In recent days, there have been frequent web-based cases of damage to consumers following the sale of fake apples and the repair of mobile phones. According to consumers, some of the shops where apples are indicated as authorized vendors do not actually have apples. The quality of the personnel at the after-selling of fake apples is poor, and users are frequently confronted by maintenance masters who lie about failures and the skills of service providers。
It's hard to fix a fake apple shop. Topic
Take the example of miss wang of shenzhen. She had repaired her mobile phone at a maintenance shop on bo annan road in lok district, where staff members not only had a bad attitude but also “repaired” ms. Bad wang's mobile camera. The store staff also identified themselves as an official apple seller, but later verified that the store had not been officially authorized。
Source: the real case of a twitter user
Miss jung from fukuo has had the same experience. Ms. Chung's cell phone was suddenly black-screened and taken to a local underline maintenance shop for repairs. The staff responded to ms. Zheng's question about the chip, dismantling the cell phone without her consent and reporting the high maintenance cost of $1230. According to ms. Chung, her mobile phone was not damaged and did not require such high maintenance costs。
Source: the real case of a twitter user
The traditional under-line maintenance stores often suffer from confusing prices, minor repairs of major illnesses and poor quality of spare parts, and the traditional mobile phone maintenance industry is unable to meet the ever-increasing demands of users in terms of timeliness, transparency, prices and professionalism. With the spread of o2o services, the maintenance industry has upgraded the internet, which has become a new pet of modern consumers. Of these, carving as a representative platform for internet maintenance has become the best service provider for users。
3. 5 million users in alternative maintenance centres covering the entire country
Founded in 2015, after three years of development, it has reached more than 3. 5 million users, providing maintenance services to over 150 national and international users of mainstream mobile phone brands, including 11 others. At the same time, more than 80 maintenance centres have been set up in more than 70 cities throughout the country, including beijing, shanghai, guangzhou, shenzhen, chongqing and chengdu, and nearly 1,000 teams of professional maintenance engineers have been set up to provide easy mobile phone service to users。
There are strict requirements for the service, with the user rating reaching an average of 4. 95 (out of a total of 5 points) and the electrician platform user rating of 99. 9 per cent. As the leading brand of the maintenance industry, the mission of the vips is to address four main issues, namely, the inefficient, non-transparent price of traditional mobile phone maintenance, the uncertain quality of maintenance and the uneven level of maintenance personnel, and to try to reshape the standards of the mobile phone maintenance industry。
In the age of internet maintenance, we've come to visit a billion-scale market
Traditional mobile phone maintenance has been transferred from line to line. The market for mobile phone maintenance is estimated to be 50 billion people, while individual maintenance shop owners ' orders are squeezed by internet maintenance companies to join the repair platform。
Internet maintenance, as a new age maintenance modality, has multiple advantages, such as efficient service delivery, transparent platform pricing and brand security. From a convenient point of view, the user simply had to file the order online, and the engineer was able to access the door quickly and maintain it. From the operational point of view of the platform, efficient and wide-ranging service flows can be achieved through the deployment of engineers throughout the country and the maintenance problems of most users can be addressed. In terms of service security, internet maintenance platform offers are transparent, maintenance is transparent and services are transparent and can effectively safeguard consumer interests. At present, the internet maintenance platform, which is represented by binoculars, is developing rapidly. In the twin 11 events that have just ended, the value of the purchase orders has exceeded 350 w on the same day alone, and in the face of a market of hundreds of billions of dollars, the expansion of predators has accelerated, aiming to become the first brand of internet maintenance。
