Red net news news, april 26th, "we've been scheduled today to replace a new machine, thanks to red net." mr. Lee, a friend of shenyang's, had previously purchased an x-view lactation tv, and had been using a six-month-old television screen that had been broken and the factory had refused to maintain it. Following the intervention of the red net “consumer rights” channel, mr. Lee was promised a new machine after the sale of xongwei television。
According to mr. Lee, in october 2015 he purchased a creative lcd television. After spring, mr. Lee turned on the tv and discovered that there was a big black spot on the screen, and then mr. Lee called after the tv sale. “i was working outside, very rarely watching tv at home. I came home this spring to open the screen and saw the black spot, and then the black spot grew, so i wrote to the master of the shop, and the next day came to the shop and said it was artificial.” mr. Lee said to the press: “the maintenance master also has no identification, and he has a direct eye to determine that he has been damaged, stating that if he wanted to change the screen, i would buy a whole view of $5,000.” mr. Lee then sent a complaint to the red network's “consumer rights” channel。
On 16 april, after receiving a complaint from mr. Lee's address, the red net journalist communicated with mr. Sengwei's television sales, and the guest served “to refer mr. Lee's complaint to the relevant authorities for resolution”
On 26 april, mr. Lee sent a message to the red network's “consumer rights” channel, stating: “we have been arranged to replace a new machine after the sale of the original television, and we are satisfied with this.”
According to pan ye, a full-time lawyer at hunan's law firm: in accordance with the provisions of our regulation on liability for the refund of partial commodity repairs, the television screen is the main part of the television set up for a period of three years, from the date of invoice。
In the case of three packages of products that have been repaired twice during their validity and are still not properly used, the consumer may require, on the basis of the repair records and certificates provided by the repairer, that the seller replaces the product of the same model with the same specifications free of charge; if there are products of the same type, the consumer does not want to transfer the goods, the seller should return the goods and charge the corresponding depreciation; and if the consumer does not want to transfer the goods of the same type, the seller should return the goods。
