A model letter of agreement for the maintenance and repair of office equipment 1. The total amount of the service charge under this agreement shall be: rmb in capital and rmb in lowercase. 1. The type of office equipment to service the subject. 2. Party b shall perform a comprehensive monitoring of the progress of the office equipment included in the present agreement, confirm the operation of the equipment and provide a detailed test report prior to the conclusion of the contract between party a and party b. By signature, the parties confirmed that, assuming that failure would require replacement of the component, the cost of the component would be borne by party a, and that party b would be responsible for providing the quotation for reference to party a, provided that the price of the component in the quotation was not higher than the cost of the component of the maintenance (service) centre authorized by the consumer of the equipment in the city. Ii. Regular maintenance of office equipment 1. Location: party b performs door-to-door maintenance as the place of use of the agreement, including office equipment. 2. Period: monthly maintenance of aircraft, photocopier products and quarterly maintenance of printers, scanner products. Maintenance report: each time a party b provides maintenance services to party a, a “repair call report” must be completed on-site, reflecting the operation of the office equipment as such and confirmed by the signature of both parties. 4. Impairment hazard: if b discovers a failure in providing maintenance of office equipment for a, which requires repair or replacement of components, b shall consult with a to determine whether to proceed with repair or replacement of components. Temporary emergency maintenance of office equipment 1. Location: party b undertakes door-to-door maintenance as the place of use of the agreement, including office equipment. Time: (1) from monday to friday, 9 - 17:30 (excluding festivals and holidays) is the standard time for the implementation of this agreement by party b, which, within four working hours of receiving a request for maintenance by party a, sends technicians to the door to maintain the progress of the annual guaranteed machinery signed under this agreement (other than the cost of the spare parts, if any). (2) if a party requires progressive maintenance work by a party other than the standard working hours, that party must give early notice to the party between monday and friday. 3. B shall be notified in a timely manner of the breakdown of the office equipment covered by this agreement and shall be so informed as to assist the maintenance staff of b in making the correct determination. 4. After notification of the failure of a, b shall come to the door at the standard time to provide maintenance and, in exceptional circumstances, b shall notify a in a timely manner. 5. If the a-office equipment is seriously malfunctioning and b is unable to be repaired within two days, b is required to be a backup a during maintenance. 6. A party shall not repair the maintenance itself without the consent of b or by a third party (equipment supplier or direct agent) without the written consent of b. 7. Replacement of components: (1) the replacement of components may affect the functionality and performance of the office equipment, and b shall proceed after consultation with a. (2) the replacement parts provided by b for a shall be guaranteed to be identical to the original branded components of the equipment and, in exceptional circumstances, shall be subject to replacement by b, in consultation with a, of components that are comparable to the functional and technical indicators of the application of the original components. (3) the cost of replacing the parts shall be borne by party a, which shall be obliged to provide a quotation for the parts for confirmation by reference that the price of the parts in the quotation shall not exceed the price of the parts provided by the consumer of the equipment at the authorized maintenance (service) centre in the city. A party may acquire components in a third party (the equipment supplier or direct agent) confirmed in writing by b. (4) a party shall not replace or employ third parties to replace or dismantle parts without the consent of b or b in writing. The components replaced by b for a were not artificially damaged during the warranty period and b was required to replace and maintain for a. In the case of improper use or man-made damage by a, the cost of the component is borne by a. (parts have a warranty period of two months from the date of replacement of the component. Note: depletion materials such as needles, wires, cartridges, nozzles, iron powder, carbon powder, exposure lamps, selenium drums, ribbons, computer software are not covered by this warranty. 9. Written reporting: upon completion of the repair (replacement of components) work, the maintenance staff on party b shall provide a written report to party a and the parties sign to confirm that the malfunction has been repaired. 10. The third party's employment requires that each party, with the written approval of the other party, use a third party authorized to employ (product supply or direct agent) to enforce the relevant obligations of the other party in this agreement. 11. No coverage shall be granted (1) damage caused by force majeure factors such as natural or human disasters. (2) damage caused by the repair of a third party without the consent of b. This agreement does not cover the work of software or network support. 13. In the case of parts repaired by party b that have suffered the same failure and are not artificially damaged during the required warranty period, that failure shall be repaired by party b and, in the case of improper use or human damage by party a, the cost of repair shall be borne by party a. 1. The parties agree that the contents and data or information they understand in the course of the performance of this contract shall be recognized as confidential. 2. The parties are responsible for ensuring that their employees and employed third parties comply strictly with their duty of confidentiality. 3. A party shall be responsible for its own confidential information. 5. The agreement enters into force and the duration of the agreement shall enter into force upon its signature by both parties, and shall run from year to year. 1. A party shall pay the whole amount of the agreement within ten days of the date of signature of this agreement. 2. The cost of routine maintenance equipment shall be paid to b within 10 days of completion of maintenance. 1. Assuming that the parties have the right to terminate this agreement unilaterally and immediately, (1) in the absence of special reasons, either party has failed to perform its obligations under this contract. (2) replacement of office equipment parts without the consent of a. (3) when the parts are replaced, the parts that are not originally branded/or counterfeited are replaced without the consent of the party a, the party b refunds the cost of the parts paid by the party a, and replaces the parts of the original brand, assuming damage to the equipment results, and the party b progresses at market prices. (4) if the office equipment is resold or transferred for a reasons, the services continue to be required to remove the office equipment from the building without the consent of b. (5) the payment of the goods is owed to b without its consent. 2. The breach of contract by one party and the termination of the money-making agreement by the other party shall not result in a refund of the balance of the agreement. 8. This agreement shall be in two copies, one by one and the other, and shall be settled in detail by mutual agreement。a (cap): b (cap): representative (signature): representative (signature): address: address: *: contact: date and day of the year
