The eight-year-olds have been begging for tea and a water-hot pole。
He then tested his own purchase for 81 days of a water-storage water heater product, cewh-60kd6c (hereinafter referred to as “smith heater”), confirming that two of the stated functions of the product could not be fulfilled; also asked eiosmith's inspectors to determine that their operation and purchase of smith's water heater were no problem; and called eiosmith several times to the business department in nanjing, where the company was registered, to answer and to seek certification from a third-party testing agency for smith's water heater。
Since 26 december 2018, the journalist for the news (www. Thepaper. Cn) has made several calls to the manager of peng's service after the sale of iosmith (china) water heater ltd. In shanghai, who has stated that he has “reconciliated with mr. Xu.” however, with regard to whether the product is suspected of data forgery and false propaganda, he claims that this is the responsibility of the iosmith market department, “they know, they will contact you”. As of 4 january 2019, the company has not responded。
The eosmith water heater, cewh-60kd6c, which was promised in june 2017, has been dismantled. Interviewee for map
Old man: "no less than not known."
At the age of 81, he had several patents, and in 2015 he had invented an electric water heater to supply his kitchen and toilet。
“we were old houses, water pressure was not enough, hot water was always inconvenient to bathe, and i wanted to build my own electric water heater.” he said that he had spent eight years studying the water heater technologies, performances and national standards to invent the electro-heater and had successfully patented the invention in 2015。
A patent for a congenial energy heater. Photo by lee jiawei
He said that he did not know how his invention was compared to other products and that it might be possible to perfect the technology by comparing it with thermal products on the market, “if i did it better than on the market, there might be commercial cooperation”。
In june 2017, he purchased the smith water heater cewh-60kd6c at the united states of america penpoo shop in shanghai. The reason for buying this is to explain that, according to his study, the technological function of the water heater is more advanced in the market than in the best。
Iosmith water heater product cewh-60kd6c. Red line text is for two functions that are not authorized by the request. Interviewees
The product description provided by xu xuan indicates that the smith water heater has two main functional bright spots。
First, it claims that heat can be increased to five times. In other words, when the water heater is activated, the power source is kept open at a temperature of 23°c and 40°c, and 300 litres of hot water can be released from a water heater with a capacity of 60 litres。
Second, it claims that at 28°c, it was able to discharge 38°c of hot water for two minutes at a temperature of 28°c。
This was tested on the condo. “no less than knowing that its data were false than it was discovered by a comparison,” squire said that he tried to do it during the summer when the temperature of the inbound and outbound water was so high that when the temperature was not high, he warmed the water up to the condition temperature and imported it into the smith water heater. From june 2017 to date, he has been tested for 81 days。
The so-called five-fold increase cannot be achieved, according to xu, with a maximum of three-fold increase under product description conditions. Another claim that the “2 minute heating of water at 28°c” is sustainable 24 hour water supply cannot be realized. As per the 5-litre/minute water output test of the national marker, he maintained the power source open, the water temperature was 37°c, and he used up to 22 minutes without enough hot water。
Tester: "hush, can you believe in advertising?"
