The purchase said it was good to load the memory, the hard drive would not affect the entire machine's “three packages”, but it was sold without a “quality assurance”; the old machine that had been cut off turned into a new one, and the consumer taped it and robbed the mobile phone。
Today, laptops are almost the norm for the university population. Because of the richness of the product, the speed of renewal, and the variety of models and configurations, some of the computer sellers maximize the benefits on a case-by-case basis, sell the tricks, and those who do not know how to do so are vulnerable to neglect, while at the same time facing rights-based challenges due to problems such as insufficient evidence. Zhong ping, secretary-general of zhangchun, advised consumers to do as much as they can before buying, to check and compare their work, to sell their content, and to be safe from deception。
Three packages rejected after loading memory and hard drive
In october of this year, ms. Wang's sister, who was attending university, went to a technology town near the changchun train station to purchase computers, which had already been modeled, while the technology city's network of brand-name computer distributors made an effort to recommend another one to her for use. After the girls were marketed, they got commercials to "run faster, without affecting the whole machine." three packs are recommended for memory and hard drives. There was a blue screen phenomenon on the computer during the loading process, and the young girls were afraid of influencing the use and did not want to continue with the loading, but the merchant explained that it was okay to debug。
The next day, when the young girl returned to shenyang for school, there was a blue screen problem and finally she could not turn on. When she contacted the local association for sale, she received only a reply from the “computer fittings that were not secured”. The young girl then quickly asked ms. Wang, the sister of changchun, to find a return for her business。
When the request for a refund was rejected, ms. Wang went to the changchun city bar association for a complaint. Faced with a coordinated check, the distributor insisted that “three packages” of services could be performed. The performance failure of this non-product per se affects the “three packages” if the disk is broken or if it is installed with a computer failure. However, if the hard drive is properly used and the computer host is configured, resulting in performance failure in the "three packs" does not affect the "three packages" meaning that it can be "quality assured" if it is not installed to affect the computer。
“does it affect the return of the goods?” in response to zhong-ping's further inquiries, the sale did not return. Subsequently, the seller made a call on his own initiative, stating that the loading software could be removed and inspected after the sale of the changchun brand and zhong ping was asked to contact the complainant. Two days later, the seller called again, stating that the federation had not allowed the distributor to alter the configuration of the product without permission, and that “three packages” should be provided by the distributor for installed hard drives and for problems caused by hard drives, as was made clear by the assumed warranty commitment。
Following repeated investigations and verifications, and as a result of the efforts of its staff, the distributor finally agreed to replace a laptop as required by the consumer。
There's been a series of "shows" to buy computers
Compared to this young girl, the experience of zhang student at jilin university, who also buys laptops, is more dramatic。
On 9 november, while travelling to a computer city on red flag street in changchun city to buy laptops, zhang was persuaded by dale's authorized store salesman to go to dale's authorized store when he wanted to buy the u. S. S. A. 14. When zhang saw the price of the little new air 14 internet flag shop, the salesman falsely claimed that the online product was different, that the network was extended later, and then another notebook was recommended。
“at that time, the salesman said that the new product that was recommended to me was on 2 november and that it could not be found on the internet, guaranteed a positive value, and gave me $6,271. At the time of filing, another salesman at the store recommended me dellatitude 3,500 at a price of $6371 and stated that it could not be found on the same new web, with the advantage that late software would be free.” zhang said that after the comparison, he paid an extra $100 and chose this “potential savings”。
On the same night, zhang went online and found that the computer he had bought was offered only $3,000 at the flag shop. It was also informed that the shop price of $360 a year and a commitment of three years of sexual intercourse for a lifetime micro-ticide software was only $90 a year and that there was no such claim。
On the morning of 10 november, zhang returned to the door shop to consult with the manager, who was very tough, and the students repeatedly gave in. After a morning of discussions, the merchant agreed to refund the software fee of $300 and to replace the computer with the first-recommended series of 5,000,585 sharp dragon processors, but he was asked to sign the sales agreement。
“it's a shame that i went back to school and looked on the internet and found that the price on the electrician platform was only $3999, and the salesman gave the official the internet only $4999. And the product was actually on the market last year, closed down, and it wasn't even the new money the salesman said。
After further discussions with the merchants, the salesman claimed that the game prototype could be replaced by the inteli7 series, but when the actual switch was made, the salesman broke his promise to take out the 6-second notebooki5 processor of the mystical ark, which he pretended to be the best, at a price of 5199. At the strong request of zhang, the salesman agreed to take him to other types of aircraft, but asked him to pay $1,000 or $2,000 in exchange. When the salesman discovered that he was recording, he seized his mobile phone and forcibly deleted the recording and looked at the album。
Several times before and after the sale, forced the conclusion of a sales agreement with a “hegemonic clause” and forced the use of a mobile phone to violate privacy ... Unresistible zhang students have complained about the conduct of the dell authorized shop to the changchun city association. As a result of the intervention and efforts of the staff, the vendor has now replaced zhang's new model at the request of zhang and has made up the difference。
Don't be a fool
“as can be seen in two cases, the means and paths that merchants have developed in sales are a myriad of things, a lie that consumers want to buy computers that are poorly configured and then recommend so-called better-priced or better equipped computers, which are more common.” zhong ping said that when consumers purchase laptops, they must shine their eyes and be vigilant so as not to cause unnecessary losses。
Zhong ping suggested that consumers buy laptops in order to learn their homework in advance and not to trust their salesmen. Many consumers are often puzzled by the constant appearance of new and varied notebook models when purchasing computers, which are associated with a lack of knowledge of their own and with a wide variety of marketing channels and a lack of understanding of which products are more suitable for their own use and are easy to listen to “frustration” by bad traders。
She suggested that buyers could obtain detailed information about the configuration, pricing, etc. Of computers that they wished to purchase, including through web-based queries or consulting with professionals, not to be greedy and not to be afraid of information fraud. It can be done by high-reputable businesses online, and then by going to an underground physical store. The purchase may be accompanied by a friend with the relevant expertise, and the shipment will be decided after three。
