Some readers say that the elevators in the neighborhood are kept in the procession, in the recording of forgery, in the form of replacements -
Where are the elevators
Elevator safety is relevant to thousands of households and, as special equipment, elevator maintenance and maintenance are subject to a rigorous standardized process, with the industry having the term elevator safety “triple manufacturing, seven maintenance”. However, a large number of readers report that the elevators in their own neighbourhoods are being kept in the form of replacements, passages, false records, etc., and that they pose a danger to their safety. Journalists conducted investigative interviews on relevant issues。
Readers say there's a lot of trouble with elevators in the sector, but they can't see the security records, or there's a problem with the recording
In recent days, mr. Wang of sichuan city reader left a message on the “leader message board” of the people's network, stating that there were frequent failures in the elevators in the district and that there had been nearly 10 key failures and elevator crashes within two months。
“on one occasion, the elevator collapsed on four floors, and the trapped persons called the rescue phone that was posted in the elevator, while wip claims that the elevator was not part of their protection.” after that, the property claims that it was due to the failure to update the contact details in a timely manner following the replacement of wip. “now that the telephone is working, wvp is only here to repair the elevator when it's broken, and it's not usually seen any regular protection.” mr. Wang said。
“my home is a new room just delivered last year, but the elevators have been shut down and shut down several times. The neighbours were trapped for almost an hour, repeatedly rang the help bell in the elevator, were not responding, were not signaled in the car and were finally found before someone else called the rescue call.” ms. House said that, following a complaint by the owner, the property industry had committed itself to regularly arrange elevator protection, but that there was a security guarantee, “there was no record of any security, and the elevator was still five to three
There are also cases of irregularities and falsifications in which elevator protection is recorded. According to netizens, “the security policies posted in the elevator are not yet due and the security records have been filled out”; “the security records form a form containing information such as dates, names of the security personnel, etc., and the owners are unable to identify the truth, let alone monitor”
We have strict regulatory requirements for elevator maintenance. The regulation on the safety and security of special equipment, enacted by the state council in 2003 and amended in 2009, stipulates that elevator protection must be carried out by units or elevator manufacturing units that obtain relevant qualifications and permits. Elevators should be cleaned, lubricated, adjusted and inspected at least every 15 days. In 2017, the elevator maintenance rules, approved by the national quality inspection authority, stipulated that protection units were required to provide a 24-hour emergency response service and that, upon receiving reports of elevator crashes, they would normally be required to arrive at the scene within 30 minutes to perform rescue operations. In addition, maintenance records for each elevator should be established and integrated into the elevator safety technology files and maintained for at least four years。
Why do elevators need so much protection? According to wang liang, a technical adviser to an elevator brand, “elevator is a complex electromechanical system with tens of thousands of spare parts and wear and age are inevitable trends. The main purpose of regular protection is to detect problems and eliminate risks in a timely manner.”
On 18 february this year, an elevator failure killed a small district of kunming, yunnan. In just one minute, the lift car surged and hit the top of the wellway at a high speed, resulting in the immediate death of the embarkant. The investigation report disclosed by the accident investigation team indicated that the elevator protection personnel had failed to comply with the standard requirements for cleaning, lubricating, inspecting the elevator brake iron cores, failing to detect the elevator safety hazard in a timely manner and replacing the brake cushion, resulting in a tragedy。
According to data published by the national directorate of market supervision, in 2024, 41 elevator accidents and 27 deaths occurred, representing 31. 06 per cent of the total number of special equipment accidents in 2024. “not that elevators do not fail as long as they are protected on time, their safety is closely related to the quality of the equipment, the environment in which it is used and the day-to-day management of the units used. However, time-bound and volume-based protection can effectively prevent small problems from turning into major accidents, a lifeline for the safe long-term operation of elevators.” wang liang said。
Insufficient human resources to protect the profession, low-cost insurance in the property sector, high competition in the industry and lack of effective regulation
What is the status of implementation of elevator protection in practice
In accordance with the maintenance rules for elevators, elevators are maintained on a half-month, quarterly, semi-annual and annual basis. In the case of semi-monthly lifts, which are more common in residential buildings, the content and requirements include inspections of the elevator's rooms, wells, cars, safety devices, cleaning, lubricants, adjustments, etc。
