The water leaked into the house, which destroyed mr. Li, who called the city's 12,345-person hotline. How can the municipal hotline make this a matter of urgency, and the community is on the spot without contacting the problem-related upstairs residents
"a wave of trifles, a twist of process, and a warm ending." on 19 august, the head of the southern rim road office in the chai river district, liu sicing, referred to a human life claim that had occurred prior to that date。
On 6 august, mr. Li, who lived in the southern roundabout of the chai district, located in the west side of the 18th floor of the courtyard, located on the southern roundabout road, discovered that the water was leaking in his home and called the city's 12,345-person hotline, hoping that it would be coordinated as soon as possible。
The municipal hotline promptly sent the petition to the chai region. On 7 august, immediately after receiving the claim, zhang hongxiang, the secretary of the community branch of the southern roundabout road in chai district, went to the residents ' home to check on the situation and found that the water pipe, which had been in the 6th floor, had broken down on the 5th floor, resulting in water infiltration on the 4th floor。
Upon enquiry, on 8 august, the community-coordinated repairer came to the house for maintenance, but, as users on the fifth floor had been unable to reach them, the community, with the witnesses of neighbours and communities, found a lock-opener, entered the home of the user on the fifth floor and replaced, repaired and repaired the part of the pipes that broke. When the problem was resolved, a new lock was changed to the fifth floor to ensure the security of the property of the inhabitants。
On 14 august, after continuous community contact, the community contacted the families on the 5th floor, who, after learning that the household had paid for the maintenance, apologized for the damage caused to the house on the 4th floor as a result of the breakdown of the pipe in their home, and transferred the money for the repairs to the 4th floor, where they spoke in harmony and the problem of water infiltration was successfully resolved。
“there has also been water infiltration, for which no reason can be found. This time, through the 12345 people's hotline, the community helped not only to find out why, but also to solve the problem, and the upstairs household was friendly and paid for the expenses. From `crazy' to `hot', thanks to the city's 12345 people's hotline, to the streets and communities.” on 16 august, during a street visit to the petition, mr. Lee said。
