery, aunt ni hired a specialized inspection unit to conduct a home examination, which surprised her — a report from the examiner showed that 64 problems had been identified in 10 functional units of the house, of which 9 were serious, 22 were general and 33 were minor。
Checksum of the report
Large and small problems spread across all corners of the house, and the security risks of entering the house made aunt ni “crazy”. The entrance door was marked with scratches, threshold cracks, the interior door frame was loosed without a wall, three about five inches of swelling nails were not knocked directly out of the wall, the door was not closed and there was a serious risk of falling down. It is puzzling that this entry, which has a clear security risk, has been marked as eligible on the receipt and inspection form. In addition, there are cracks in the toilet wash-room surface, two doors to the room are broken, the facade of the exterior of the balcony is causing water to see in the rain, and the cracks on the porch are three times unsolved. Even the kitchen refrigerator slots are missing, and many details are so crude that they are being constructed。
Wall crack
A crack on the ceiling
After repeated negotiations, the developers agreed to repair it. However, the process is equally disastrous: the open doors are demolished and replaced from houses that have not yet been sold in the sub-district, which is typical of the “dismantling of the east wall to the west wall”; the cracks on the surface of the bathroom are being dealt with for many days, and the safety risks of entering the house, although simply repaired, have not yet been fully addressed, and the problem of water infiltration on the balcony has been simply repaired to cure the symptoms。
Auntie n stated that she had to endure some minor defects, but that she was unable to accept the delay in addressing the core safety and functioning issues。
Air conditioning doesn't make heat
Power consumption is amazing
If the problem of the basic quality of the house is so depressing that the central air conditioner in the house, which is valued at 60,000 large, becomes her biggest “heart disease”. The gold central air-conditioning system in the sector is a “one to two” system with both air-conditioning and geothermal functions, which, when available, becomes expensive “set-up”, with extremely poor heat production and alarming power consumption。
Aunt n stated that, when heating is used after winter, even if the temperature of water is moved to 50 degrees celsius as required by the maintenance staff, the home remains unheated。
The three rooms of the neighbour's house were completely warm, with much less electricity than the one in my house。
Aunt ni said that her house was hot enough to consume more than 60 degrees a day. Turning to air-conditioning for heating, the temperature is moved to a maximum of 32°c, but until the morning of the following day the thermometer shows an indoor temperature of only 19°c, far from the standard of ±2°c error indicated by the gfa。
Aunt n reported four times, but it was a one-time break. After the first check-out, third-party maintenance staff of the gaac came to the door and said that they had been inappropriately set to raise the temperature, but the problem had not been resolved; subsequent check-ups had led the maintenance staff to identify the root causes, which had previously been caused by the fragmentation of the conservatory layer of the external air conditioner and the failure of the freon interface to tighten, which had been the main reason for the heat failure of the air conditioner and the sharp increase in electricity consumption. The maintenance staff on-site added freon to the air conditioner, but insisted that “the equipment was free of problems and did not require replacement parts”。
Aunt n suggested that air conditioners were refused to rotate for long periods of time in the state of freon, as if the pot were burning over the gas, which would inevitably damage the equipment, shorten the useful life and require brands to replace the new air conditioner. In defending her rights, aunt ni learned that the central air-conditioning installation in the district was outsourced by the developers to third-party companies, and that after-sales maintenance was left to third-party owners, while the developers and the property were one. In the face of the claims of the owners, the parties cited “not their own responsibility”. Aunt ni's words are full of tears:
The developers claim that the issue of air conditioning is inappropriately installed by branders, who shift responsibility to a third-party installation company, and third-party installers who say that they can only repair and not replace ... One circle at a time and another at a time。
After the press intervened
Promised to repair
According to aunt ni, a number of owners in the sub-region have experienced similar problems with the quality of their houses and have repeatedly complained to developers about their property, but they have repeatedly come across them and, even more chillingly, have been pushed。
Moreover, the regulatory gaps in the consolidation of the receiving and inspection chain make it difficult for owners to defend their rights. Aunt n stated that when the house was delivered, the acceptance focused only on surface works, hidden works such as the central air conditioner, which were installed in a quality and systematic manner that had not been professionally and effectively tested, resulting in the problem being exposed only after occupancy, while at the same time pursuing liability was difficult to advance due to the blurring of the liability boundary. The long and costly way to defend rights is for owners to have a lack of professional means of testing, but also to interact with developers, properties, brands and third-party installers。
Aunt ni told him that her claim was simple, namely, that the developers and the gold air conditioners should face up to the problem, completely repair the security risks of entering the house, and replace the malfunctioning central air conditioners so that they could be comfortable。
The “soft house” that was bought at over $5 million is now a “sweet house”, and it is the responsibility of all concerned to address the real problems of allah。
During the interviews, the industry reminded that it was important to specify in the contract the brand, model, installation and post-sale liability terms of the equipment to be purchased, to hire specialized agencies to conduct focused testing of hidden works and to maintain evidence such as inspection reports, maintenance records, etc. For use in defence of rights。
Helping to connect with developers and community property. Subsequently, the staff members replied that they had communicated with aunt ni and that they would be replaced with air conditioners in the near future, and that follow-up work on the house would be completed as soon as possible. Helping king will continue to focus on this。
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Text | lu changqing
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