“it is very difficult for the protection worker in practice to complete all the protection requirements in a timely manner. Hebei elevator company (alias) told reporters that he had only two elevator protection workers in his sector, but was responsible for the maintenance and maintenance of 161 residential elevators, far exceeding the requirement of no more than 30 elevator protection units in the hebei elevator safety management scheme。
"i'm in a lot of old neighborhoods, and elevator failure is high. Regular half-month maintenance usually takes about one hour and may be extended to more than two hours for higher frequency or older elevators. Even if i and my colleagues remain on standby 24 hours a year, it will be possible to ensure the timely repair and replacement of broken elevators and spare parts. As for cleaning up at the top of the day-to-day protection, it is impossible to do dozens of preservations from scratch。
Statistics show that 12 million elevators are currently being used in the country, in contrast to the lack of capacity to protect them, and that the difficulties of finding jobs, retaining them and lack of skilled personnel are common difficulties facing the industry。
He told journalists that he was required to have a special equipment operator's certificate (also known as the “t” certificate) for elevator protection, but that most of the protection workers had been trained after their recruitment. “i never had access to elevator protection before doing so. After a few months of training and t-certification, he was placed on duty, and he was asked about the other t-shirts in the wi-fi community when he encountered a failure that could not be repaired.”
It is known that the monthly salary of primary health-care workers is between $3,000 and $5,000, that skilled workers can reach between $5,000 and $6,000, and that the sense of professional identity and dignity of health-care workers is generally low. “sometimes elevator protection requires suspension, and some owners think the elevators are unrepaired and complain and complain. A lot of people don't want to do it for years。
In the day-to-day use and management of elevators in small residential areas, the property usually selects lower-cost elevators for conservation in order to save costs。
In the view of mahming, manager of henan's société de l'environnement de l'environnement de l'environnement, inc., the property preferred low-cost protection for cost savings. He described three sources of financing for elevator protection in residential neighbourhoods. Property fees generally cover only the cost of day-to-day maintenance and small- and medium-sized repairs of elevators, or, if the elevator requires major repairs, apply for funds for specialized residential repairs, or raise funds from owners on the “beneficiary-pays” principle。
“according to the increased life of the elevator, the failure rate will increase and the need for protection will be higher. The owners are sensitive to the increase in the price of the property, require the majority of the owners ' consent to the use of funds for specialized residential maintenance, and require complex and lengthy applications. It is even more difficult to mobilize money from owners, who often find it difficult to fix it and the owners do not want to pay.” mahming was overwhelmed by this。
After the warranty period has passed, the elevator protection unit is generally entrusted to tender by the property company. According to mamin, “there are two types of protection companies in the market: the original elevator manufacturer and the third-party protection company. The former provides a high level of spare parts and technology suitability and is effective in protecting them, but they are expensive and charged annually, and an elevator can provide a premium of tens of thousands a year. Third-party protection companies are less expensive and have the flexibility to pay monthly fees at a rate around 20 per cent of the original plant protection premium.”
On the other hand, in the type of protection, elevator protection is divided into three types of clean-up, mid-pack and large packages, with prices increasing in turn. Packing means that wip only provides technicians to perform routine maintenance of elevators, and that spare parts and repairs for repairs are subject to additional payment; and that spare parts and large packages are provided free of charge or cover the full cost of maintenance and repair. “most property companies will choose the services of third-party protection companies with the lowest prices.” mamin says。
In order to obtain the order, elevator protection will try to keep the price down, and the competitive price will lead to lower levels of elevator protection services。
On 30 october, the market supervisory board of the greater gulf development zone of guangdong reported two cases of sanctions against the interior of the elevator industry. Of these, the original elevator manufacturer in a small sector costs $380 per month, which the property considers to be excessive, replacing the unit with an elevator company with a premium of $260 per month, which is well below the normal market price. The replacement resulted in a significant increase in elevator failure and a significant increase in related complaints。
It has also been revealed by industry that some of the lift protection companies for the clean-up services offer low prices for customers, and that the profit is mainly from the late sale of spare parts, leading to the maintenance of normality. Some protection companies even use damage-prone components to increase revenue by increasing the frequency of replacement。
In addition, elevator protection is not effectively regulated. Chang ding told journalists that fraud records are common in elevator routines. “in case of late arrival at the point, the next security record will be pre-filled in advance, and the company will not pass the test, mainly to cooperate with the property.”
