Ms. Chen buys an open-air cable
On october 28th, the mass net qingdao news (intermediate journalist chiang yuen) "can you use this after the quality of television maintenance is not guaranteed?" on 28 february, zhejiang qianan called a reporter to report that the haishin television, purchased for the elderly, had failed as soon as the warranty period had passed, that maintenance costs had to be paid for by the user, but that hundreds of dollars of maintenance costs could not be avoided, and that ms. Chen was afraid to use it。
"television has been on the ground for six months, and this quality is so disappointing!" ms. Chen, a zhejiang qianang cityman, told the mass media that in january 2012 she had purchased a sea letter tlm 46-inch television for a total of $3,800 for trust in the qingdao sea brand. According to ms. Chen, older people rarely watch television at home and turn it on until they come home. Since december 2012, black screen failures have occurred on television, as it has returned to normal in a few minutes, and the elderly have not been concerned。
Ms. Chen recalled that, in may of this year, she had discovered the increasing frequency of black screens in older people's homes, the light on the lower left corner, and the automatic black screen, which had to wait hours to re-open again, and, worse still, to wait until the next day to turn them on, as reflected by ms. Chen's sale to haising. “the payment of maintenance does not guarantee that there will be no further problems.” turning to the quality of hizb telecommunication, ms. Chen was incontrovertible, and she told journalists that the sale explained that the screen would be blacked if there were problems with the circuit boards, and that the cost of repairing the building would be 300 dollars from now on, after testing for specific television failures。
"if there's another problem, it's going to cost you to fix it." ms. Chen cannot accept a situation in which there is a problem of paying for three months after the sale, “if there is no bottom hole, then a new one can be bought several times”. Journalists'surveys have learned that, compared to the past crt television maintenance costs of up to a hundred dollars, flat-screen television maintenance costs are now hundreds and thousands more, especially if the flat-screen panels are damaged, tend to account for 80 per cent of the cost of television itself, and repairing is a sign that most people do not pay。
Journalists look at the consumer protection act and the three packages of the state, and in response to problems with the frequency of tablets, the standards of after-sales service are not regulated. The domestic brands of tcl, conja, hae-shin, long-shin and chon-wi have jointly agreed on the regulations for post-sales service implementation of tablet tv, which are set up for one year, and the quality of key components such as display screens has been extended to three years. Among them, the main components of witv lcd are display screens, backlight components, logical components, and high frequency (hf) tuners. Journalists have called the line 400, and their client has indicated that ms. Chen's case will contact the local maintenance point, that “the circuit board is not part of the main television component and therefore maintenance costs are borne by the consumer”, and that, with regard to the cost of repairing the circuit board, the client has indicated that the maintenance master will communicate with the user。
After that, the journalist again addressed ms. Chen, who stated that the maintenance staff were still working at the original price and were unable to determine whether to claim maintenance costs due to the failure of the circuit board, and that she was looking for other maintenance companies for validation。
