Number for maintenance of high-gas stoves in saddle hill
I. Description of maintenance services for high-frequency gas stoves:
1. 24-hour telephone call for maintenance of zhi gao gas stoves, response within 10 minutes。
2. To inspect and carry the necessary tools and spare parts and to enter the door promptly at the appointed time。
3. Implement a policy of first checking for malfunctions and then reporting requirements, as compared with the later maintenance services policy。
4. The failure was not resolved and no charges were charged。
5. With regard to the selection of spare parts, the use of false accessories is eliminated through strict clearance and procurement of spare parts。
6. With regard to fees, the company's fees implementation is strictly enforced and used spare parts that have been replaced are returned to the customer, without exaggerating the faults or making any arbitrary charges。
7 all machines repaired by my company will be repaired for a period of three months and will be repaired free of charge by my company if, as a result of maintenance or spare parts problems, the user's machines fail again。
The company that works, installs, cleans and operates, and the technical team that already exists, can provide the customer with comfort and security。
Ii. Guidelines for ground gastors
1. Use polite language, fluency in language, patience in answering user questions, easy to understand language and strict prohibition of swearing。
2. Clothes, disciplined, faceless, civilized and spiritually full。
Smoking is not allowed at all times and indoors are kept as far as possible。
4. Be polite when calling from the user's home and do so as far as possible without delay。
5. Upon completion of maintenance, the site will be cleared and tested。
6. In maintenance, where damage to spare parts requires replacement, the user's consent and a maintenance contract are obtained。
Strict adherence to company fees does not allow any additional charges to be made against users。
8. In the case of maintenance problems that exceed their capabilities, timely recourse should be provided to the technical department of the company。
Iii. Thirty-third gasknowledges
Before going to the door, service personnel shall contact the user to determine the approximate time of going to the door。
2. Home visits are provided in urban areas and appropriate home visits are charged (pre-negotiated)。
If the door is closed on time and the user is not at home, the user will post the message at a visible location, write the relevant contact number and make an appointment for the next time。
4. The door-to-door service shall be full of spirit, with a bell (or three small knocks) before entering the door, one step back and no response to repeat the above in 10 seconds。
“hello, i am a service maintenance staff for you.”
6. Appropriate positions on the wall side of the toolbox are strictly prohibited on the bed or other furniture。
7. Hearing patiently with clients on issues and keeping detailed records on maintenance worksheets。
