Perhaps the biggest incentive for many friends to buy products may come from the firm's commitment to users, the provision of full-hearted after-sale service warranty, and the so-called approximation. If the enterprise does so, users can buy, especially electronic hardware products, because of their characteristics, the probability of failure, and the damage to the brand if the company does not do good after the sale, and we look today at the maintenance of the boss's appliances。
Approach to frequently asked questions:
Incidence: ignition
Reason: gas source switch not opened
Treatment: open the gas source switch
Reason: flowing or blockage of inductive tubes
Treatment: straight or clean-up of jams or replacement of tubes
Reason: embroidery in air
Method of treatment: repeated fire platoons despite internal air
Reason: gas is exhausted
Treatment: replacement of gas sources
Reason: inappropriate distance between the ignition and the receiving end
Method of disposal: alignment of ignition and receiving end distance to 3-5 mm
Reason: firing needles, unclean china
Treatment: cleaning up
Reason: battery not installed, battery reverses, insufficient electricity (for pulse-fired stoves)
Method of treatment: correct filling of batteries or replacement of new batteries 2, phenomena: leakage (gas odour)
Cause: intruding or cracking
Method of treatment: repositioning or replacement of new tubes
Reason: flask pressure reduction valve, door, unsealed
Method of treatment: replacement of pressure-reducing valve components 3
Reason: misregulation of wind doors
Method of processing: regulation of the wind doors to make them open
Reason: fire cover crooked
Method of treatment: reset the fire cover and position-based placement okay
Reason: fire cover plugged in
Treatment: clearing the hole of fire
Reason: nozzle plugging
Method of treatment: removal of dirty material from nozzles
Reason: the air source does not match the air source of the stove, the branded air source
Treatment: cookers should be selected to apply the gas source
Reason: dual-use gas stoves: the gas source chose the wrong handle position; the fire cover was wrong and not adapted to the gas type
Method of treatment: the location of the selected handle of the gas source is set correctly by the marking of the valve, and the lids appropriate to the gas type are replaced. If the above method is not capable of removing the malfunction, it is not appropriate to do so on its own and should be sent to the department of maintenance services for maintenance。
Electrical maintenance policy:
(1) to ensure the quality of maintenance by strictly following maintenance procedures and protocols。
(2) strictly customs the quality of the parts and eliminate the use of fraudulent and obsolete parts。
(3) the helpline is staffed on a 24-hour basis and responds within 24 hours. There is no rest in the workshops and reception halls to ensure that the users follow them; a maintenance system is in place; and a recovery team is set up in a timely manner and is ready to reach the site。
(4) strictly enforce the maintenance rates of the mvb and my company in respect of fees, without overestimating the faults and eliminating the indiscriminate charges。
(5) remote failure determination of field customers, technical failure resolution, prompt processing of mail fittings. Out-of-the-field clients deliver it themselves
We'll get your machine out of trouble and try to finish maintenance on that day。
(6) the machinery repaired by my centre (the beijing electrical maintenance centre) is under warranty for a period of 12 months. During the warranty period, my centre is responsible for re-engineering if there are problems with the quality of the maintenance or replacement parts。
(7) the customer has repaired the machine at my centre and is entitled to half-priced maintenance fees on the basis of a billing document and warranty when the machine is again repaired by my company
(8) establishment of a system of return visits: regular use of machines that have been repaired by my company and quality of services provided by my company
Solve, survey user satisfaction and establish user satisfaction questionnaire。
(9) the client is notified of our surveillance telephone number and is welcome to monitor our services as well as the relevant authorities. The beijing electrical maintenance centre has a professional salary application certificate issued by the ministry of state construction, and is a member of the beijing electrical maintenance service of the china chamber of electricity。
Of course, i would like to remind you here that electrical hardware is more likely to have one or more of these small problems, which are determined by its characteristics and are not a problem of quality, and that if problems arise, it is necessary to keep in touch with after-sale service technicians to discuss the related maintenance, which is well known to the manufacturer for its own products, which is more sophisticated, and which is of a reliable quality, and to try not to go to small shops on the street to do so. Of course, daily careful use is also an excellent way to avoid problems。
