Video info
The watch is not allowed to go, but it's "stop."
In addition to buying diamond rings, young people today like to send watches to express their love to their loved ones. Mr. Yang bought a couple of cartier's wristwatches while he was on his honeymoon with his lover. It was romantic and sweet, but it made mr. Yang very upset
Mr. Yang, “when this watch went to thailand and went to play with my client, it was bought with two pieces, and there was no problem with the other, and there was a problem with walking”
Mr. Yang said that he and his wife went to thailand last summer and bought a couple of cartiers from a local tax-free shop, which cost more than 40,000, but less than a year, and that mr. Yang had found that there was an irregularity of 24,000 men's watches。
“on 24 april 2016, he was sent to katiagui and the centre for repairs, which, while undergoing repairs, was not allowed to pass through a passenger service test.”
Since the cartier wristwatch was to be repaired free of charge within two years, mr. Yang left the watch in the shop, but only two days earlier, when mr. Yang had been notified by the shop to collect the watch, greater problems arose。
Mr. Yang, “when i went to pick up the watch on 5 july 2016, i found that the wristwatch was not gone, that the wristwatch was stopped and there was no manual reaction.”
The fact that the repairs were stopped after an error had been made and that mr. Yang was not in a position to come to terms with the fact that he had been able to find chinangui and katia on several occasions, has not been given an accurate response。
Mr. Yang, “when he fixed me, i didn't know what kind of trouble he would cause me to continue with my maintenance, and my request was to replace this watch.”
What's the real story? Together with mr. Yang, the deputy director of life visited chinangui and the cartier monument。
"why is this happening?"
Chinangui and the head of the cartier store: “we are not repair technicians, nor are we particularly aware of the reasons.”
Katia: there's a problem with maintenance. We need to retest
The official did not deny the fact that the watch had been stopped after maintenance, but she stated that the store was a transit point and that all maintenance work had been sent to beijing headquarters。
Chinangui and the head of the katia special store: “all our maintenance centres are in beijing and shanghai, all maintenance work needs to be done in shanghai, beijing, and we need the after-sales centre to do it, so the store cannot give him a quick answer.”
The officer-in-charge indicated that the problem with the watch and how it should be handled would require that the watch be sent to beijing for testing and repair, but that mr. Yang's response to the vendor was unacceptable。
Mr. Yang, “because he's a good watch, he fixed me up, and the second hand is different from the new one.”
How the hell does this work out? Subsequently, the deputy for life contacted the staff of the public relations company in beijing, katia。
“we will certainly be responsible for repairing this watch and returning to the technical requirements of getting out of the factory, but this time there is a pause and we are going back to the maintenance centre to see what the reason is.”
The staff member indicated that what they could do at the moment was to restore the watch as soon as possible, but in exchange for a new one, because it had been purchased in thailand and could not be achieved domestically。
The staff of the public relations company in katia (beijing): “we can help contact (the thai side) if needed to get some information on their side.”
A good watch, but the bigger the problem. For this reason, mr. Yang is a very disturbing person. Here, we hope that cartier will be able to solve the problem as soon as possible and that its clients will not wait。
Shandong video
