Many people now buy cameras, not for taking pictures, but for the convenience of repairing them. Canon's after-sales is sent to the county, mail is sent, the camera is sent back directly, the water is repaired and then sent back, even the freight is not needed. This is actually to put logistics costs into the price of the product, which is equivalent to early collection, but users do not know that nicon has only one self-service centre in shanghai all over the country, and the rest depends on third parties. You have to send them yourself, wait for the week, and have to send them again. Sony's network is full of authorized shops, some of the teachers fix it, some of them change the master board, and some of them do it by luck。
The maintenance price varies widely, the energy parts are standardized, the fast door is broken for up to $1,800, there is no need to pay during the warranty period, users feel that the camera is broken and there is no need to worry about it, the nicotine parts are not universal, the charades are broken, the quotations are unreadable, and the price sheets are not moving at $34,000, but there are few problems with the machine, because the structure is simple and solid, it is expensive to fix, sony's problems are the most complex, the sensor electronic gates are tied together with the software, and one problem is often the breakdown of hardware and software, which is almost one third of the price of a new machine, but sony pixels are so high that the user can only recognize the account。
Some people think that low failure rates are good quality, but that's not right. The data show that sony has the lowest failure index, with only 0. 80, but the energy index is 1. 10 and the performance rate is 0. 95, but sony's low failure rate has been replaced by high load operations, such as the a7m4 electronic fast door, which is less redundant for silence and high speed, which makes it easier to use more fatigue, and nicon, which uses metal skeletons with old-fashioned mechanical structures, which are more portable and suitable for daily filming, has little intelligence, and has few faulty space。
The situation in the second-hand market is confusing, the number of second-hand mobiles in sony is high, the official maintenance costs are too high, many people are reluctant to do so, so they go to street shops, which often use ash-cleaning and scrubbing to cope with problems of ageing, which are not resolved in a few months, are broken, are cheaply maintained, the residual value of second-hand phones is stable, buyers are willing to buy and sellers are willing to sell, the whole chain is working relatively well, and the 2025 industry white paper states that official maintenance is now 47 per cent, third parties are the main force, but standards are left unattended, and users are left to luck。
There's been a new development recently, when yoshinaga and hua set up an ai pre-judgement system for the cloud, and after the video was uploaded, the user can hear the camera and warn the user in advance. Maintenance, which is smart enough to change it from "failed and repaired" to "failed and protected," and sony's still hasn't moved, and nicon's still working on paper sheets. The repairs are not just technical work, but data work. Users may have to get used to this change: once the camera is bought home, they have to undergo regular medical examinations。
I always felt that the manufacturer was not doing it better now, but looking at who could make the user more comfortable。
