The merchants think it's better to break the main plate. Station
On july 24, china's jiangsu network, with its various mobile applications, has become an indispensable, daily connection tool for many people, but increasingly thinning configurations have increased the vulnerability of such things as shells and screens. As a result, a number of businesses have mobilized customers to sell their mobile phones to cover an additional piece of screen risk, so as not to add much to the future change of screen. However, ms. Zhang has recently encountered a difficult situation for her, and when she brought her unwittingly broken mobile phone to the store to ask for free change, the dealer indicated that the master board had also broken together and that maintenance costs were almost half the price of the new one, rather than buying another one。
I just bought a two-month cell phone
In april of this year, ms. Zhang bought an oppo phone in a large chain at a price of nearly $3,000, considering her normal behavior. Several cell phones were broken earlier, and ms. Zhang spent an additional $198 on the new phone, at the advice of the mall staff. The salesman then promised to change the screen free of charge to ms. Zhang, regardless of the reason for the break-up of the screen during the insurance period. Last month, ms. Zhang lost her hand during a photo shoot and her cell phone fell off the floor with a bang. It was found not only that the mobile screen was broken, but also that it could not be turned on. It was fortunate that ms. Zhang had been sad to see his cell phone become this way for only two months, and fortunately had bought a broken screen, which would have been useful。
I bought a broken screen, and the merchant offered to give up maintenance
Early the following morning, ms. Zhang took her mobile phone to the mall counter and asked for a free change of screen. The salesman indicated that he was unable to verify the damage to his mobile phone and that it needed to be checked at the post-sale maintenance point to confirm it and to have ms. Zhang return home. That afternoon, ms. Zhang received a telephone call from a salesman at the mall informing her that the screen and the main board of the mobile phone had been broken. It was not possible to repair it, and ms. Zhang was advised to abandon maintenance and purchase a new mobile phone directly. "it's good to buy a broken screen, and now the phone is falling, and the broken screen is not only not working, it's making me buy a new one." ms. Zhang, who suspected that she had been deliberately deceived by the salesman, had failed to communicate properly and called the 12345 hotline to complain. Upon receipt of a complaint, the staff of the market monitoring authority of the rainflower district went to the business office to obtain information。
"it's true that miss cheung's phone is broken, both on the screen and on the main panel. If miss cheung insists on using the pre-purchase insurance, we can replace it for free, but the phone is still not working! It's worth about a thousand bucks to fix this phone. Businesses say that the most valuable part of the phone is the main board and screen, and the more thin internal integration, the more it's made, the more it's gonna break a few parts. But now there's only a broken screen on the market and no master plate. Given that ms. Zhang is an old customer, special concessions may be granted if repurchase is made. When it was discovered that there had been no malicious fraud on the part of the business, law enforcement officials indicated that the right of consumers to know and choose should be fully respected in the process and that, in addition to telling the consumer the truth of all information, it was up to the consumer to choose how to proceed。
Finally, ms. Zhang agreed to give up maintenance and accepted the vendor's offer to replace the mobile phone with a new machine at an additional 30 per cent sale price. Reporter chan
