No one could have thought of such a formal store, with more than 10,000 purchases of water heaters, without seeing the goods and without returning the money. In recent days, ms. Liu, a citizen (alias), faced a terrible incident, and the united states retail store on qinling road closed. And the water heater she bought during the first half of this year was delayed. Moreover, the refund process, which was almost two months away, was delayed. With the closure of the shop, many staff members had resigned and had no idea who to look for. Journalists interviewed the market supervisory authorities to learn that the store was on the list of unusual operations and was making every effort to coordinate the refunds for consumers。
It's a closed shop
In recent days, a citizen, ms. Liu (alias), has called the al jazeera news hotline to report that on 1 may this year she purchased a water heater with a forest brand name, at a price of approximately $11180, at the national bank of purification, which, because of the need to install it at the end of the year, promised to save it and install it at the end of the year. Around august this year, the forest water heater plant arrived at home to install pre-pipes, pending their installation at the end of the year。
In november of this year, ms. Liu heard of financial problems in the united states, and many consumers were unable to obtain them. She immediately went to the united states of america, where the operator of the water heater indicated that she had left, and that the refund was currently the responsibility of a manager in the united states of america, who had contacted the manager at the shop, and that she had been unable to report the refund agreement to headquarters and that, after about two weeks, the united states of america had called to state that the refund request had been approved, but because it was a brush card, not a letter and cash transfer, it was not a direct refund。
The staff responded that no money was paid at headquarters and there was no way to continue to wait. It is now another month before a clear timetable is given。
We can't get the goods back
Why can't we send the goods? When can we return the money? On 29 december, journalists interviewed the staff manager of the shop, song. Manager song indicated that he had submitted his letter of resignation earlier in the month and that it had been adopted. In response to ms. Liu's question, they were unable to do so as a division and specific amounts had been submitted to headquarters. Furthermore, the refund process has been completed and is awaiting review by headquarters. As for the current progress, he was no longer aware of it。
Journalists then made numerous calls to the national electronics guest service, but had to wait and no client responded。
Journalists'surveys found news of the closure of shops in the united states of america in many parts of the country. In hangzhou, shanghai, etc., news of the closure of state-owned american shops and the non-refundability of consumers. Many entities have closed down and consumers have difficulty defending their rights。
The market supervisory authority has been added to the list of operational anomalies, recommending legal avenues defence
On 29 december, a journalist interviewed the monitoring authority for the markets in the mt. The staff members replied that they had received approximately 30 complaints about national appliances. Upon receipt of the complaint, they also promptly contacted the director of the national electronics and electronics store in kishan。
At present, the manager of the shop at tsuyama is also in contact. Furthermore, the counterpart indicated that the refund information had been submitted to headquarters. Such problems exist in many parts of the country。
In order to safeguard the interests of consumers, the superintendence of mountain markets has included the shop in the unusual list of operations. Ultimately, however, payments due to consumers will need to be released from their headquarters. It was suggested that consumers could take legal action to defend their rights。
