According to the southern labour report, within the financial centre of zhou dafu, the first high building of guangzhou city, 530 metres high, ma zhongping, with 12 years of experience, is in the process of being protected, and it took more than six hours to break up a group of gates. It is understood that it takes approximately twice as much time to maintain each component of a super-high elevator as a normal elevator, that three shifts in the morning and three nights are set up for 24-hour patrols, and that lift patrols are twice as intense when there is a high flow of holiday workers. This is a microcosm of the work of elevator protection personnel, who are always on “5+2” “white plus black” for 24 hours, regardless of holiday, whether it is hot or cold or rain。
According to statistics, elevators, annual production and annual growth are among the highest in the world. In 2021 alone, there were 8. 7998 million national elevators, with the highest share of all special equipment (48. 45 per cent). However, the technical staff involved in elevator installation and maintenance in the country are clearly ill-equipped and have a huge gap, which, according to relevant data, amounts to 600,000 national elevators. On the one hand, there is a constant increase in elevator retention, on the other hand, there is a huge gap in elevator protection personnel, and there is an anxiety: who will protect the elevator in the future
Industry difficulties
High work stress, “failure” young people
On 1 november, the ministry of human resources and social security issued a list of 100 occupational rows in the third quarter of 2022 for the country's “worst job” and was named on the list of occupations such as “mechanical equipment installor”, “engineering machinery mechanics”, “engineering mechanics and engineering technicians”, related to elevator protection。
With the rapid expansion of construction in recent years, such as rail traffic, construction of public facilities and retrofitting of old and old neighbourhoods, the elevator industry has grown rapidly, reaching not only 8. 7998 million elevators in 2021, but also 900 million passengers. According to the 2022 elevator maintenance industry analysis report, the market size of the elevator maintenance industry is approximately $13. 6 billion. However, industry has revealed that behind the 600,000 elevators to protect the talent gap is the current situation in industries with high workforce stress, mobility and ageing。
The elevator was described as a high-knowledge-density facility with an average of 20,000 parts per elevator. However, the vast majority of elevator protection staff who operate the elevators are frequent young people, on average for less than three years. The scarcity of “teachers”, the frequent flow of young people, the faults inherited from knowledge and experience pose a challenge to elevator enterprises。
The guangzhou zhou dafu financial centre is a super-high-speed elevator with the world's fastest high-speed elevator, and ma zhongping is the team leader of the super-high-rise building service centre, responsible for the day-to-day maintenance of this super-high-rise elevator and the operational security of the on-site elevator equipment. He described the structure as 150 elevators and escalators. Elevators in super-high buildings, as compared to normal elevators, will increase their time and inspection as a result of the increased speed, load and height of the elevators, the greater pull of the elevators and the increase in the number of wire lines, among other things, to increase the safety factor。
“we need a 24-hour round-the-clock presence at the site to secure operations and to detect the health of elevators on a 24-hour basis through the cloud service centre, to ensure that they operate in a transparent manner, and to ensure the safety of the movement of the buildings in which they are located.” ma zhongping indicates that elevator patrols are twice as intense as usual in the event of heavy traffic from people on the previous holiday。
In terms of treatment, ho kuo ning, deputy director of the department of building smartness and environmental engineering of the city construction vocational school of guangzhou, told journalists that in recent years there had been fewer people willing to engage in elevator protection. “at its peak, the elevator installation and maintenance specialisations established by the school began at its peak with 12 classes, 50 per class, and today there are only 6 classes, with only 300 students enrolled per year.” he said that he was working hard, given the low pay in the industry. In the eyes of parents, the industry is dirty and tired, and it is not decent. With the spread of elevators, the demand for elevator protection is far from saturated。
“most elevator protection apprentices receive more than 2,000 salaries, and 90 per cent of elevator companies are free of charge.” chiang, who shares her own protection status on the berry video site, says that the viper elevator is a dryer job, that young people will feel bored if they fail to do so, and that the 24-hour waiting period for work is too long to last。
“elevator protection can be broken down into routine maintenance and emergency repairs, which are maintained every 15 days, and emergency repairs in case of elevator failure.” lin kuo-sung told journalists that there was a clear division of labour between daily maintenance and emergency duty in relatively well-staffed cities, with no one intervening. In cities with a severe shortage of personnel, the elevators were maintained and repaired by two persons on a daily basis, working long and difficult hours。