“when i found out about this, i thought about two other possibilities. Is there only a problem with the water heater i bought? Is my testing not consistent with its requirements?" he said that after his complaint in june 2017, the eosmiths had visited his house and found that his operation and smith's water heater were not in question。
He said, "do you believe in advertising?" he states that he has since called iosmith several times, and that he has not responded. During the period of “3/15” in 2018, he again called the complaint number and the shanghai jian an market regulatory authority transferred the complaint information to the business sector in nanjing, where iosmith was registered。
The response from the nanjing business administration indicated that it had received and received the report on 26 april 2018. On 3 may, the agency replied to xu zheng, stating that “the report was verified by our bureau and confirmed by a third-party inspection report and did not constitute a false advertisement and that we would not open a case”
However, he said he felt that the answer was not clear enough. Who are the third-party testing agencies and which projects were tested, and none of the responses were made public. Accordingly, he went to the economic technology development division of the nanjing city chamber of commerce and industry, where he again complained about the above。
Test reports received from zhu xuan on the additional cma measurement certification mark. It is claimed that the test type was not the product to which he referred. Photo by lee jiawei
"when i got back, i got a test report from smith." in this report, it is stated that the three products of the smith water heater were tested by wakay testing technology ltd. (hereinafter “weike”)。
However, the test report was found to be problematic, “i found them in zhang li tai, who might not have noticed, but i found that the product tested in the report was not the one i complained about, and they used other models to trick me”. He then went to nanjing again to report the situation。
He states that in june 2018 he received another test report from iosmith, also issued by wickham. He notes that the test was issued on 21 may 2018 and that the test product type was “cewh-60kd6c”, which he purchased. The conclusions showed that, under the conditions set out in the above-mentioned statement, it would be possible to achieve a 5. 22-fold increase in the number of multipliers and 24. 6 hours of continuous water discharge。
Test reports received from zhuan without a cma measurement authentication mark. Photo by lee jiawei
Once again, however, the doubt was discovered, and he said: “this report does not include cma measurement certification, unlike the previous one, which means that it has no legal effect”
The regulations of the people's republic of china on the implementation of the measurement law stipulate that laboratories engaged in the production of certified data and results to society in china must be certified by the executive branch of the people's government at or above the provincial level. Similarly, in china, testing agencies are engaged in producing evidence-based data and results to society, which must be certified through measurement (cma), which is mandatory for the state。
Why don't you put on a cma scale? He went to guangzhou, where the company is located. He states that the company's business operations centre responded to him with the latter report, which was an internal test for smith's water heater and was not external and therefore did not include a certification mark。
"it's settled with mr. Hsu."
Does smith's water heater have the right quality without a cma measurement sign
On 29 december 2018, a staff member of the economic technology development division of the nanjing city chamber of commerce and industry stated to journalists that the bureau had received numerous complaints about the permit to ask for help, and that, after verification by them, the smith water heater had a test report issued by weikai, which proved to be a qualified product, “there was a certificate without a cma stamp, but weikai had made a special statement that he was legally liable and that i was less aware of”
On 4 january 2019, another zhu working member of the bureau stated that the nanjing city chamber of commerce and industry had examined the above-mentioned smith water heater within nanjing and that no violations had been detected. In addition, whether or not the cma measurement certification mark is not under the authority of the bureau of commerce and industry, and the guangzhou market regulatory authority has previously determined that waikai's test report is not。
In a reply to the press stamped by the market supervision authority of the huangzhou city district of guangzhou, huehue stated that “the inspection report, no. Wts2018-9119, was not marked with the cma and did not prove to society, but could not be considered a false detection report because it was not marked with the cma”。
In response to a press call to waikai, a wen staff member stated that “the matter has already been investigated by the market regulator and the details cannot be disclosed”. She claims that the test reports made by huike were based on cma printing standards and that she was unable to respond to the difference between having a cma stamp and not having a stamp。
As a consumer, he did not see the proper test certification for the commodity, “the product is not only falsely publicized, it is not even clear whether it has a qualification, but it is sold on the market”. Article 8 of the consumer protection act provides that consumers have the right to require the operator to provide certification of the conformity of the goods, depending on the circumstances of the goods or services。
“if the smith water heater doesn't write those two performance data highlights, i may not buy them, nor will i have any current complaints.” he said that for more than a year he had travelled many times from shanghai to nanjing and guangzhou, and had spent a great deal of effort and financial resources, but his doubts had not been clearly answered。
The complaint against the manufacturer was never effective, and the request for compensation and apology was made against the operator of the shanghai-based comptoir, mepenpur, but the parties were unable to agree. On 26 november 2018, the mediation record of the united states of america electrical seal in shanghai showed that it had been possible to claim compensation and reimbursement for all its expenses totalling $105,000, while the operator had only agreed to grant humanitarian assistance for reasonable travel expenses incurred during the defence period and to apologize in his personal capacity. The parties eventually terminated the mediation。
On 10 december 2018, the shanghai jian an zone market regulatory authority issued a circular stating that the conciliation of consumer rights disputes between shun xuan and the united states of america was terminated。
On 26 december 2018, the manager of the services after the sale of iosmith (china) water heaters ltd. In shanghai stated that “mr. Hsu and mr. Hsu settled”, but that he had not responded on whether the product was suspected of data forgery and false propaganda, stating that it was the responsibility of the corporate market department and that they would inform journalists。
On 4 january 2019, the journalist made a further call, stating that he would again provide feedback to the company's marketing department。