Mamin stated that the property company was required to provide security for each elevator and to oversee the protection process throughout the site. In addition to the required annual check-up of the elevators, the market regulator will also conduct regular spot checks. “there are, however, areas where property management processes are loose and accountability is inadequate, and parts of the old districts are not even equipped with the property, which makes effective monitoring difficult.”
Increased responsibility for the safety of elevator production units, combined efforts to break down industry volumes and innovative mechanisms for financing maintenance
How to solve the problem of the failure of elevator protection
The secretary-general of the china elevator association zhang lu xian suggested that the institutional and rule-making levels should be the starting point for innovative improvements in elevator protection rules and systematic management of elevator protection images. In his view, the current 15-day protection requirement for elevators was questionable, and elevator safety should avoid placing excessive emphasis on protection needs over the elevator production chain, and product quality should be strictly controlled from the production end。
In july of last year, the directorate-general of state for the control of the market re-opened its comments on the regulation on the safety of special equipment (public consultation draft). The revised version eliminated the requirement for elevator protection every 15 days, advocated for increased responsibility for quality safety in elevator production units, increased requirements for self-testing of elevator units, and for moving the maintenance of elevators from timely to on-demand protection。
In zhang's view, the new model of elevator protection can be gradually tried. “for example, pilot monthly protection in some areas, quarterly protection, monitoring of elevator accident rates and user complaints during the experiment.” at the same time, through new technologies such as intelligent monitoring and the networking of goods, enabling elevators to be predictable, more efficient and less burdensome to protect workers。
In response to the low-cost competition for elevator protection, wang lian suggested that, on the one hand, government departments should strengthen their supervision and verify the withdrawal of ineligible protection units. On the other hand, efforts have been made to break down the industry. Opening the cost composition of elevator protection leads to rational market offers; setting local standards, specifying the human ratio and the minimum protection time frame; and industry associations should promote the conscious maintenance of quality floors by enterprises against malicious bidding。
In the day-to-day use and management of elevators, innovative management is required. Mamin suggested that information on elevator safety could be shared regularly with owners, that owners could be invited to the site to supervise the protection and that, by building up awareness, passive notification could be active. In addition, technologies such as networking of goods, scrutinizing cards, and face recognition can be used to ensure that protection workers are “person-to-person” and that false protections are eliminated。
With regard to the daily maintenance of elevators, which are included in the property costs, the maintenance of which is financed by special residential maintenance funds or by the owner, which leads to disruptions in the maintenance and maintenance of the elevators, the city of hunanjia has made a useful attempt to insure the elevators. The director of the centre for the management of funds for housing maintenance and maintenance of the department of housing construction of the city of jiazhou made a presentation. In 2021, the city launched a pilot reform entitled “integration of the added value of funds for specialized residential maintenance into the elevator maintenance insurance scheme”, which sought to introduce a market-based mechanism for “insurance + services” through the promotion of “elevator comprehensive insurance”。
“there is a large stock of funds paid by residents for the special maintenance of dwellings and a low level of expenditure, which we maximize by increasing the percentage of time deposits of funds. At the same time, the value-added gains of funds above the benchmark interest rate are earmarked for commercial insurance for elevator maintenance.”。
The failure of the elevator is covered by the insurance agency. In order to reduce the cost of paying compensation, the insurance agencies are deeply involved in the daily maintenance of the elevators, conducting full-time monitoring and quality supervision, which effectively reduces the problems of the elevators, such as “micro-health repairs”, the passage of protections and replacements. As of the end of november this year, 4,665 elevators had been insured in the city, with an average lift maintenance cycle of about one day, well below the maintenance cycle of approximately 20 days for the same uninsured series of elevators, all of which had no complaints at the mayor's hotline of 12345. (ma's participation in writing)