During routine maintenance of the elevator on the first line, lin guange was most afraid to hear the residents say “the elevator is broken again”. He told journalists that elevator protection was faced with a lack of understanding among the population, but that when the elevator stopped for longer periods of time, which affected the travel of the population, some of the more frustrated would also call the “12345” public hotline and the police officers who had received the complaint would look into the situation and bring the property together, time would be wasted here。
In the course of its work, lin guangdong's most frequent encounter was with “questions”. At that point, he will always be sincere in explaining, analysing, for example, weather reasons or the ageing of accessories, and his patience and sincerity have earned the confidence of the inhabitants. He also shared his experience with his colleagues, “in doing so, he can withstand criticism and cannot bring negative feelings to work and family”
Technological empowerment of countermeasures
"digitalization" gives protection workers a thousand miles of eyes
"elevator is made in three parts and protection is installed in seven parts." at present, however, the high intensity of elevator protection has been plaguing the entire industry。
It is understood that each elevator requires daily maintenance, but because of the shortage of personnel, it is often only one person who is in charge of multiple elevators, which not only poses a huge risk but also overloads the protection workers for a long time. For example, two workers can secure two elevators a day, while an average of 30 elevators per worker per month. The reality, however, is that many protection workers have up to 60, 70 or even 90 monthly protection elevators。
The uneven quality of elevator protection teams, coupled with the fact that elevator design and installation vary greatly depending on the individualized needs of the owners, can easily lead elevator protection personnel to face tens of thousands of spare parts because of inexperience and inappropriate operation, which makes it difficult to safeguard the quality of the protection。
In recent years, many elevator protection enterprises have also been exploring the use of a “technology revolution” to increase the efficiency of elevator protection。
In response to the shortage of protection staff, the japanese elevators are improving the quality and efficiency of protection services through digital applications such as cloud services, big data, and networking, with greater scientific flexibility in determining maintenance projects, content and cycles。
The company analyses data on the operation of over 300 elevators through 24-hour uninterrupted monitoring of elevator health at the cloud service centre. When the elevators fail, the cloud service centre is able to alert the failure points, provide trouble analysis, assist with remote commissioning and assist forward engineers with rapid troubleshooting. The process has been fully automated, from failure warning to service response, to processing feedback. According to the statistics, the response efficiency of digital elevator services could be increased by more than 50 per cent and the efficiency of service solutions by more than 20 per cent。
In the past, elevator protection personnel were required to travel to the site with mobile phones, drawings and numerous heavy equipment. Today, the japanese elevators women's innovation workshop presented a research and development programme for remote data analysis and failure prediction functions, which eventually made switch software a "kilo-eye " for protection workers, reducing both the time of on-site protection and the risk of exposure by protection workers。
Earlier, new elevator safety management initiatives had been introduced, including in shenzhen city, the introduction of a needs-based and insurance-plus service model, and a quality-of-assurance assessment in order to regulate elevator safety mechanisms in a timely and effective manner and to effectively reduce elevator failure rates and accidents. At present, many elevator companies are actively cooperating with the government and the competent authorities in piloting “on-demand” the real-time operation of elevators monitored through the cloud service centre, which, together with pre-diagnosing, can be scientifically reduced in the case of well-functioning elevators; for elevators that operate more frequently, such as those in subways, airports, malls, etc., the duration of the protection cycle can be shortened according to operational needs。
Education empowerment
Ordering classes allow students to graduate and become employed
In april 2017, the cpc central committee and the state council issued the new age industrial workforce construction reform programme, which set out a “road map” timetable for accelerating the construction of a highly qualified industrial workforce, opening the door to a major reform that is linked to hundreds of millions of industrial workers。
Today, in the context of “products change”, local efforts are also being made to find ways of enabling workers in vocational education to pursue their own sustainable development, and to create an important path towards high-quality skilled personnel, building a base of excellence for the development of the elevator industry。
In the 20 years since the installation and maintenance of elevators at the city construction vocational school in guangzhou city, journalists have learned that the school has for many years sent a pool of skilled personnel to the elevator industry, and that the establishment and maintenance of elevators has been rated as a priority in guangdong province for the construction of a professional and “two-precision model”. Ho guo ning indicated that, in order to connect the supply and demand side of the partnership with the school, the school has been working with well-known international companies for more than a decade, with the establishment of the japanese elevator title class, the austrian elevator title class, the uldar elevator title class, the sundar elevator title class, and the lin king elevator title class。
