The journalists learned from the 20th press conference on progress of the joint anti-pneumonia epidemic of the new coronary virus infection in heilongjiang province, organized by the provincial press office, that the provincial construction department would promote the province-wide moratorium on water collection and the suspension of office fee service in harbin, requiring water providers that had not yet done so to introduce online fees, provided that the payments were considered regular within one month of the announcement of the outbreak by the provincial outbreak command, and that default payments were not collected。
Since the closure of the city's small settlements, the provincial housing offices have been actively responding to the special needs of the population with regard to water and gas contributions during the extraordinary period, as described by members and deputy heads of provincial housing offices, who have issued successive circulars requiring the water and gas authorities and enterprises throughout the province to optimize the “no-see” service process, so that the population can “no-go” and never lose the supply due to non-payment。
It was explained that during the epidemic, the provincial housing office will organize a “unseen” approach to the organization of water gas contribution services for the main users, which will be directed to users through online functions such as payment of treasures, micro-credits, bank clients and enterprise websites. Currently, more than 70 per cent of water users and more than 30 per cent of gas users have online contributions。
In addition, the housing authority will promote the province-wide moratorium on the collection of water bills and the suspension of the services of the operating halls, requiring water providers that have not yet done so to introduce a moratorium on fees, provided that they are considered normal contributions within one month of the announcement of the outbreak by the provincial epidemic command and that they are not charged default or late payment. Currently, the proportion of windows that are suspended or time-limited is over 80 per cent。
In response to the large proportion of ic card storage paid for gas, the department of provincial construction requested the local gas companies to create additional ic card storage machines in their offices and to make public the location of all ic card storage machines in the region. Users could buy gas “without meeting” using mobile phone-line fees and whenever they were able to use the machine to clean their gas. In harbin, zizihar and jubilee, communities and property companies have been involved in storage operations, and only chongqing gas companies have purchased 17 new mobile storage devices to effectively relieve user-paying pressures。
The housing sector has also set up a network of water, gas and property companies, community associations and “point-to-point” and co-location services for small residential areas that have not yet opened online, closed and isolated residents, which collect ic cards from the property sector, the community and the enterprises receive them centrally. At present, gas companies such as harbin, zizihar, dynamite and jamus operate home-based contributory services. In harbin city, 3,849 payments were made on 15 and 18 days by the gas company of harbin and 962 daily. In addition, the two companies have established 908 community service points in the community and in the property industry, and citizens have near access to gas supply facilities。
In the light of the public's current concern about the use of long-distance gas meters, the provincial building office will urge local and city-fired enterprises to vigorously implement the old-style gas-table replacement scheme, to network all new sub-districts with long-range gas meters; and to replace all existing ic cards that have reached their useful life (8-10 years) with long-distance gas meters that are accessible to urban residents。