Ho guo ning told journalists that while elevators were already widespread, they were in fact far from saturated and fewer people were willing to engage in elevators. But even so, there are five companies for each graduate who need to take up jobs。
In order to better match demand and supply, king liang explored ways to customize talent development, working in depth with a number of institutions of higher learning. In 2021, the king's company worked with the city construction vocational school in guangzhou to launch an order class in the name of the king。
In order to address the increased demand for elevator protection for talent as the company expands its business, gowerna, the king's management centre, told journalists to work in depth with higher education institutions to provide order classes and practical courses. The company has a team of over 40 internal trainers who, in addition to being responsible for in-house hands-on training, regularly attend higher education institutions and teach students to practice。
When students are placed in schools, companies also sponsor schools to conduct elevator professional skills competitions and create professional scholarships. When students on the order work in the enterprise, they receive a monthly subsistence allowance of 3,500 yuan, and when they are able to work independently, they receive a monthly salary of 5,000 to 9,000 yuan, calculated on the basis of the number of elevator protection stations. Within the company, there is also a skill level for elevator protection posts, ranging from level i to level v, which is applied semi-annually to employees ' basic wages and benefits。
“there is a six-month training period before a graduate is on board, which can be shortened to two months for an order student.” gavina told the journalist that the exploration of customized talent development has brought a reserve of 100 people per year to lin king. Song wenjie, president of the king of rin lifts limited trade union, described the company's workforce as nearly 1,200, its workforce as approximately 18 per cent of the total, and all elevator protection personnel were required to take up their posts with permits。
In recent years, in order to support corporate strategic planning, support business needs, address human distress points, and prepare for elevator business development, king bing has defined the group of workers who cannot be replaced by machines at a high level of skill and high vocational qualifications as industrial skilled workers in the short term, and has undertaken industrial workforce development and reform through two models: worker management maturity and school cooperation。
For industrial skills workers in elevators, king liing worked together to set up order classes through school enterprises to ensure that two to three order classes were entered each year, and the teaching courses in the order classes were co-sponsored by schools that effectively reduced the duration of training after students were admitted to the department from six months to two months, before the theory and practical exercise of the elevator courses were put into practice. At the same time, in-house skills training and competitions are conducted quarterly for both social recruits and serving defenders, and in-house training and competitions are organized to conduct a skills-level assessment, evaluation and testing of the skills of serving defenders every six months, promotion of skills upgrading, downgrading of skills that fall short of standards and adjustment of benefits。
Enterprise empowerment
# pass, help, bring # # the talent to live #
In addition to reaching out to the front-end, businesses are now actively exploring internal ways of upgrading their staff skills and allowing the “live water” of talent to flourish。
For example, japanese elevators have established training bases in guangzhou, shanghai, tianjin and cheng, currently the largest and state-of-the-art elevator training base in the country's elevator enterprise, which transports and trains service personnel to service locations throughout the country each year and has trained more than 10,000 protection workers. The japanese elevators set up a well-developed elevator protection process guide, which regulates the operation of security personnel in accordance with the existing corporate and national standards。
In order to enhance the operational capacity of the protection workers, the ma zhongping orientation is provided, and a variety of training is provided on a regular basis during class days. This includes one-to-one training sessions by the chief of the unit to help new staff adapt quickly to their jobs; weekly technical exchanges, which are conducted by technical cadres to share maintenance experience of daily equipment and practical skills in dry goods; regular learning by members of the unit on new technologies, process guidance documents and maintenance skills through the company cloud classroom information platform tool; and specialized training sessions for staff of the unit to simulate safety incident models through vr exercises。
The labour model of guangdong province and the senior engineer of the king's elevator research and development centre are now the leaders of a team of over 30 people, who have been given technical instruction and who also want to create better conditions for his generation. "i will pass on my knowledge and experience to the team without reservation." to be self-reliant, the elevator industry, technology is the market for food and firearms and ammunition, and to serve the market well, businesses can develop and it can only be satisfied with continuous innovation. “i want them to learn, gain experience, gain knowledge, and become ownership and a sense of responsibility in order to foster innovation and the quest for excellence.”
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